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  1. #171
    ROG Member Array
    Join Date
    Jan 2022
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    10
    Posts
    6

    This version of armoury crate prevents the XG Mobile from connecting to the X13 Flow.

    Plugging in the XG Mobile presents a dialog stating the bios is out of date, when this isn't the case.

    Uninstalling armoury crate, and re-installing the armoury crate service (only the service, not the gui program) from asus install wiz fixes the problem, but we cannot use armoury crate at all until this is fixed.

    I RMA'd my entire unit due to this problem, only to get it back not fixed. I only discovered that uninstalling the armoury crate app and leaving the service would fix the problem after receiving the RMA back.

    Another user has this problem here: https://www.reddit.com/r/ASUSROG/com...ith_xg_mobile/
    And a third user has the same problem in the X13 discord.
    Last edited by HorizonShadow; 01-26-2022 at 03:02 PM.

  2. #172
    New ROGer Array grumpyleo PC Specs
    grumpyleo PC Specs
    MotherboardROG Strix X570-E WIFI 2
    ProcessorAMD Ryzen 7 2700 Eight-Core Processor
    Memory (part number)Corsair Vengence RGB Pro 32.0 GB DDR4
    Graphics Card #1GeForce GTX 1660 Ti
    Sound CardNVIDIA High Definition Audio EPOS Audio Device Realtek High Definition Audio NVIDIA Virtual Audio De
    MonitorROG XG35V x2
    Storage #1INTEL SSDPEKNW512G8
    Storage #2CT1000BX500SSD1
    CPU CoolerROG LC 120
    CaseDeepCool Matrexx 70
    Power SupplyCorsair RM850
    Keyboard ROG PUGIO
    Mouse ROG CLAYMORE
    Headset EPOS gsa 70
    Mouse Pad Rog Balteus QI
    Headset/Speakers Realtek® ALC887
    OS Windows 11 Pro 64-bit
    Network RouterTelstra gen 2

    Join Date
    Oct 2020
    Reputation
    10
    Posts
    3

    lighting issue

    i have a gl10dh rig apart from crate not starting properly and hanging itself at times ive managed after many uninstalls and reinstalls to get all my rog gear to light up, but since the last update it seems i cannot get my machine to sync with the rest of my peripherals i can see system with the rest of my stuff in crate but it doesnt show up under sync devices for me to tick im almost certain i could do this in previous versions? i can however use all the lighting modes except aura sync when i go into crate peripheral listing, any suggestions?
    Miniatura de Adjuntos Miniatura de Adjuntos armoury crate.jpg  


  3. #173
    ROG Member Array boanjangnararmine PC Specs
    boanjangnararmine PC Specs
    MotherboardASUS ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)Trident Z Neo 32GB (4 x 8GB) 3200 (F4-3200C14Q-32GTZN)
    Graphics Card #1ASUS ROG Strix GeForce RTX 2080 SUPER Advanced
    MonitorASUS ROG Strix XG248Q
    Storage #1Samsung 970 Evo 1TB NVME SSD
    Storage #2Toshiba x300 8TB HDD
    CPU CoolerASUS ROG RYUJIN 360
    CaseASUS ROG Strix Helios
    Power SupplyASUS ROG Thor 850W
    Keyboard ASUS ROG Strix Flare (Cherry MX Brown)
    Mouse ASUS ROG Gladius II Origin
    Headset ASUS ROG Delta
    Mouse Pad ASUS ROG Balteus
    OS Windows 10
    Network RouterASUS RT-AX88U
    Accessory #1 ASUS ROG Aura Terminal
    Accessory #2 ASUS ROG Throne Qi

    Join Date
    Jul 2019
    Reputation
    10
    Posts
    23

    Quote Originally Posted by Vashnik View Post
    Are you also having problems managing the ROG Delta headset in the "Devices" tab? Because Armory Crate just gives me an infinite loading loop instead of letting me change sound settings and lighting settings. So now I'm stuck with the "color cycle" setting or flipping the LED switch to the off position without being forced into going back to using "Armory II," which actually works far better than Armory Crate.

    So much for consolidating software. I might have to go back to doing the same thing I had to do on my old computer: run Asus Aura for whatever devices that aren't supported by Armory II. At least I could fix the lighting settings that way.
    Fortunately I am still able to manage the headset in the Devices tab and not getting the infinite loading loop. The only issue I have now is that the Delta was removed from Aura Sync because of the firmware update and the new firmware is refusing to complete. I'm going to continue to wait to see if it corrects itself if and when a new firmware update is released.

    If that doesn't happen in a few weeks, I'll just run a full removal and clean install of armoury crate. I've had various issues with armoury crate over the last couple of years (my build practically uses every ROG device possible) and each time a clean install fixed everything right back up.

  4. #174
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    4

    Quote Originally Posted by roei45638 View Post
    I recently notice that my PC won't shutdown it self if Armoury Crate is installed. The screen goes black, but all the fans and rgb still stay on. If I uninstall the software the problem is gone. Somebody have/had this issue?
    I have the same issue.

    X570 TUF Gaming-PLUS
    Ryzen 9 3900x
    BIOS version 4021

    I uninstalled the software for now so I don't have to press the power button for a few seconds just to shutdown my PC. You can just install Aura Creator for the meantime to manage your RGB.Â*

  5. #175
    ROG Guru: White Belt Array Ribellu PC Specs
    Ribellu PC Specs
    MotherboardAsus Maximus Z690 HERO
    ProcessorI7 12700KF
    Memory (part number)Corsair Vengeance DDR5 2X16Gb 5200Mhz 38/38/38/74
    Graphics Card #1Asus ROG-STRIX-RTX3080TI-O12G-GAMING
    MonitorAsus VG27AQ
    Storage #1SSD Samsung 970 EVO Plus 1T
    Storage #2SSD Samsung 960 EVO 500gb
    CPU CoolerMSI MAG CoreLiquid C240
    CaseThermaltake Commander C31 TG
    Power SupplyCorsair HX850
    Keyboard Razer Huntsman Tournament Edition
    Mouse Razer Bazilisk V2
    Headset/Speakers Hyper X Cloud Alpha
    OS Windows 10 Pro 21H2

    Join Date
    Dec 2021
    Reputation
    65
    Posts
    102

    the dashboard does not display anything

    Click image for larger version. 

Name:	Desktop Screenshot 2022.01.27 - 17.06.07.94.jpg 
Views:	2 
Size:	14.4 KB 
ID:	91938

    Z690 Hero on Windows 10 21H2 up to date

  6. #176
    ROG Member Array
    Join Date
    Nov 2015
    Reputation
    10
    Posts
    17

    Quote Originally Posted by omersang View Post
    I have the same issue.

    X570 TUF Gaming-PLUS
    Ryzen 9 3900x
    BIOS version 4021

    I uninstalled the software for now so I don't have to press the power button for a few seconds just to shutdown my PC. You can just install Aura Creator for the meantime to manage your RGB.Â*

    I had the same issue. After uninstalled the armory crate, the problem is solved...

    Win11 21H2. 22000. 469 Asus rog strix b550-f gaming wifi, ryzen 5600x, asus rog strix 3060Ti, asus rog strix 750 w 80 Plus gold psu, nzxt kraken z53, Gskill Trident Z neo rgb 32 gb etc
    Last edited by baybora72; 01-27-2022 at 06:48 PM.

  7. #177
    ROG Junior Member Array
    Join Date
    Dec 2013
    Reputation
    10
    Posts
    4

    If your problem is with Crucial Ballistix rgb RAM not detected by Armoury Crate since 5.0

    https://www.gskill.com/download/1502...l,-royal-elite

    Download latest + install and restart

    FIXED it for me
    Last edited by Nightdrift; 01-28-2022 at 12:04 AM.

  8. #178
    ROG Member Array ImpetuousRacer PC Specs
    ImpetuousRacer PC Specs
    MotherboardAsus ROG Crosshair VIII Extreme
    ProcessorAMD 5950X
    Memory (part number)G.SKILL Trident Z Royal Elite F4-3600C14Q-64GTESA
    Graphics Card #1Asus ROG Strix 3090 OC
    MonitorSamsung CRG9 C49RG90S 49"
    Storage #1FireCuda 530 4TB
    Storage #2FireCuda 530 4TB
    CPU CoolerNoctua NH-D15S chromax.black
    CaseCoolerMaster H500M
    Power SupplySeaSonic Prime TX-1000
    Keyboard Logitech MX Keys Mechanical (Linear)
    Mouse Logitech MX Master 3S
    Mouse Pad HyperX Fury S Pro XL
    Headset/Speakers Creative GigaWorks T20 Series II
    OS Microsoft Windows 11 Pro
    Network RouterUbqiuiti Dream Machine Pro SE

    Join Date
    Oct 2019
    Reputation
    10
    Posts
    22

    Quote Originally Posted by Nightdrift View Post
    If your problem is with Crucial Ballistix rgb RAM not detected by Armoury Crate since 5.0

    https://www.gskill.com/download/1502...l,-royal-elite

    Download latest + install and restart

    FIXED it for me
    Link is dead.

  9. #179
    ROG Junior Member Array
    Join Date
    Dec 2013
    Reputation
    10
    Posts
    4

    Quote Originally Posted by ImpetuousRacer View Post
    Link is dead.
    https://www.gskill.com/download/1502...l,-royal-elite

  10. #180
    ROG Member Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    13

    The update has completely broke my animation of my RGB lighting, the only setting that works properly is Static. I normally use Starry Night, and it only lights like 5 keys and doesn't switch between them or anything. I knew I shouldn't have updated, but I clicked the shiney update button when I went to adjust my Mouse DPI

    Item Version
    ---- -------
    Armoury Crate UWP App 5.0.11.0
    ROG Live Service 1.3.10.0
    AURA Service (Lighting Service) 3.05.29
    Armoury Crate lite service 5.0.8
    ASUS AIOFan HAL 1.1.43.0
    ASUS AURA Extension Card HAL 1.1.0.13
    ASUS AURA Motherboard HAL 1.2.8.0
    ASUS AURA Odd Component 1.0.9.0
    ASUS Keyboard HAL 1.1.69.0
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.2.0.30
    ASUS MousePad HAL 1.0.1.2
    AacAudioHal 1.02.12
    AacDispaly 1.1.25
    AacVGA 0.0.4.3
    CosairDram 1.0.13
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.16
    ENE RGB HAL 1.1.39.5
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_M2_HAL 1.0.9.6
    ENE_ESD_ASM_HAL 1.0.9.5
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

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