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  1. #1
    ROG Member Array ruzzelaghero PC Specs
    ruzzelaghero PC Specs
    Laptop (Model)G733QM-HG043TS
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    Monitor17.3" FHD IPS 300HZ
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    Storage #2M.2 NVMe PCIe 256GB 512GB SSD
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    Power Supplyř6.0, 240W AC Adapter, Output: 20V DC, 12A, 240W, Input: 100~240C AC 50/60Hz universal
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    Exclamation Bnew rog flare issues today (03-02-22)

    Hi,*

    A moment ago, i just unboxed my bnew rog flare keyboard.
    *I observed some issue with the keyboard.

    1. The home button and number7 is always red while other pads are running in sync with my laptop, headset, and mouse.
    2. *While pressing the led button for several consecutive times (1-5) some leds of keyboard becomes off.*
    3. I tried to do “repeat acceleration” and “color customization” *but i didn’t see any effect when pressing it.

    Questions:
    1. I haven’t updated the firmware as I might *encounter the issues in this keyboard.*
    Is the issue in this keyboard already fixed?
    2. Why is the i amd having issues with my no.1 and no.2 issue? Is this becuase i haven’t updated the firmware? I am expecting this shouldn’t be an issue since i haven’t done anything in the keyboard. I just plugged it in my laptop.
    3. Why is it my no.3 issue has no visible effect when pressing it? I just followed what is written in the manual?
    May i know the effect of “repeat acceleration” and “color customization”?

    Thanks!

    I look forward to any replies especially from ROG admins.*

    Attached are the captures of the keyboard issues.*
    Miniatura de Adjuntos Miniatura de Adjuntos 4F4D7C0B-5612-4B8F-A20A-E36D8B8F9C9C.jpg  

    B991DD5D-B3A2-43A8-9863-0BED4322F655.jpg  

    6A1D3349-76B5-47B5-AC0D-7D447956626B.jpg  


  2. #2
    ROG Member Array ruzzelaghero PC Specs
    ruzzelaghero PC Specs
    Laptop (Model)G733QM-HG043TS
    MotherboardROG
    ProcessorAMD RYZEN 9 5900HX
    Memory (part number)16GB (8GBX2) RAM
    Graphics Card #1RTX3060 6GB
    Sound Card2x 4W speaker with Smart Amp Technology 2x 2W tweeter
    Monitor17.3" FHD IPS 300HZ
    Storage #11TB PCIe SSD
    Storage #2M.2 NVMe PCIe 256GB 512GB SSD
    CaseROG
    Power Supplyř6.0, 240W AC Adapter, Output: 20V DC, 12A, 240W, Input: 100~240C AC 50/60Hz universal
    Keyboard Optical Mech Keyboard Per-Key RGB
    Mouse ROG Chakram Core
    Headset ROG Delta Headset
    OS W10 + H&S OFFICE
    ruzzelaghero's Avatar
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    Quote Originally Posted by ruzzelaghero View Post
    Hi,*

    A moment ago, i just unboxed my bnew rog flare keyboard.
    *I observed some issue with the keyboard.

    1. The home button and number7 is always red while other pads are running in sync with my laptop, headset, and mouse.
    2. *While pressing the led button for several consecutive times (1-5) some leds of keyboard becomes off.*
    3. I tried to do “repeat acceleration” and “color customization” *but i didn’t see any effect when pressing it.

    Questions:
    1. I haven’t updated the firmware as I might *encounter the issues in this keyboard.*
    Is the issue in this keyboard already fixed?
    2. Why is the i amd having issues with my no.1 and no.2 issue? Is this becuase i haven’t updated the firmware? I am expecting this shouldn’t be an issue since i haven’t done anything in the keyboard. I just plugged it in my laptop.
    3. Why is it my no.3 issue has no visible effect when pressing it? I just followed what is written in the manual?
    May i know the effect of “repeat acceleration” and “color customization”?

    Thanks!

    I look forward to any replies especially from ROG admins.*

    Attached are the captures of the keyboard issues.*

    I already updates my firmware but still the issue with no1 still exist.
    How to resolve the issue with the home and no.7 button?Â*
    Miniatura de Adjuntos Miniatura de Adjuntos 27F47850-30E8-43CD-B939-21F9456FB800.jpg  


  3. #3
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
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    CPU CoolerEK Quantum Velocity2
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    Hi ruzzelaghero,

    Have you installed Armoury Crate to update the firmware?

    Does playing with the lighting control get the Home and 7 key to change other colors?

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