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  1. #1
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    Unhappy ROG Claymore II

    Hello guys. I just got ROG Claymore II keyboard [RX blue], and it's AWESOME! But i can't seem to update firmware. I will put the message i get from ARMORY II V5 in attachments. I'm doing what it asks, but it's always the same message. I don't intend to use this keyboard in wireless mode, only over usb (Type-c to Type-c, since my motherboard have a Type-c port). Thanks for any help! <3
    Miniatura de Adjuntos Miniatura de Adjuntos claymore II.jpg  


  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
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    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
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    MonitorHP ZR30w
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    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
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    Hi 420.69.1337

    Welcome to the ROG forum.

    This worked for the ROG Chakram wireless mouse, maybe it will work for your wireless keyboard too.

    Connect the dongle to a usb port and the ROG Claymore II to another usb port and try updating.

    Does this let you perform the update?

  3. #3
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    Quote Originally Posted by 420.69.1337 View Post
    Hello guys. I just got ROG Claymore II keyboard [RX blue], and it's AWESOME! But i can't seem to update firmware. I will put the message i get from ARMORY II V5 in attachments. I'm doing what it asks, but it's always the same message. I don't intend to use this keyboard in wireless mode, only over usb (Type-c to Type-c, since my motherboard have a Type-c port). Thanks for any help! <3
    Hi, i did that minutes after making a post, and it worked. Thanks for the reply tho!

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
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    OS Windows 11 Home
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    You're welcome !

    Good to see you're updated.

    How are you liking your ROG Claymore II and Armoury Crate?

  5. #5
    New ROGer Array matkocore PC Specs
    matkocore PC Specs
    MotherboardASUS ROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 5900X
    Memory (part number)G.Skill F4-3600C16-1 64 GB
    Graphics Card #1ASUS ROG STRIX RTX 3090 GAMING OC 24G
    MonitorASUS ROG PG279QM
    Storage #1WD Black 4 TB
    Storage #2Samsung SSD 970 EVO Plus 2TB
    CPU CoolerASUS ROG Ryujin II
    CaseASUS ROG Strix Helios
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    Keyboard ASUS ROG Claymore II
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    OS WIin 11 PRO x64

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    Quote Originally Posted by 420.69.1337 View Post
    Hello guys. I just got ROG Claymore II keyboard [RX blue], and it's AWESOME! But i can't seem to update firmware. I will put the message i get from ARMORY II V5 in attachments. I'm doing what it asks, but it's always the same message. I don't intend to use this keyboard in wireless mode, only over usb (Type-c to Type-c, since my motherboard have a Type-c port). Thanks for any help! <3

    Hello,

    I got exactly the same issue but nothing works for me to fix this.

    I tried several combinations witgh usb in and dongle in, button on and off. Nothings seems to work and I got the pop up message mentioned.

    Any ideas?

    Thanks a lot.

  6. #6
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
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    Hi matkocore,

    Welcome to the ROG forum.

    If you are connecting the dongle to a usb port on your pc and connecting the ROG Claymore II to your pc with the cable (preferably two motherboard usb ports), you are doing it correctly.

    If it's still not updating, you could try reinstalling Armoury Crate. Use the Armoury Crate uninstall tool from the ASUS Support Center, then reinstall it again.

    Select your OS then click "See All Downloads."

    https://www.asus.com/us/supportonly/...Desk_Download/

    You can let the cable and dongle connected with the switch on during reinstallation.

  7. #7
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
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    ��mmmm
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  8. #8
    New ROGer Array matkocore PC Specs
    matkocore PC Specs
    MotherboardASUS ROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 5900X
    Memory (part number)G.Skill F4-3600C16-1 64 GB
    Graphics Card #1ASUS ROG STRIX RTX 3090 GAMING OC 24G
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    Storage #2Samsung SSD 970 EVO Plus 2TB
    CPU CoolerASUS ROG Ryujin II
    CaseASUS ROG Strix Helios
    Power SupplyASUS ROG Thor 1200P
    Keyboard ASUS ROG Claymore II
    Mouse ASUS ROG Gladius II Origin
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    OS WIin 11 PRO x64

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    Hello Nate,

    Thanks for the reply.

    Yes i tried updating with both the keyboard connected to USB port and with the dongle connected as well.
    Also tried to reinstall AC software as well.

    Its just the same pop up message.

    Its weird, FW update on other HW and peripherals was without any problem.

    Thanks!

  9. #9
    New ROGer Array matkocore PC Specs
    matkocore PC Specs
    MotherboardASUS ROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 5900X
    Memory (part number)G.Skill F4-3600C16-1 64 GB
    Graphics Card #1ASUS ROG STRIX RTX 3090 GAMING OC 24G
    MonitorASUS ROG PG279QM
    Storage #1WD Black 4 TB
    Storage #2Samsung SSD 970 EVO Plus 2TB
    CPU CoolerASUS ROG Ryujin II
    CaseASUS ROG Strix Helios
    Power SupplyASUS ROG Thor 1200P
    Keyboard ASUS ROG Claymore II
    Mouse ASUS ROG Gladius II Origin
    Headset/Speakers SoundBlaster Katana
    OS WIin 11 PRO x64

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    Hi guys,

    So i managed to fix it, but it is unclear what helped.

    I did clean uninstall/install again.

    Then i went to the update center click on update and had the same issue.
    Then i hit update again and right after clicked on check for updates and during the loading checked several pop ups appeared reagrding the fw update.
    After the checked was finished the update loading bar was in progress and finally the fw keyboard update was done.

    Really bizarre issue.

    Thanks for tthe replies and have a nice day!

  10. #10
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
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    You're welcome,

    Thank you for reporting and good to hear you're updated.

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