Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 21
  1. #1
    ROG Member Array drbtt PC Specs
    drbtt PC Specs
    MotherboardASUS ROG STRIX B660-A GAMING WIFI D4
    ProcessorIntel i5 12600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200 32GB 4x8GB CL16
    Graphics Card #1Asus ROG Strix GeForce RTX 3070 OC Edition 8GB GDDR6
    MonitorLG 27GL850-B 27" Nano IPS QuadHD 144Hz
    Storage #1Samsung SM951 M.2 256GB
    Storage #2Samsung SSD 980 PRO 1TB
    CPU CoolerEnermax Aquafusion RGB 240
    CaseNfortec Vega
    Power SupplyCorsair RM650 650W 80 Plus Gold Modular
    Keyboard Asus Rog Claymore II
    Mouse Asus Rog Chakram
    Headset Steelseries Arctis 7+
    Mouse Pad Asus Rog Sheath BLK LTD
    OS Windows 10 Pro

    Join Date
    Jan 2022
    Reputation
    40
    Posts
    12

    Question Asus Rog Claymore II battery charge and discharge issue (Solved)

    Hi!

    I'm having some battery issues that after the lastest firmware, before the update it was working fine. i'll explain:

    - im using usbc to usba (3.2) from the back io (asus rog b450-e)
    - keyboard firmware: 20.12.01 / 1.00.14 / 1.00.12

    When charging it stops incrementing percetage in armoury crate, says "charging" but it keeps randomly stuck at any % until i replug it againg. Same with the keyboard battery level indicator. I tried to drain the battery till 1%, then charging and got stuck at 11% and 90% until i replug the cable.

    Once is fully charged it quickly discharges in a few minutes to 90%, it gets stuck a few hours at this point, then drop quickly to 86%. if i recharge again from this point it does quickly but once i unplug the cable, again drops quickly to 90% and 86%. From 86% to 16% seems to be just fine, but at 16% it gets stuck again for a period and then starts dropping normally again.

    I did this process 3 times and seems to do the same every time.

    i'd like to know is someone is having a similar issue after the lastest firmware or is a faulty battery before make a RMA, but as i metion before, it appeared since the lastest firmware.

    Thanks!

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
    Join Date
    Feb 2013
    Reputation
    400
    Posts
    17,680

    Hi drbtt,

    Welcome to the ROG forum.

    I'm using the ROG Falchion NX, with the latest update I haven't noticed anything odd with the charging level.

    Maybe someone with an ROG Claymore II will chime in to help confirm.

    Click image for larger version. 

Name:	charge.png 
Views:	2 
Size:	315.6 KB 
ID:	91888

  3. #3
    New ROGer Array
    Join Date
    Dec 2021
    Reputation
    10
    Posts
    2

    I have almost the same issue with charging ROG Claymore 2 battery. But for me it won't charge past 71%. Keyboard charge level always stucks at this points and it doesn't matter if I unplug and plug back charging cable, charge level in Armoury Crate always shows 71%. Led indicator at the keyboard shows 3 stripes. The issue appeared after the last firmware update.

  4. #4
    ROG Member Array drbtt PC Specs
    drbtt PC Specs
    MotherboardASUS ROG STRIX B660-A GAMING WIFI D4
    ProcessorIntel i5 12600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200 32GB 4x8GB CL16
    Graphics Card #1Asus ROG Strix GeForce RTX 3070 OC Edition 8GB GDDR6
    MonitorLG 27GL850-B 27" Nano IPS QuadHD 144Hz
    Storage #1Samsung SM951 M.2 256GB
    Storage #2Samsung SSD 980 PRO 1TB
    CPU CoolerEnermax Aquafusion RGB 240
    CaseNfortec Vega
    Power SupplyCorsair RM650 650W 80 Plus Gold Modular
    Keyboard Asus Rog Claymore II
    Mouse Asus Rog Chakram
    Headset Steelseries Arctis 7+
    Mouse Pad Asus Rog Sheath BLK LTD
    OS Windows 10 Pro

    Join Date
    Jan 2022
    Reputation
    40
    Posts
    12

    Quote Originally Posted by Holair View Post
    I have almost the same issue with charging ROG Claymore 2 battery. But for me it won't charge past 71%. Keyboard charge level always stucks at this points and it doesn't matter if I unplug and plug back charging cable, charge level in Armoury Crate always shows 71%. Led indicator at the keyboard shows 3 stripes. The issue appeared after the last firmware update.
    Thanks Holair for your confirmation, lets see if Asus can take a look and solve this issue.

    Also, It would be nice if someone else can confirm.

  5. #5
    New ROGer Array
    Join Date
    Dec 2021
    Reputation
    10
    Posts
    2

    Sorry for the desinformation earlier, I've tried today to unpug and plug back charging cable and my keyboard charged up to 100%. So now I can confirm that my issue is the same like topic starter written. My stuck points are 71% and 75%.

  6. #6
    ROG Member Array drbtt PC Specs
    drbtt PC Specs
    MotherboardASUS ROG STRIX B660-A GAMING WIFI D4
    ProcessorIntel i5 12600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200 32GB 4x8GB CL16
    Graphics Card #1Asus ROG Strix GeForce RTX 3070 OC Edition 8GB GDDR6
    MonitorLG 27GL850-B 27" Nano IPS QuadHD 144Hz
    Storage #1Samsung SM951 M.2 256GB
    Storage #2Samsung SSD 980 PRO 1TB
    CPU CoolerEnermax Aquafusion RGB 240
    CaseNfortec Vega
    Power SupplyCorsair RM650 650W 80 Plus Gold Modular
    Keyboard Asus Rog Claymore II
    Mouse Asus Rog Chakram
    Headset Steelseries Arctis 7+
    Mouse Pad Asus Rog Sheath BLK LTD
    OS Windows 10 Pro

    Join Date
    Jan 2022
    Reputation
    40
    Posts
    12

    Hi! new updates about the issue:

    Actually seems to work as expected again but i also made some changes:
    1. I formatted my pc due to new motherboard and cpu.
    2. removed the numpad because i dont really use it.

    After those changes, now i'll keep checking if the issue is present when numpad is connected or it was an armoury crate issue as i formatted my pc.

    off thread: Another issue from the numpad: is not recognized properly by aura creator. Only works fine in 80% mode, otherwise not all keys are lighted up when using aura creator (armoury crate it's ok)

  7. #7
    New ROGer Array
    Join Date
    Nov 2021
    Reputation
    10
    Posts
    1

    Same issue with Claymore II stuck at 70%

    I got the same issue, I tried multiple cables, chargers, latest version updated firmware, always stuck to 70%

    Click image for larger version. 

Name:	Screenshot 2022-02-24 232928.jpg 
Views:	1 
Size:	114.8 KB 
ID:	92284

  8. #8
    ROG Junior Member Array
    Join Date
    Dec 2012
    Reputation
    10
    Posts
    1

    I have the same problem, mine stuck to 69% after which it stays that way. I also tried different cables, chargers etc. It's the second keyboard I have, the first one did the same and I sent it back. I don't know what to do with this, it's clearly a software issue. Everything was fine until the last update.

    P.S. 10.03.2022 - after the latest update, everything seems to be fine. (Device kit 2.1.3.0, HAL 1.1.79.0)
    Last edited by laucribella; 03-11-2022 at 12:09 PM.

  9. #9
    ROG Member Array
    Join Date
    Mar 2022
    Reputation
    10
    Posts
    5

    Was there an update on 10. March? Haven't seen any so far. Just updates in Armoury Crate modules.
    Have similar issues with my new Claymore Ii, I'm on 20.32.02 firmware.
    Last edited by solariandrea; 03-11-2022 at 11:48 AM.

  10. #10
    New ROGer Array
    Join Date
    Dec 2021
    Reputation
    10
    Posts
    1

    Unhappy

    Mine one too stuck at 70%, tried different power source e.g. power bank, power supply, USB A / USB C
    I sent my one to the repair centre but somehow they tested they were able to charge it to 100%
    The only way works for me is to keep plug/unplug and connect to my PC directly, it has a very low chance can charge up to 100%
    Pretty disappointed to see I'm not the only one, that means it could be firmware or battery issues within the same lot of parts

Page 1 of 3 1 2 3 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •