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  1. #201
    ROG Member Array
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    Feb 2020
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    Thank you for temp workaround, but ASUS RNEEDS TO ADDRESS THIS ISSUE WITH RAM ASAP

    Quote Originally Posted by Sunnstede View Post
    Thanks a lot! I have Ballistix DDR4 and your instruction helps to get back the memory rgb light control. It also helps to put the PC into sleep mode and wake it up (I think it causes the same Lighting Service restart)
    I def appreciate the insight into getting the ram back to being detected in armoury crate, but having said that, having to do all thees steps just so i can properly control RAM RGB is bayond crazy. This really need to get resolved asap as ive had mltiple complaints from client builds about this very same issue, currently makes me wonder if i made the right decision in depending in asus AURA overall to control RGB instead of ICUE

    Please address and fix this issue with an urgent update as my reputation towards my clients is being tarnished due to using aura AKA armoury crate was my personal recommndation believeing it was as for example as stable and dependable as icue from Corsair

    Thank you

  2. #202
    ROG Member Array IM2OTAKU4U PC Specs
    IM2OTAKU4U PC Specs
    MotherboardASUS CROSSHAIR VIII DARK HERO
    ProcessorRYZEN 9 5950X
    Memory (part number)G.SKILL F4-3600C16D-32GTZNC
    Graphics Card #1ASUS STRIX GTX 1070 OC
    MonitorLG ULTRAGEAR 27" 1440P X2
    Storage #1SAMSUNG 970 EVO PLUS 1TB NVME
    Storage #2SAMSUNG 970 EVO PLUS 2TB NVME
    CPU CoolerNOCTUA NH-D15
    CaseFRACTAL DESIGN DEFINE 7XL
    Power SupplySEASONIC TX-850
    Keyboard CORSAIR K57 RGB
    Mouse 3D CONNEXION
    OS WINDOWS 10 PRO 21H2
    Network RouterRT-AC86U

    Join Date
    Feb 2017
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    Posts
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    Quote Originally Posted by Jimbo93 View Post
    This also happened to me about a week ago, its fixed now, running as good as it ever has. I can show you my procedure when something weird happens like that, it takes a little effort and there is no guarantee but I give it a 50/50 shot it helps. The step are in the code box here https://rog.asus.com/forum/showthrea...727#post855722
    Jimbo, just for the heck of it, I gave your procedure a try. And although it did help me discover a corrupt windows update file (got it restored)....it made absolutely no difference with my GSKILL Trident Z Neo still refusing to show up in Aura Creator. I truly believe this is an ASUS driver issue. If ASUS doesn't take care of this issue in the next update (not holding my breath), I may have to look at alternative options to control my RGB. Anyone ever use SignalRGB??

  3. #203
    ROG Guru: Green Belt Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
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    Alberto posted a video of a workaround for ram issues yesterday in this thread. Take a look maybe a temporary solution. Sorry that did not fix the issue*

  4. #204
    ROG Member Array IM2OTAKU4U PC Specs
    IM2OTAKU4U PC Specs
    MotherboardASUS CROSSHAIR VIII DARK HERO
    ProcessorRYZEN 9 5950X
    Memory (part number)G.SKILL F4-3600C16D-32GTZNC
    Graphics Card #1ASUS STRIX GTX 1070 OC
    MonitorLG ULTRAGEAR 27" 1440P X2
    Storage #1SAMSUNG 970 EVO PLUS 1TB NVME
    Storage #2SAMSUNG 970 EVO PLUS 2TB NVME
    CPU CoolerNOCTUA NH-D15
    CaseFRACTAL DESIGN DEFINE 7XL
    Power SupplySEASONIC TX-850
    Keyboard CORSAIR K57 RGB
    Mouse 3D CONNEXION
    OS WINDOWS 10 PRO 21H2
    Network RouterRT-AC86U

    Join Date
    Feb 2017
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    Thumbs up

    Quote Originally Posted by Jimbo93 View Post
    Alberto posted a video of a workaround for ram issues yesterday in this thread. Take a look maybe a temporary solution. Sorry that did not fix the issue*
    His issue was that it wasn't showing up in Armoury Crate.....My ram shows up in Amoury Crate, but not in Aura Creator. I've attempted his method, but it has no affect on Aura Creator.

  5. #205
    ROG Enthusiast Array Hurricane28 PC Specs
    Hurricane28 PC Specs
    MotherboardAsus ROG Crosshair 7 hero wifi
    ProcessorAMD Ryzen 2600 x
    Graphics Card #1Asus ROG Strix RTX 2060 Gaming advanced
    Power SupplyCooler Master V850
    Keyboard Logitech G910
    Mouse Logitech G903
    Headset Logitech G935
    Network RouterFritzbox 7590

    Join Date
    Sep 2017
    Reputation
    15
    Posts
    55

    Man, this is THE most worst software i ever encountered and it should be pulled from downloads!

    I had several performance issues in games and benchmarks which is why i decided to uninstall it. For this you need an special "uninstall tool" in order for the software to be "uninstalled"

    This couldn't be further from the truth as there are still resentments left in the register like collecting data etc. Click image for larger version. 

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    After i used the "uninstall tool" i got all kinds of weird issues like, windows update doesn't work correctly anymore, crashes in Destiny 2, PC lockups, reboots.
    I never had these issues BEFORE i used the "uninstall tool"

    Now how in the holy hell can you make such an piece of software that is intent to uninstall a program that is the most buggy software i ever saw cause so many problems..

    To begin with AIsuite is the cause i guess and the extremely buggy and erratic EC sensor... WHY can't Assus ROG work with this sensor while other manufacturers can?!
    This is unacceptable and this stupid **** has to end and it has to end soon.
    Plz fire your software engineer or make new, better, software as this is utter crap.

  6. #206
    ROG Member Array
    Join Date
    Jan 2022
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    6

    What "uninstall tool" did you use?

    I've uninstalled armoury crate + service using add/remove programs without issue a number of times. I didn't need any special tool.

  7. #207
    ROG Guru: Green Belt Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
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    Quote Originally Posted by Hurricane28 View Post
    Man, this is THE most worst software i ever encountered and it should be pulled from downloads!

    I had several performance issues in games and benchmarks which is why i decided to uninstall it. For this you need an special "uninstall tool" in order for the software to be "uninstalled"

    This couldn't be further from the truth as there are still resentments left in the register like collecting data etc. Click image for larger version. 

Name:	Armory crate.PNG 
Views:	77 
Size:	10.2 KB 
ID:	92028Click image for larger version. 

Name:	Armory crate.PNG 
Views:	77 
Size:	10.2 KB 
ID:	92028Click image for larger version. 

Name:	Armory crate.PNG 
Views:	77 
Size:	10.2 KB 
ID:	92028Click image for larger version. 

Name:	Armory crate.PNG 
Views:	77 
Size:	10.2 KB 
ID:	92028Click image for larger version. 

Name:	Armory crate.PNG 
Views:	77 
Size:	10.2 KB 
ID:	92028

    After i used the "uninstall tool" i got all kinds of weird issues like, windows update doesn't work correctly anymore, crashes in Destiny 2, PC lockups, reboots.
    I never had these issues BEFORE i used the "uninstall tool"

    Now how in the holy hell can you make such an piece of software that is intent to uninstall a program that is the most buggy software i ever saw cause so many problems..

    To begin with AIsuite is the cause i guess and the extremely buggy and erratic EC sensor... WHY can't Assus ROG work with this sensor while other manufacturers can?!
    This is unacceptable and this stupid **** has to end and it has to end soon.
    Plz fire your software engineer or make new, better, software as this is utter crap.
    You did more than just run the uninstall tool, no? Anyway it sounds the the remaining software, I call it “ATK” is broke. Yeah that becomes a mess. Visit the thread Jimbos uninstall procedure in this forum and read the first paragraph. Sorry no link browse to page 2 of ac forum.

  8. #208
    New ROGer Array
    Join Date
    Nov 2019
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    1

    Adaptive color always reset its position

    The window position of the adaptive color setting in the aura effect section always retes after reboot.

  9. #209
    ROG Member Array IM2OTAKU4U PC Specs
    IM2OTAKU4U PC Specs
    MotherboardASUS CROSSHAIR VIII DARK HERO
    ProcessorRYZEN 9 5950X
    Memory (part number)G.SKILL F4-3600C16D-32GTZNC
    Graphics Card #1ASUS STRIX GTX 1070 OC
    MonitorLG ULTRAGEAR 27" 1440P X2
    Storage #1SAMSUNG 970 EVO PLUS 1TB NVME
    Storage #2SAMSUNG 970 EVO PLUS 2TB NVME
    CPU CoolerNOCTUA NH-D15
    CaseFRACTAL DESIGN DEFINE 7XL
    Power SupplySEASONIC TX-850
    Keyboard CORSAIR K57 RGB
    Mouse 3D CONNEXION
    OS WINDOWS 10 PRO 21H2
    Network RouterRT-AC86U

    Join Date
    Feb 2017
    Reputation
    10
    Posts
    16

    Quote Originally Posted by Jimbo93 View Post
    You did more than just run the uninstall tool, no? Anyway it sounds the the remaining software, I call it “ATK” is broke. Yeah that becomes a mess. Visit the thread Jimbos uninstall procedure in this forum and read the first paragraph. Sorry no link browse to page 2 of ac forum.
    Yup, Jimbo has a good uninstall. I'm not sure if you were referring to this thread https://rog.asus.com/forum/showthrea...727#post855722 , but I followed that the other day and that helped resolve a corrupt windows update file. However, I did have to use windows media creation tool and create an ISO, and then extract the .wim file from the .esd file and point DISM /restorehealth to the .wim file. It may help restore your windows install without having to do a fresh install.

    In the end, I still couldn't get Aura Creator to recognize my ram, so I uninstalled Armoury Crate and Aura Creator and went with SignalRGB...took a little while to configure everything, but its been working better than Aura Creator (latest update).
    Last edited by IM2OTAKU4U; 02-04-2022 at 11:08 PM.

  10. #210
    ROG Guru: Green Belt Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
    Reputation
    82
    Posts
    543

    Quote Originally Posted by IM2OTAKU4U View Post
    Yup, Jimbo has a good uninstall. I'm not sure if you were referring to this thread https://rog.asus.com/forum/showthrea...727#post855722 , but I followed that the other day and that helped resolve a corrupt windows update file. However, I did have to use windows media creation tool and create an ISO, and then extract the .wim file from the .esd file and point DISM /restorehealth to the .wim file. It may help restore your windows install without having to do a fresh install.
    No, I mean the thread titled Jimbos uninstall procedure for a problem free installation. Completely different.Â*

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