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  1. 03-30-2022 04:14 AM #31
    xeromist
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    Quote Originally Posted by Les_Garten View Post
    That's at least something...

    I have Hero z690, EVGA 3080 Ti and am having the same issues. No problem getting into BIOS with any other monitor with this motherboard. Only Asus PG32UQ
    I passed on the info. My guess is that we won't hear anything unless and until there is a fix but I at least wanted you folks to know ASUS heard the complaints.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!
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  2. 04-03-2022 05:31 AM #32
    darkcg
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    MotherboardAsus ROG Maximus Z690 Hero
    ProcessorIntel Core i9 13900K
    Memory (part number)64GB (4x16GB) Corsair Dominator Platinum DDR5 5.200Mhz (SKU: CMT32GX5M2B5200C38))
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    Graphics Card #2Intel UHD Graphics 770 (Core i9 13900K)
    MonitorAsus ROG Swift PG32UQ
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    Quote Originally Posted by xeromist View Post
    I passed on the info. My guess is that we won't hear anything unless and until there is a fix but I at least wanted you folks to know ASUS heard the complaints.
    I just want to add that I have done a test using the integrated GPU from my Intel Core i9 12900K with the "iGPU" setting enabled into the BIOS and connecting the monitor though HDMI: no problem in hooking the video signal even for the BIOS (I'm using Asus RoG Maximus Z690 Hero too).
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  3. 04-03-2022 06:19 AM #33
    Les_Garten
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    Laptop (Model)Alienware OLD
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    Graphics Card #1EVGA RTX GeForce 3080 Ti FTW3 Ultra
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    Quote Originally Posted by darkcg View Post
    I just want to add that I have done a test using the integrated GPU from my Intel Core i9 12900K with the "iGPU" setting enabled into the BIOS and connecting the monitor though HDMI: no problem in hooking the video signal even for the BIOS (I'm using Asus RoG Maximus Z690 Hero too).
    What OS?
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  4. 04-03-2022 04:04 PM #34
    darkcg
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    ROG Enthusiast Array darkcg PC Specs
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    MotherboardAsus ROG Maximus Z690 Hero
    ProcessorIntel Core i9 13900K
    Memory (part number)64GB (4x16GB) Corsair Dominator Platinum DDR5 5.200Mhz (SKU: CMT32GX5M2B5200C38))
    Graphics Card #1Zotac Geforce RTX 4090 AMP Extreme AIRO
    Graphics Card #2Intel UHD Graphics 770 (Core i9 13900K)
    MonitorAsus ROG Swift PG32UQ
    Storage #12 x Samsung 980 PRO NVMe M.2 SSD 2TB PCI Express Gen.4 (4TB Total)
    Storage #2Samsung 840 EVO mSATA SSD 250GB
    CPU CoolerCorsair iCUE H150i Elite LCD
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    Quote Originally Posted by Les_Garten View Post
    What OS?
    Windows 11 Professional.
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  5. 05-26-2022 03:29 PM #35
    nono54
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    Hello everyone,

    Any news about a firmware upgrade to correct the issue of the display port activation ?
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  6. 05-31-2022 07:20 PM #36
    statikplan.at
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    same problem with 2x ROG Swift PG32UQ, Gigabyte 3080 Ti MASTER 12G and ROG Zenith II Extreme Alpha with AMD 3960X.
    both monitors connected with HDMI 2.1.

    2nd Monitor also allways turn on/off few seconds random.

    i also contacted support to update product side with firmware v026 for downloading.
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  7. 06-06-2022 12:11 AM #37
    darkcg
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    ROG Enthusiast Array darkcg PC Specs
    darkcg PC Specs
    MotherboardAsus ROG Maximus Z690 Hero
    ProcessorIntel Core i9 13900K
    Memory (part number)64GB (4x16GB) Corsair Dominator Platinum DDR5 5.200Mhz (SKU: CMT32GX5M2B5200C38))
    Graphics Card #1Zotac Geforce RTX 4090 AMP Extreme AIRO
    Graphics Card #2Intel UHD Graphics 770 (Core i9 13900K)
    MonitorAsus ROG Swift PG32UQ
    Storage #12 x Samsung 980 PRO NVMe M.2 SSD 2TB PCI Express Gen.4 (4TB Total)
    Storage #2Samsung 840 EVO mSATA SSD 250GB
    CPU CoolerCorsair iCUE H150i Elite LCD
    CaseCorsair Crystal 570X RGB
    Power SupplyCorsair HX1000 (1000W)
    Keyboard Asus ROG Falchion
    Mouse Logitech G502 Lightspeed
    Headset Sennheiser RS-170
    OS Microsoft Windows 11 Pro, Fedora 36 Workstation, Rocky Linux 9.0
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    Quote Originally Posted by statikplan.at View Post
    same problem with 2x ROG Swift PG32UQ, Gigabyte 3080 Ti MASTER 12G and ROG Zenith II Extreme Alpha with AMD 3960X.
    both monitors connected with HDMI 2.1.

    2nd Monitor also allways turn on/off few seconds random.

    i also contacted support to update product side with firmware v026 for downloading.
    Still, we don't have any official answer about this.
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  8. 06-06-2022 12:28 AM #38
    Ribellu
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    MotherboardAsus Maximus Z690 HERO
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    Storage #2SSD Samsung 960 EVO 500gb
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    This is a known and old problem, not completely solved, the support advised me to change the screen lol... Come on Asus!

    this is the post i opened a while ago: https://rog.asus.com/forum/showthrea...y-port-problem!

    By searching quickly on Google you can find several topics that talk about it, some of them were solved via an update of the Vbios but for others like me it doesn't work.
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  9. 06-06-2022 03:29 PM #39
    statikplan.at
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    This solution works with my 2x AsusPG32UQ (HDMI) / Gigabyte 3080 TI / Asus Rog Zenit II Extreme Alpha.

    - Start Windows
    - Restart Windows
    - Go to Bios
    - Enable CSM (Compatibility Support Module)
    - restart PC
    - turn off PC
    - unplug power from PC and monitor
    - wait few seconds
    - plugin power
    - turn on Monitor
    - start PC
    Last edited by statikplan.at; 06-06-2022 at 04:10 PM.
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  10. 06-07-2022 05:07 AM #40
    MasterC@ROG
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    Just want to reassure you guys that we are aware of the situation and a workaround will be available soon. Sorry for the inconvenience and thanks for your patience.
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