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  1. #1
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

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    Windows 11 Drivers? PLEASE!

    I recently bought one of your most expensive sound cards, strix raid dlx. For the life of me, cannot understand how you don't have windows 11 drivers out?

    It's only had beta builds for over a year. It's only been officially out for the past 4 months now.

    This is very sad that asus would let down it's customer base like this.

    I am trying to use my high end beyerdynamics dt990 pro (600 ohm) headphones with your sound card. You cannot change to the headphone output with having your latest driver installed (1.1.23)
    Last edited by hoxlund; 12-20-2021 at 02:33 AM. Reason: sig
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
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    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
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    Tried the Win10 driver? I'm not on 11 yet so I don't know if there are significant changes that would prevent you from using 10 drivers but that has worked in the past.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    ROG Enthusiast Array
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    Quote Originally Posted by xeromist View Post
    Tried the Win10 driver? I'm not on 11 yet so I don't know if there are significant changes that would prevent you from using 10 drivers but that has worked in the past.
    Win10 driver got the problem as he said.

    I also encountered the same problem.

  4. #4
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

    Join Date
    May 2015
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    Message I got from their support from a ticket I put in yesterday, name and full case number redacted:

    Hello ,


    Thank you for contacting ASUS Product Support.


    My name is , and I will be glad to assist you.


    Thank you for contacting us with your regarding the firmware for your STRIX RAID DLX. We value you as a customer and your satisfaction is very important to us!



    We appreciate your patience as we work with our Technical Product Management to make updated firmware available. We are confident that we can provide a solution for you based on the information you have provided.


    Once the firmware is available, we will ensure it is updated to our service website for download. We encourage you to check back over the next couple of weeks at https://www.asus.com/Motherboards-Co...Desk_Download/


    In the meantime, if you have further questions, please do not hesitate to contact us. We're always at your service. Thank you, stay healthy and get through this time safely!


    Please make note of your case number for your future reference: N21120.




    Do you have feedback that you would like to share about your experience with our CEO? We would love to hear about it! Share your feedback here: Contact our CEO's Office



    Regards,

    ASUS Product Support

    https://www.asus.com/us/support/
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

  5. #5
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

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    Going on 8 months of ownership for this sound card. Still can't use my headphones in Win11. Windows 11... going on 5 months of public release. Over a year of being out for development purposes. I hope Asus realizes they are the laughing stock right now for sound card support.

    WHAT A LET DOWN.

    AE-7 Sound card in my cart ready to purchase if this May 2022 driver release date slips again. Will never recommend another Asus sound card in my life!
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

  6. #6
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    Quote Originally Posted by hoxlund View Post
    Going on 8 months of ownership for this sound card. Still can't use my headphones in Win11. Windows 11... going on 5 months of public release. Over a year of being out for development purposes. I hope Asus realizes they are the laughing stock right now for sound card support.

    WHAT A LET DOWN.

    AE-7 Sound card in my cart ready to purchase if this May 2022 driver release date slips again. Will never recommend another Asus sound card in my life!
    Gave up on "sound cards" years ago. Haven't purchased a sound card or used the onboard audio in probably 5 years at least. External Schiit DAC & amp as my main, as it pre-amps to my speakers and has an awesome integrated headphone amp. Just something to consider.

  7. #7
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

    Join Date
    May 2015
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    any great 600 ohm headphone dac options from schiit? for my dt990s?

    that also work with my corsair sp2500 computer speakers?
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

  8. #8
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

    Join Date
    May 2015
    Reputation
    10
    Posts
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    May 2nd, still no Audio Drivers. I keep updating my amazon review for the strix dlx card with dates. As long as you keep not updating the driver for an operating system that has been out for over a year.... I'll keep updating my review to help educate people on not buying their sound cards.
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

  9. #9
    ROG Enthusiast Array
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    Quote Originally Posted by hoxlund View Post
    May 2nd, still no Audio Drivers. I keep updating my amazon review for the strix dlx card with dates. As long as you keep not updating the driver for an operating system that has been out for over a year.... I'll keep updating my review to help educate people on not buying their sound cards.
    Backup this FAQ
    Click image for larger version. 

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  10. #10
    ROG Member Array hoxlund PC Specs
    hoxlund PC Specs
    MotherboardAsrock x570 Phantom Gaming X
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)Crucial 4x16GB DDR4 3600Mhz
    Graphics Card #1Nvidia RTX 3090 FE
    Sound CardAsus Strix RAID DLX
    CPU CoolerCustom Loop EK
    CaseThermaltake Core X5 Snow Edition
    Power SupplyCorsair RM1000
    Headset/Speakers Corsair SP2500

    Join Date
    May 2015
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    Posts
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    Don't need to post that. I'm well aware on what Asus has been saying for months. My stance hasn't and will not change.
    Thermaltake Core X5 Snow Edition TG Case
    Corsair RM1000 Power Supply
    Asrock x570 Phantom Gaming X Mobo
    AMD Ryzen 9 5950x CPU
    Custom EK CPU Loop
    Crucial 4x16GB DDR4 3600 Memory
    Nvidia RTX 3090 FE Video Card

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