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  1. #31
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    same problem
    Miniatura de Adjuntos Miniatura de Adjuntos asus2.jpg  

    asus1.jpg  


  2. #32
    New ROGer Array drbtt PC Specs
    drbtt PC Specs
    MotherboardASUS ROG STRIX B660-A GAMING WIFI D4
    ProcessorIntel i5 12600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200 32GB 4x8GB CL16
    Graphics Card #1Asus ROG Strix GeForce RTX 3070 OC Edition 8GB GDDR6
    MonitorLG 27GL850-B 27" Nano IPS QuadHD 144Hz
    Storage #1Samsung SM951 M.2 256GB
    Storage #2Samsung SSD 980 PRO 1TB
    CPU CoolerEnermax Aquafusion RGB 240
    CaseNfortec Vega
    Power SupplyCorsair RM650 650W 80 Plus Gold Modular
    Keyboard Asus Rog Claymore II
    Mouse Asus Rog Chakram
    Headset Steelseries Arctis 7+
    Mouse Pad Asus Rog Sheath BLK LTD
    OS Windows 10 Pro

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    Quote Originally Posted by fallofahero View Post
    same problem
    hi fallofahero,
    i got the same error in the last firmware update but managed to get it work.

    1. If you are using the keyboard in 80% mode, connect the numpad.
    2. Keep your dongle connected in the back panel
    3. Connect the keyboard via usb (you can also repeat this process by using another usb port in the motherboard)
    4. Turn off your keyboard while connected via usb
    5. Restart pc, open armoury crate and try again

    This is what i did and finnally got updated, hope it helps

  3. #33
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    Quote Originally Posted by drbtt View Post
    hi fallofahero,
    i got the same error in the last firmware update but managed to get it work.

    1. If you are using the keyboard in 80% mode, connect the numpad.
    2. Keep your dongle connected in the back panel
    3. Connect the keyboard via usb (you can also repeat this process by using another usb port in the motherboard)
    4. Turn off your keyboard while connected via usb
    5. Restart pc, open armoury crate and try again

    This is what i did and finnally got updated, hope it helps


    thx for help

    i try your list but doesnt work

    then i try usb cable + dongel doesnt work
    then unplug cable i try only dongle doesnt work
    then unplug dongle i try only usb cable its work wtf

    why do we have to try a lot of things every time plese fix armoury crate

  4. #34
    New ROGer Array drbtt PC Specs
    drbtt PC Specs
    MotherboardASUS ROG STRIX B660-A GAMING WIFI D4
    ProcessorIntel i5 12600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200 32GB 4x8GB CL16
    Graphics Card #1Asus ROG Strix GeForce RTX 3070 OC Edition 8GB GDDR6
    MonitorLG 27GL850-B 27" Nano IPS QuadHD 144Hz
    Storage #1Samsung SM951 M.2 256GB
    Storage #2Samsung SSD 980 PRO 1TB
    CPU CoolerEnermax Aquafusion RGB 240
    CaseNfortec Vega
    Power SupplyCorsair RM650 650W 80 Plus Gold Modular
    Keyboard Asus Rog Claymore II
    Mouse Asus Rog Chakram
    Headset Steelseries Arctis 7+
    Mouse Pad Asus Rog Sheath BLK LTD
    OS Windows 10 Pro

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    Quote Originally Posted by fallofahero View Post
    thx for help

    i try your list but doesnt work

    then i try usb cable + dongel doesnt work
    then unplug cable i try only dongle doesnt work
    then unplug dongle i try only usb cable its work wtf

    why do we have to try a lot of things every time plese fix armoury crate
    i completly agree, asus hardware is awesome but software can be a nightmare sometimes.

    1.Additionally, i remember playing with the passtrough mode (FN+F12), give a try with this setting on and off.
    2.Another step could be trying with keyboard on (while usb is connected)
    3.Also, i had some issues in the past when AuraSync is enabled (this applies to my rog chakram), so i'd suggest disabling the keyboard from AuraSync by setting Static or whatever, but unsynced from Aura.

    So, following the previous steps i'd try it again the same process but playing with the passtrough mode on/off and keyboard on/off and keeping AuraSync unsynced while you try.

    If none of this work, im out of ideas

  5. #35
    New ROGer Array HanzoX7 PC Specs
    HanzoX7 PC Specs
    MotherboardAsus Strix B550-I GAMING
    ProcessorAMD Ryzen 7 5800X
    Memory (part number)G.Skill Trident Z RGB 16GB DDR4 3600
    Graphics Card #1Asus KO GeForce RTX™ 3070 V2
    MonitorAsus ROG Strix XG27AQ
    Storage #1Western Digital SN850 1TB
    Storage #2Western Digital SN850 2TB
    CPU CoolerSilverStone PF240-ARGB Permafrost
    CaseLian-Li PC05SX
    Power SupplySilverStone SST-SX700-LPT
    Keyboard Asus ROG Claymore II
    Mouse Asus ROG Pugio II
    Headset Asus ROG Delta
    Mouse Pad Razer Sphex V2
    OS Windows 11
    Network RouterAsus RT-AC68U

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    I ran into this the other day and honestly forgot what I did to get it going. I think I plugged both the USB cable and the dongle to the PC and it took normally after that. I'm not using passthrough, so that's always off. Other than that, I'm not sure. The wording on that message is quite difficult to decipher.

  6. #36
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    Quote Originally Posted by Nate152 View Post
    Hi 420.69.1337

    Welcome to the ROG forum.

    This worked for the ROG Chakram wireless mouse, maybe it will work for your wireless keyboard too.

    Connect the dongle to a usb port and the ROG Claymore II to another usb port and try updating.

    Does this let you perform the update?

    This worked for me with my new Claymore II. And had to do the same for my Spatha X. But then I don't get why on screen instructions keep stating the wireless connection should be ok as well.

  7. #37
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40B)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
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    Hello solariandrea,

    What message do you get about the wireless connection and what device?

    Take a screen shot and post it.

    Thank you

  8. #38
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    I guess you misunderstood me. I was able to update the firmware on both my Claymore II and Spatha X. But only after having connected both the dongles and the device themselves with a cable as suggested in this thread. Otherwise I kept getting the very same message of this topic's first post.

    What I was complaining about is that it's fine once you know it, but why does the popup state that a wireless connection should be ok as well for firmware updating, if then it doesn't work that way? It should be changed, not every user is following forums.

  9. #39
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40B)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
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    Good to hear you're updated.

    I see what you're saying, the pop up says to use either the wireless dongle or the usb cable to perform the update, not both.

  10. #40
    New ROGer Array Tekamine PC Specs
    Tekamine PC Specs
    Laptop (Model)Dell Inspiron 7400 (i7 11th/16gb ddr4 3600/14,5'' IPS 350nits/1.1kg/Aluminum case
    MotherboardAsus Formula Maximus XII Foruma/Bios 2403
    ProcessorIntel i9 10900KF@5.2Ghz All cores 1.32v
    Memory (part number)Gskill Trident Royale DDR4 4200CL16 1.48v
    Graphics Card #1EVGA RTX 3080Ti FTW3 ultra (+120core/+900 Mem)
    Graphics Card #2AMD RX 6700XT Sapphire Nitro + (wife rig ^^)
    Graphics Card #3Zotac GTX 1080Ti AMP Extreme
    Sound CardAsus essence STXII + Sennheiser GSX1200 Pro
    MonitorAsus ROG Strix 27" XG27AQM (QHD/0.5ms/270hz/G-sync)
    Storage #1Crucial P5 Nvme 1TB
    Storage #2Samsung 970 Evo+ nvme 500GB
    CPU CoolerNZXT Kraken X73
    CaseBequiet Dark Base Pro 900
    Power SupplySeasonic Prime Titanium TX94+ 1000W
    Keyboard Asus ROG Claymore II
    Mouse Glorious Model O- wireless/Finalmouse Starlight 12 (TBD)
    Headset Sennheiser g4me One/Sennheiser HD650
    Mouse Pad Asus ROG Sheath
    Headset/Speakers Q acoustics 3020i + Marantz CR-611
    OS Win 11 pro
    Accessory #1 Asus ROG PG279Q
    Accessory #2 Streamdeck Elgato + Logitech C922 + Elgato HD60 Pro + Asus Claymore I
    Accessory #3 Streaming rig : i9 10870k/Msi MPG gaming Edge/16Gb Kingston hyper X fury 3200C15/EVGA GTX 980 FTW3

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    New firmware update and ghost writing ("g" letter) randomly every 5 mns.
    I updated this morning my claymore II through Armoury crate and I have this new bug since then, the letter "g" is spammed even without writing on my keyboard, this is really annoying either when I work, I have to delete them (those "g" spammed by 5 or 6 in a row are appearing every 3/4 mns), or when I play, everything is alright until the g button (grenade preset key for instance) is spammed ...

    Firmware version : 30.12.03
    Numpad : 2.00.01.

    I had that bug even when I was writing that post. Please release a new update/firmware correcting this bug!

    Thank you !

    Edit : Seems the bug disappeared when I desynced Asus Aura from my keyboard (static light instead). I will keep this post updated until there is a patch correcting it.
    Last edited by Tekamine; 03-31-2022 at 02:37 PM.

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