Results 1 to 5 of 5
  1. #1
    ROG Member Array
    Join Date
    Jan 2014
    Reputation
    10
    Posts
    14

    Maximus Extreme XI ME FW 0.0.0.0

    Ive been having this issue for awhile, Just started digging recently because of the windows 11 changes.

    I DONT have a tpm/ptt option in my pch-fw section in the bios, and i think it might be related to the ME FW showing 0.0.0.0

    is this likely why the tpm settings arnt showing?


    Ive only ever used the first bios, and never tried bios switching, but would switching to the second bios solve this issue potentially?

    or is there anything I can do to fix this ME FW 0.0.0.0 on the current bios? I am about 6 months out of warranty sadly, so an RMA isnt possible without cost to me.

    any help is appreciated.

    i was previously on bios 1802 for the last 2 or so years. but updated to 2004 tonight hoping to fix the TPM issue before i seen the ME FW 0.0.0.0 issues.

    i updated everything else i possibly could recently/tonight, the only thing i cant install is the chipset drivers/intel ME. also on the most up to date stable windows 10 build. OS build: 19043.1526 21h1

    trying to install chipset drivers/ME engine gives platform not supported, and errors 20 and 620.

    Error 20: Cannot locate ME device.

    Error 620: Unknown hardware platform.

    intel 9900k
    maximus extreme xi
    1080ti ftw3
    and 64gb of corsair dominator RAM
    all watercooled, incase you need specs.

    if you need any more info please ask, ill update with what i can.
    Last edited by Peregrinus; 02-19-2022 at 03:12 AM.

  2. #2
    ROG Member Array
    Join Date
    Jan 2014
    Reputation
    10
    Posts
    14

    i read posts saying only way to fix ME FW 0.0.0.0

    is to buy a new bios chip? I found one on ebay for $15, but I assume this needs soldering?
    reprogram it yourself ( is this something you can DIY or is it very involved )
    Or RMA


    but I think that was mentioned for boards without a second bios chip?
    Last edited by Peregrinus; 02-19-2022 at 03:22 AM.

  3. #3
    ROG Guru: Orange Belt Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme (Z390)
    ProcessorIntel Core i9 9900K
    Memory (part number)Corsair CMW128GX4M4E3200C16 - 128GB (4x32)
    Graphics Card #1NVIDIA - GeForce RTX 3080 Ti Founders Edition
    Sound CardOnboard TOSLINK to powered speakers
    MonitorMSI Creator PS321URV (32 in 4k HDR600)
    Storage #1Samsung 980 Pro M.2 PCIe SSD 1TB
    Storage #2Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerASUS ROG Strix LC II 360 AIO (3x LIAN LI UNI FAN SL INFINITY 120)
    CaseLian Li PC-011 Dynamic XL Black (ROG Certified)
    Power SupplySeasonic - PRIME TX-1000 (80+ Titanium) - New version that doesn't trip from transient spikes
    Keyboard RAZER HUNTSMAN ELITE - LINEAR OPTICAL SWITCH (Red) w/ PBT Keycaps
    Mouse Razer Basilisk Ultimate with Charging Dock
    Headset Bowers and Wilkins P9 Signature
    Mouse Pad LOFTMAT (16x13 inch) Cushioned Gaming Mat - "The Gaming Slim"
    Headset/Speakers Vanatoo Transparent One Encore with Rel HT/1003 Subwoofer
    OS Windows 11 Pro for Workstations 64-bit
    Network RouterRAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band Wi-Fi 6E Router
    Accessory #1 Microsoft Xbox Elite Wireless Controller Series 2
    Accessory #2 2x Logitech BRIO ULTRA HD PRO WEBCAM
    Accessory #3 10 LIAN LI UNI FAN SL INFINITY 120 (Includes AIO fans)
    Jesseinsf's Avatar
    Join Date
    Mar 2019
    Reputation
    72
    Posts
    419

    Have you tried to install ME firmware from this Asus forum?
    https://rog.asus.com/forum/showthrea...360-H370-Z390)
    Last edited by Jesseinsf; 04-11-2022 at 05:57 PM.

  4. #4
    ROG Member Array
    Join Date
    Jan 2014
    Reputation
    10
    Posts
    14

    Quote Originally Posted by Jesseinsf View Post
    Have you tried to install ME firmware from this Asus forum?
    https://rog.asus.com/forum/showthrea...360-H370-Z390)
    yeah, it gives all the same errors, I was hoping someone here would give me ideas before i actively tried anything else.

    this was in my OP:
    trying to install chipset drivers/ME engine gives platform not supported, and errors 20 and 620.

    Error 20: Cannot locate ME device.

    Error 620: Unknown hardware platform.

    that same error pops up no matter what ME update or install file I've tried sadly.

  5. #5
    ROG Guru: Orange Belt Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme (Z390)
    ProcessorIntel Core i9 9900K
    Memory (part number)Corsair CMW128GX4M4E3200C16 - 128GB (4x32)
    Graphics Card #1NVIDIA - GeForce RTX 3080 Ti Founders Edition
    Sound CardOnboard TOSLINK to powered speakers
    MonitorMSI Creator PS321URV (32 in 4k HDR600)
    Storage #1Samsung 980 Pro M.2 PCIe SSD 1TB
    Storage #2Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerASUS ROG Strix LC II 360 AIO (3x LIAN LI UNI FAN SL INFINITY 120)
    CaseLian Li PC-011 Dynamic XL Black (ROG Certified)
    Power SupplySeasonic - PRIME TX-1000 (80+ Titanium) - New version that doesn't trip from transient spikes
    Keyboard RAZER HUNTSMAN ELITE - LINEAR OPTICAL SWITCH (Red) w/ PBT Keycaps
    Mouse Razer Basilisk Ultimate with Charging Dock
    Headset Bowers and Wilkins P9 Signature
    Mouse Pad LOFTMAT (16x13 inch) Cushioned Gaming Mat - "The Gaming Slim"
    Headset/Speakers Vanatoo Transparent One Encore with Rel HT/1003 Subwoofer
    OS Windows 11 Pro for Workstations 64-bit
    Network RouterRAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band Wi-Fi 6E Router
    Accessory #1 Microsoft Xbox Elite Wireless Controller Series 2
    Accessory #2 2x Logitech BRIO ULTRA HD PRO WEBCAM
    Accessory #3 10 LIAN LI UNI FAN SL INFINITY 120 (Includes AIO fans)
    Jesseinsf's Avatar
    Join Date
    Mar 2019
    Reputation
    72
    Posts
    419

    Quote Originally Posted by Peregrinus View Post
    yeah, it gives all the same errors, I was hoping someone here would give me ideas before i actively tried anything else.

    this was in my OP:
    trying to install chipset drivers/ME engine gives platform not supported, and errors 20 and 620.

    Error 20: Cannot locate ME device.

    Error 620: Unknown hardware platform.

    that same error pops up no matter what ME update or install file I've tried sadly.
    Have you tried the following: Pulling the motherboard battery and pulling the plug (disconnect the PSU from the wall outlet), waiting 10 to 15 minutes for the board capacitors to drain their residual voltage which in turn should clear the Intel ME volatile memory. Then try to install the latest BIOS which includes the latest ME firmware.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •