GT-AXE11000 monthly disconnects and crashes

[jerzor]

I am sad and incredibly irritated to report that the problem has returned.

I've had an ongoing back-and-forth with Asus support about a secondary problem where my Google Pixel 6a phone was getting blocked by my RT-AX92U node (somewhat random, I would get home and be unable to connect until well inside my house by the primary router (GT-AXE11000) because the node refused to accept it onto the network. Other times the node would block me during the handoff from the primary router to the node when the node was physically closer). I had one final request from Asus (9/24) to enable debug mode and ever since the problem hasn't repeated itself.

Yesterday afternoon I added a second RT-AX92U to address a dead spot in my house, updated that new node's firmware (all firmware as of testing now is up to date), and then let it work out the network layout from there. I had one moment where the wifi on my phone went off for a little bit and then came back on, no big deal since it was less than 12 hours since I had added the node. But today, just now, I get on my wired laptop to work and noticed it's complaining about being offline. I check my phone at the same time and it's also disconnected (but from wifi). So effectively we're back to the unacceptable situation where my whole network, wired and wireless, goes down at random. I filled out the on-router feedback form, shot off another email to Asus, and we'll see what happens.

[jzchen]

Hopefully a little more time will be the answer to be honest...

I recently purchased a RP-AX56. The first 24 hours or so all sorts of weird things were happening to the network. After about 24 hrs it settled down...

These are all 2.5 G Ethernet backhaul except the AC68U and AX56 which are 1 G Ethernet backhaul...

[TrickMasterPC]

Anyone find a solution? My AXE11000 router crashes and reboots 3 to 5 times per day for no apparent reason. CPU, Memory, Utilization, and Temperature are totally normal. I read online that a failing or temperamental power adapter (transformer) can lead to random crashes. The logs show nothing, they are useless in this case.

[jerzor]