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  1. #1
    New ROGer Array cablebox PC Specs
    cablebox PC Specs
    Laptop (Model)ASUS ROG Zephyrus G15 GA503QR
    MotherboardASUS Rampage VI Extreme
    ProcessorIntel Core i9-7980XE
    Memory (part number)G-Skill Trident-Z
    Graphics Card #1Zotac RTX 3090 Trinity
    Graphics Card #2Gainward RTX 2080Ti PHOENIX
    Sound CardCreative E-MU 1616M PCIE
    MonitorLG 32UL950-W
    Storage #1Intel Optane SSD 900P 480G
    Storage #2Intel 750 SSD 1.2TB
    CPU CoolerASUS RYUJIN 360
    CaseLian Li O11 Dynamic XL ROG Certified
    Power SupplyAntec HCP1300 Platinum
    Keyboard Cherry G80-3494
    Mouse Logitech G903
    Mouse Pad Logitech G PowerPlay
    OS Windows 11
    Network RouterASUS RT-AX89X

    Join Date
    May 2021
    Reputation
    10
    Posts
    10

    GA503 ASUS System Control Interface v3 driver prevents Windows 11 to update

    I was trying to update Windows 11 on my GA503 to Insider Preview 22523.1000, and the error code 0x80070002 was reported.

    By using the diagnose tool provided by Microsoft, I found that it's a driver from ASUS cause the issue:

    Error: SetupDiag reports abrupt down-level failure.
    Last Operation: Finalize
    Error: 0x80070002 - 0x50015
    DISM Driver Manager: PID=5684 TID=16072 Failed to import driver package asussci2.inf'. - CDmiDriverStore::Import(hr:0x80070002)

    This 'asussci2.inf' is the driver for ASUS System Control Interface v3.

    Also tried to switch between several different versions of this driver, V3.0.15.0, V3.0.19.0 and the latest V3.0.21.0, the this issue remained anyway.

  2. #2
    New ROGer Array
    Join Date
    Nov 2021
    Reputation
    10
    Posts
    6

    Have the same problem.
    Cant install Win 11, the update fails at 59% where the screen is all blue.

    I got the code "0xc1900101"
    I found here a similar thread:
    https://answers.microsoft.com/en-us/...d-cab33f2ae1d2

    Seems to be indeed the asussci2.inf-file

    Anyone can help?

  3. #3
    New ROGer Array
    Join Date
    Nov 2021
    Reputation
    10
    Posts
    6

    I just installed Win 11

    Go to device manager and uninstall the "Asus System Control Interface V3"

    The update should finish now without an error.

    Hope this helps!

  4. #4
    Moderator Array
    Join Date
    Feb 2019
    Reputation
    15
    Posts
    920

    Dear all,
    Please refer to below link for this issue
    https://www.asus.com/support/FAQ/1047338/
    Thank you.

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