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  1. #321
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
    Reputation
    82
    Posts
    543

    Quote Originally Posted by pashaparfeny View Post
    Hello, these updates cannot be installed, or rather it says that they are installed and a reboot is needed, but after rebooting and checking, they again appear in the list for updating.
    I'm thinking you will need to uninstall with the Armoury Crate Uninstall Tool and then reinstall it. I have had this happen before and that was the solution for me.

  2. #322
    New ROGer Array pashaparfeny PC Specs
    pashaparfeny PC Specs
    Laptop (Model)Lenovo Tab 4 Plus TB-X704L 64 GB
    MotherboardASUS ROG STRIX B550-E GAMING
    ProcessorAMD Ryzen 7 3700X BOX
    Memory (part number)Kingston HyperX FURY Black HX430C15FB3K2/16
    Graphics Card #1Palit GeForce RTX 2060 Gaming Pro Drv516.59
    Graphics Card #2Palit GeForce RTX 3070 Ti GameRock Drv516.59 0.900v 1965mhz
    MonitorAOC 27" 27G2U5/BK
    Storage #1M.2 WD Black SN750 250 GB SSD
    Storage #2SSD WD Blue 500 GB [WDS500G2B0A]
    CPU CoolerGamer Storm CASTLE 240 RGB V2
    CaseAerocool Tor Pro
    Power SupplyToughpower GF1 ARGB 750W Gold - TT Premium Edition
    Keyboard Razer BlackWidow Chroma V2 Yellow Switch
    Mouse Razer Basilisk Ultimate & Charging Dock
    Headset Razer Blackshark V2 Pro
    Mouse Pad Razer Firefly V2
    Headset/Speakers Razer Blackshark V2 Pro
    OS Windows 10 Pro 20H2 19044.1620
    Network RouterROG Strix GS-AX3000
    Accessory #1 Case Fan: Aerocool Edge 14 PRO x7
    Accessory #2 Gamepad: Microsoft Xbox 360/PC

    Join Date
    May 2021
    Reputation
    35
    Posts
    17

    Angry

    Quote Originally Posted by Jimbo93 View Post
    I'm thinking you will need to uninstall with the Armoury Crate Uninstall Tool and then reinstall it. I have had this happen before and that was the solution for me.
    Error in installer 504, and on Windows
    Faulting application name: ROGLiveService.exe, version: 1.3.12.0, timestamp: 0x6209a8c4
    Faulting module name: ROGLiveService.exe, version: 1.3.12.0, timestamp: 0x6209a8c4
    Exception code: 0xc0000005
    Error offset: 0x00000000003e9f13
    Faulting process ID: 0x1c9c
    Faulting application start time: 0x01d8385457f3a1ec
    Faulting application path: C:\Program Files (x86)\ASUS\ROG Live Service\ROGLiveService.exe
    Faulting module path: C:\Program Files (x86)\ASUS\ROG Live Service\ROGLiveService.exe
    Report ID: 9e7194a1-2141-4305-9617-8f431ca0bcb8
    Full name of the failed package:
    Code for the application associated with the failed package:
    Last edited by pashaparfeny; 03-15-2022 at 10:09 AM.

  3. #323
    ROG Member Array
    Join Date
    Feb 2021
    Reputation
    10
    Posts
    14

    i have an amazing rgb PC machine based on X570 ASUS CROSSHAIR HERO.

    my PC was working perfectly, and the RGB was great never a problem.

    after all the latest updates (and bios upgrade to 4006) i found out i have a BIG problem.

    first of all the RAM and asus RGB components (throne and headset) work but the case and strips and other rgb accessories DO NOT work! if selected in the SYNC department they are DARK and only STATIC works.

    if i unselect the addressable led strip they are ON again but i cannot control them.

    what to do?

    i uninstalled and reinstalled everything but the same situation. it is definitely a software issue because last week everything worked perfectly

    Click image for larger version. 

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    Miniatura de Adjuntos Miniatura de Adjuntos crate1.png  


  4. #324
    New ROGer Array
    Join Date
    Feb 2022
    Reputation
    10
    Posts
    1

    G513IH error installing armoury crate

    Hi
    Ill try to uninstall and install armourycrate and it doesnt work. Uinstall tool start and disapear and dont do anything. If i try to install an error message promt and not works.

    Error shows 504

    I cant upload image

  5. #325
    ROG Member Array
    Join Date
    Feb 2015
    Reputation
    10
    Posts
    17

    Quote Originally Posted by caothic View Post
    Hi
    Ill try to uninstall and install armourycrate and it doesnt work. Uinstall tool start and disapear and dont do anything. If i try to install an error message promt and not works.

    Error shows 504

    I cant upload image
    Go to
    C:\Program Files (x86)\ASUS
    and delete zip/rar files and try again.

  6. #326
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
    Reputation
    82
    Posts
    543

    Suggestions for anyone having trouble uninstalling and reinstalling Armoury Crate.

    1) Check that you are using the latest version of the uninstaller tool and installation tool.
    2) The internet connection must be good/reliable
    3) If you have recently installed other software that might be related to the issue consider uninstalling it and try again with Armoury Crate
    4) Revert bios to default settings and try again.
    5) Check for windows updates

  7. #327
    New ROGer Array
    Join Date
    Jan 2022
    Reputation
    10
    Posts
    1

    I've found a big problem with my ARGB Fans and Asus Aura. It worked fine until I've tested "adaptive colors" and selected the full screen in the screen zone selection. Since that, there's some instabilities, sometimes the sync don't work on all fans, sometimes the fans leds are off or flicker or are just in their default raimbow animation even if the sync is activated. They work fine in teir default raimbow animation when I start the PC or wake up from sleep mode but when Armoury crate take control of them, instabilities occur
    I've an asus rog strix z690-f, a Ryujin 2 360 and cooler master masterfan MF120 halo
    I've updated my drivers and tried uninstall/reinstall Armoury crate.

  8. #328
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
    Reputation
    82
    Posts
    543

    Quote Originally Posted by alexdr View Post
    I've found a big problem with my ARGB Fans and Asus Aura. It worked fine until I've tested "adaptive colors" and selected the full screen in the screen zone selection. Since that, there's some instabilities, sometimes the sync don't work on all fans, sometimes the fans leds are off or flicker or are just in their default raimbow animation even if the sync is activated. They work fine in teir default raimbow animation when I start the PC or wake up from sleep mode but when Armoury crate take control of them, instabilities occur
    I've an asus rog strix z690-f, a Ryujin 2 360 and cooler master masterfan MF120 halo
    I've updated my drivers and tried uninstall/reinstall Armoury crate.
    please see MasterCs instructions in the first post of this thread.

  9. #329
    New ROGer Array
    Join Date
    Feb 2021
    Reputation
    10
    Posts
    1

    Exclamation Lighting Service constantly using CPU when all features switched off

    I have a Zephyrus G14 w nv 2060 with the anime matrix. Even when all anime matrix features are turned off, Lighting Service exe and service consume 1-2% of cpu constantly.

    It is also using 817MB of RAM at this moment(just over 650MB working set). This seems unusually high considering anime matrix is not even turned on.

    It did not do this until a recent update. I tried uninstalling all Armory Crate using the uninstall tool, then reinstalling. The same thing happens.

    Is there a fix for this?

  10. #330
    ROG Member Array
    Join Date
    Feb 2021
    Reputation
    10
    Posts
    14

    devices not working anymore

    Quote Originally Posted by Jimbo93 View Post
    Suggestions for anyone having trouble uninstalling and reinstalling Armoury Crate.

    1) Check that you are using the latest version of the uninstaller tool and installation tool.
    2) The internet connection must be good/reliable
    3) If you have recently installed other software that might be related to the issue consider uninstalling it and try again with Armoury Crate
    4) Revert bios to default settings and try again.
    5) Check for windows updates
    can you check my post to see what you might find too?

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