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  1. #1
    Administrator Array MasterC@ROG's Avatar
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    Armoury Crate v5.0.11.0 [Report here if any issues]

    A new major release was just released.

    Suggest to uninstall Aura Sync software if already installed.

    Cores service updates:
    Armoury Crate Lite Service v5.0.8
    Armoury Crate Service v5.0.8
    AURA Service (Lighting Service) v3.05.29
    ROG Live Service v1.3.8.0
    Aura Service Add-on v0.0.21

    New features:
    Brand new UI - V3.0
    Added "Content Platform" - new feature for further animation, wallpaper, AniMe Matrix effects released.
    Added "Aura Wallpaper" as the dynamic wallpaper to extend the RGB lighting effects from devices to the screen.
    Added featured promotions
    Device pages added one-click "Scenario Profiles" shortcut.
    Support for colorful content in Motherboard AniMe Matrix model (ROG MAXIMUS Z690 EXTREME)

    Bug fixes & Enhancements:
    [Laptop] Added resoultion switch (UHD/FHD) in System Configuration (for compatible models only)
    [Laptop] Added "Backlight control" in System Configuration (for compatible models only) to switch between one-zone & multi-zone
    [Laptop] Renamed "HyperFan" as "Operating mode"
    [Laptop] Power comsumption enhancements
    [AIO Cooler] Fixed animation display issues
    [Motherboard] Fixed Dashboard info display issues
    [Mouse][Keyboard][Headset] Fixed power info display issues
    [Mouse] Enhanced the Surface Calibration configuration UI and flow
    UI enhancements
    Several other bugs fixes

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


    We have a new method of reporting issues:
    1. Post a brief description of your issue in this thread (less than 50 words)
    2. Record and generate a log, change the extension from .LogE to .txt. Prepare some screenshots and photos if applicable.
    3. Complete the online form (need Gmail account): https://forms.gle/GbEPbp7drM9g3xyq8

    * If you do not have a Gmail account - complete this form: https://forms.gle/A4cD9oJnCGPjmMVSA
    * If recording a log is not possible - complete this form: https://forms.gle/ACvNvjH6zoCmyfGf6

    Forms MUST be completed and submitted in order to be processed.

    Log Collection Tool - Instructions
    First, check the Record log box to start recording
    Agree to the disclaimer
    Replicate the issue you are having
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording
    Last edited by MasterC@ROG; 03-14-2022 at 03:54 AM.

  2. #2
    ROG Enthusiast Array
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    Most of the remaining "issues" are just design inconsistencies.
    The only serious issue that I have as of this version are the outdated drivers/software in the "Tools" tab.

  3. #3
    ROG Enthusiast Array
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    (Second report)

    There are still instances of error events. The errors are usually named "ArmouryAudioAgent"(sometimes with a ".exe"). The AC errors are more frequent during system restarts.
    Last edited by AndrasROG; 12-22-2021 at 12:32 AM.

  4. #4
    New ROGer Array
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    Asus ROG Strix Scar 17 G732LW - ArmoryCrate does not detect my aura sync device for lighting or let me access fan speed/gpu or GameVisual. The ASUS (eye) keyboard and fan keys do nothing.

    The google form does not permit the uploading of the Asus .logE log file... I will try to give you a link to it in the form that I submit.

    Click image for larger version. 

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    Last edited by ProxyCell; 12-22-2021 at 01:25 AM.

  5. #5
    New ROGer Array
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    Exclamation Motherboard and RGB header LED's not detected after update

    After updating to this newest version, neither my motherboard or my RGB header devices are detected in Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.

  6. #6
    Administrator Array MasterC@ROG's Avatar
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    Hey guys, please change the extension from logE to txt. Sorry about that.

  7. #7
    Administrator Array MasterC@ROG's Avatar
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    Please check the original post for issue reporting instructions. I can't help you with the info provided.

    Quote Originally Posted by AlbertKropp View Post
    After updating to this newest version,
    neither my motherboard or my RGB header devices are detected in
    Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.

  8. #8
    New ROGer Array
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    I submitted the information via the google forms link provided in the original post.

  9. #9
    New ROGer Array
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    Aug 2019
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    Asus ROG Strix G G531GT

    i downloaded the armoury crate install tool from asus official website with my laptop type rog G531GT and then i installed it but after installed and reboot the armoury crate installed with new version. the version is 5.0.10.0. and when i try to open the app everything is working except my aura sync. armoury crate does not detect my aura sync device and i can change the lighting or use the aura creator app. this is the screenshot from armoury crate app :

    Click image for larger version. 

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    Click image for larger version. 

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    please fix this. thanks
    Last edited by shelbynurchobir; 12-22-2021 at 06:50 AM.

  10. #10
    New ROGer Array
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    Quote Originally Posted by MasterC@ROG View Post
    Hey guys, please change the extension from logE to txt. Sorry about that.
    when i change the extension file and i try to open it with notepad its just like this

    Click image for larger version. 

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