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12-28-2021 11:07 AM #1
cablebox PC Specs Laptop (Model) ASUS ROG Zephyrus G15 GA503QR Motherboard ASUS Rampage VI Extreme Processor Intel Core i9-7980XE Memory (part number) G-Skill Trident-Z Graphics Card #1 Zotac RTX 3090 Trinity Graphics Card #2 Gainward RTX 2080Ti PHOENIX Sound Card Creative E-MU 1616M PCIE Monitor LG 32UL950-W Storage #1 Intel Optane SSD 900P 480G Storage #2 Intel 750 SSD 1.2TB CPU Cooler ASUS RYUJIN 360 Case Lian Li O11 Dynamic XL ROG Certified Power Supply Antec HCP1300 Platinum Keyboard Cherry G80-3494 Mouse Logitech G903 Mouse Pad Logitech G PowerPlay OS Windows 11 Network Router ASUS RT-AX89X
- Join Date
- May 2021
- Reputation
- 10
- Posts
- 10
GA503 ASUS System Control Interface v3 driver prevents Windows 11 to update
I was trying to update Windows 11 on my GA503 to Insider Preview 22523.1000, and the error code 0x80070002 was reported.
By using the diagnose tool provided by Microsoft, I found that it's a driver from ASUS cause the issue:
Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x80070002 - 0x50015
DISM Driver Manager: PID=5684 TID=16072 Failed to import driver package asussci2.inf'. - CDmiDriverStore::Import(hr:0x80070002)
This 'asussci2.inf' is the driver for ASUS System Control Interface v3.
Also tried to switch between several different versions of this driver, V3.0.15.0, V3.0.19.0 and the latest V3.0.21.0, the this issue remained anyway.
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12-30-2021 05:55 PM #2
- Join Date
- Nov 2021
- Reputation
- 10
- Posts
- 6
Have the same problem.
Cant install Win 11, the update fails at 59% where the screen is all blue.
I got the code "0xc1900101"
I found here a similar thread:
https://answers.microsoft.com/en-us/...d-cab33f2ae1d2
Seems to be indeed the asussci2.inf-file
Anyone can help?
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12-30-2021 07:44 PM #3
- Join Date
- Nov 2021
- Reputation
- 10
- Posts
- 6
I just installed Win 11
Go to device manager and uninstall the "Asus System Control Interface V3"
The update should finish now without an error.
Hope this helps!
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01-11-2022 03:04 AM #4
- Join Date
- Feb 2019
- Reputation
- 15
- Posts
- 920
Dear all,
Please refer to below link for this issue
https://www.asus.com/support/FAQ/1047338/
Thank you.