Hello
Update Windows and drivers
Check Windows Update, learn more about How to execute Windows Update.
2. Enable and reinstall driver in Device Manager
2-1. Type and search [Device Manager] in the Windows search bar①, then click on [Open]②.
If the [Enable device] option does not display that is meaning the drive is enabled already, please continue to click update driver
(Please ignore step5)
Now ,optical device drive only support online updating by windows update , Thank you.