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  1. #1
    Administrator Array MasterC@ROG's Avatar
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    Armoury Crate v5.0.11.0 [Report here if any issues]

    A new major release was just released.

    Suggest to uninstall Aura Sync software if already installed.

    Cores service updates:
    Armoury Crate Lite Service v5.0.8
    Armoury Crate Service v5.0.8
    AURA Service (Lighting Service) v3.05.29
    ROG Live Service v1.3.8.0
    Aura Service Add-on v0.0.21

    New features:
    Brand new UI - V3.0
    Added "Content Platform" - new feature for further animation, wallpaper, AniMe Matrix effects released.
    Added "Aura Wallpaper" as the dynamic wallpaper to extend the RGB lighting effects from devices to the screen.
    Added featured promotions
    Device pages added one-click "Scenario Profiles" shortcut.
    Support for colorful content in Motherboard AniMe Matrix model (ROG MAXIMUS Z690 EXTREME)

    Bug fixes & Enhancements:
    [Laptop] Added resoultion switch (UHD/FHD) in System Configuration (for compatible models only)
    [Laptop] Added "Backlight control" in System Configuration (for compatible models only) to switch between one-zone & multi-zone
    [Laptop] Renamed "HyperFan" as "Operating mode"
    [Laptop] Power comsumption enhancements
    [AIO Cooler] Fixed animation display issues
    [Motherboard] Fixed Dashboard info display issues
    [Mouse][Keyboard][Headset] Fixed power info display issues
    [Mouse] Enhanced the Surface Calibration configuration UI and flow
    UI enhancements
    Several other bugs fixes

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


    We have a new method of reporting issues:
    1. Post a brief description of your issue in this thread (less than 50 words)
    2. Record and generate a log, change the extension from .LogE to .txt. Prepare some screenshots and photos if applicable.
    3. Complete the online form (need Gmail account): https://forms.gle/GbEPbp7drM9g3xyq8

    * If you do not have a Gmail account - complete this form: https://forms.gle/A4cD9oJnCGPjmMVSA
    * If recording a log is not possible - complete this form: https://forms.gle/ACvNvjH6zoCmyfGf6

    Forms MUST be completed and submitted in order to be processed.

    Log Collection Tool - Instructions
    First, check the Record log box to start recording
    Agree to the disclaimer
    Replicate the issue you are having
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording
    Last edited by MasterC@ROG; 03-14-2022 at 03:54 AM.

  2. #2
    ROG Enthusiast Array
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    Most of the remaining "issues" are just design inconsistencies.
    The only serious issue that I have as of this version are the outdated drivers/software in the "Tools" tab.

  3. #3
    ROG Enthusiast Array
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    (Second report)

    There are still instances of error events. The errors are usually named "ArmouryAudioAgent"(sometimes with a ".exe"). The AC errors are more frequent during system restarts.
    Last edited by AndrasROG; 12-22-2021 at 12:32 AM.

  4. #4
    ROG Member Array
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    Asus ROG Strix Scar 17 G732LW - ArmoryCrate does not detect my aura sync device for lighting or let me access fan speed/gpu or GameVisual. The ASUS (eye) keyboard and fan keys do nothing.

    The google form does not permit the uploading of the Asus .logE log file... I will try to give you a link to it in the form that I submit.

    Click image for larger version. 

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ID:	91237
    Last edited by ProxyCell; 12-22-2021 at 01:25 AM.

  5. #5
    New ROGer Array
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    Exclamation Motherboard and RGB header LED's not detected after update

    After updating to this newest version, neither my motherboard or my RGB header devices are detected in Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.

  6. #6
    Administrator Array MasterC@ROG's Avatar
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    Please check the original post for issue reporting instructions. I can't help you with the info provided.

    Quote Originally Posted by AlbertKropp View Post
    After updating to this newest version,
    neither my motherboard or my RGB header devices are detected in
    Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.

  7. #7
    New ROGer Array
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    I submitted the information via the google forms link provided in the original post.

  8. #8
    New ROGer Array grumpyleo PC Specs
    grumpyleo PC Specs
    MotherboardROG Strix X570-E WIFI 2
    ProcessorAMD Ryzen 7 2700 Eight-Core Processor
    Memory (part number)Corsair Vengence RGB Pro 32.0 GB DDR4
    Graphics Card #1GeForce GTX 1660 Ti
    Sound CardNVIDIA High Definition Audio EPOS Audio Device Realtek High Definition Audio NVIDIA Virtual Audio De
    MonitorROG XG35V x2
    Storage #1INTEL SSDPEKNW512G8
    Storage #2CT1000BX500SSD1
    CPU CoolerROG LC 120
    CaseDeepCool Matrexx 70
    Power SupplyCorsair RM850
    Keyboard ROG PUGIO
    Mouse ROG CLAYMORE
    Headset EPOS gsa 70
    Mouse Pad Rog Balteus QI
    Headset/Speakers Realtek® ALC887
    OS Windows 11 Pro 64-bit
    Network RouterTelstra gen 2

    Join Date
    Oct 2020
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    Quote Originally Posted by AlbertKropp View Post
    After updating to this newest version, neither my motherboard or my RGB header devices are detected in Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.
    i have near same issue have uninstalled reinstalled about half dozen times, finally got wallpaper working after it freezing all time but now i find i cant sync my front lights and my led lights on my rog gl10dh system shows up under device and i can use any light setting in there except for sync just wont sync it used to sync in previous versions so my keyboard mouse mouse pad and monitor would all sync together using this program ive noticed it wont show up in aura sync page with my others but im sure it used tocause as i said before it would sync with my other stuff no issues.

  9. #9
    ROG Member Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate IronWolf Pro 4TB
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard keychron k10
    Mouse Razer Basilisk v3
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro
    Network RouterMikrotik HAP AC2
    Accessory #1 Maono AU-PM422

    Join Date
    Jul 2021
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    Exclamation

    Quote Originally Posted by AlbertKropp View Post
    After updating to this newest version, neither my motherboard or my RGB header devices are detected in Armory Crate. Only my RAM is visible. I've uninstalled using the tool no fewer than 5 times now, and after the 3rd time I got the RAM to show up, but nothing else is detected.
    Unfortunately, it's Armory crate's common issue. I also fetch this issue. I used Revo uninstaller pro to completely remove it from the registry as well but no luck. Finally had to reinstall OS. It also happened with an old version. So never uninstall this tool or use a third-party RGB tool, that I learned!

  10. #10
    Administrator Array MasterC@ROG's Avatar
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    Hey guys, please change the extension from logE to txt. Sorry about that.

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