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  1. #1
    New ROGer Array darkcg PC Specs
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    MotherboardAsus ROG Maximus Z690 Hero
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    RoG Falchion: can't update the firmware.

    So today I've bough a new Falchion. I've connected the keyboard to the USB (the keyboard is charging right now) and started the Crate software. It detects a new firmware update but when I click on Update, a message appears asking to connect the keyboard to the USB or to a wireless dongle and to set it at 2.4Ghz in case of the wireless dongle or to "OFF" in the case of the USB cable. My keyboard is already set to OFF (through its switch, I don't know if this is what it's requesting). When I proceed, nothing happens.
    The message that Crate shows is this (sorry I don't know how to change the language):
    Click image for larger version. 

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    Any help?

    Also, another strange thing is happening: now th e keyboard is fully charged, but the battery indicator is still blinking (the + sign is still blinking). Is this normal?

    Thank you for the help.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
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    You must connect both the dongle and the keyboard via USB before a firmware update will proceed.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array darkcg PC Specs
    darkcg PC Specs
    MotherboardAsus ROG Maximus Z690 Hero
    ProcessorIntel Core i9 12900K
    Memory (part number)64GB (4x16GB) Corsair Dominator Platinum DDR5 5.200Mhz (SKU: CMT32GX5M2B5200C38))
    Graphics Card #1Zotac Geforce GTX 1070 Amp! Edition
    MonitorAsus ROG Swift PG32UQ
    Storage #12 x Samsung 980 PRO NVMe M.2 SSD 2TB PCI Express Gen.4 (4TB Total)
    Storage #2Samsung 840 EVO mSATA SSD 250GB
    CPU CoolerCorsair iCUE H150i Elite LCD
    CaseCorsair Crystal 570X RGB
    Power SupplyCorsair HX1000
    Keyboard Asus ROG Falchion
    Mouse Logitech G502 Lightspeed
    Headset Sennheiser RS-170
    OS Microsoft Windows 11 Pro, Fedora 36 Workstation, Rocky Linux 9.0

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    Quote Originally Posted by xeromist View Post
    You must connect both the dongle and the keyboard via USB before a firmware update will proceed.
    Thank you very much for your answer, really appreciated. Inserting the dongle in one of my USB ports did the trick, the firmware started updating.
    But if I re-check the available updates, the firmware update is still there. It's like the keyboard doesn't update to the recent version.

    Any idea?

  4. #4
    New ROGer Array
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    Anyone know the benefit/fix of this update? Any issues after the update?

  5. #5
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
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    Hi Goblue,

    Welcome to the ROG forum.

    I'm not sure what the update addresses but I'm not having any issues.

    Click the pic to make it bigger
    Click image for larger version. 

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  6. #6
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    Quote Originally Posted by Nate152 View Post
    Hi Goblue,

    Welcome to the ROG forum.

    I'm not sure what the update addresses but I'm not having any issues.

    Click the pic to make it bigger
    Click image for larger version. 

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    Hi Nate,

    Thank you for the info. Â*

  7. #7
    New ROGer Array
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    Hi!
    What is your current keyboard version? (device > rogue falchion > firmware)

  8. #8
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    Falchion fails firmware update, Aura does not work: a total mess :'(

    Hi everyone!

    I'm experiencing several problems with my new keyboard and the worst one is that Armoury Crate can't update the firmware.
    Asus support said me to return the keyboard to the seller, but I have the feeling this is a common problem and that a replacement won't solve it.

    I know there is another thread about this, but the trick suggested in that one doesn't work for me (usb cable + dongle connected at the same time to the laptop).

    My firmware version is 31.61.13 and the new one should be 32.11.16. Is there any way to install it manually?

    About Aura, I have two keys whose leds are not working. I manually changed the layout from US to EU but this did not solve anything. By the way, I will face this problem after I managed to update the firmware, but in the meanwhile: is there someone like me?

    Thanks everyone guys

  9. #9
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40B)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
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    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
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    Hi Nynive,

    What happens when you try to update your ROG Falchion, do you get any error messages?

    Here is a screenshot of the update center in Armoury Crate.

    Click the pic to make it bigger.
    Click image for larger version. 

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  10. #10
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    I somehow managed to update everything
    Click image for larger version. 

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    The problem of the two keys not working with Aura sync still remains though
    Click image for larger version. 

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    Shall I open a new thread about this in the correct section?

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