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  1. #1
    ROG Guru: Yellow Belt Array kaptanedi PC Specs
    kaptanedi PC Specs
    Motherboardmaximus viii formula
    Processor6700k
    Memory (part number)16gb
    Graphics Card #1gtx980 kingpin
    Storage #1samsun 950 pro
    Storage #2corsair force 3 120gb
    CPU Coolerek xtx360+xtx240 64mm
    Casecorsair c70
    Power Supplycorsair ax860i
    Keyboard logitech g710+
    Mouse logitech g502
    OS win 10 64bit

    Join Date
    Jul 2013
    Reputation
    20
    Posts
    161

    R6EE livedash screen burn

    I think there is a screen burn. other icons appear behind the pictures. I need a new unit, where can I get it? and I need a new back cover rgb. please helpClick image for larger version. 

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  2. #2
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    51
    Posts
    1,338

    Hi kaptanedi,
    Please send the motherboard with livedash to our RMA for further examination.
    Please visit our official website for contact info of our local service center.
    Thank you.

  3. #3
    ROG Guru: Yellow Belt Array kaptanedi PC Specs
    kaptanedi PC Specs
    Motherboardmaximus viii formula
    Processor6700k
    Memory (part number)16gb
    Graphics Card #1gtx980 kingpin
    Storage #1samsun 950 pro
    Storage #2corsair force 3 120gb
    CPU Coolerek xtx360+xtx240 64mm
    Casecorsair c70
    Power Supplycorsair ax860i
    Keyboard logitech g710+
    Mouse logitech g502
    OS win 10 64bit

    Join Date
    Jul 2013
    Reputation
    20
    Posts
    161

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi kaptanedi,
    Please send the motherboard with livedash to our RMA for further examination.
    Please visit our official website for contact info of our local service center.
    Thank you.
    Hello, I bought the product from the local store in Germany, I live in Turkey. I don't know where to apply. Should I send my motherboard or just the screen? The process can take a very long time..

  4. #4
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    51
    Posts
    1,338

    Hi kaptanedi,
    I'm afraid the motherboard products would be local warranty.
    May I have the serial number via pm to check the warranty territory?
    Thank you.

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