ROG Go 2.4 Mic Issues

[ki_maxs]

Hi everyone, I Just bought a ROG Go 2.4 Headset and currently having an issues with the boom mic. Was using it during with Microsoft Team and the other party was saying my voice sounded far/soft when I plugged in the boom mic but clearer when I took it off. Is this a factory defect or there is some settings that I need to play with?

Thanks in advance

[Nate152]

Hi ki_maxs

Welcome to the ROG forum.

Have you installed Armoury Crate and played with the settings in there?

Also in the microphone properties, make sure the level is set to 100.

[ATTACH=CONFIG]92372

[ki_maxs]

Hi ki_maxs

Welcome to the ROG forum.

Have you installed Armoury Crate and played with the settings in there?

Also in the microphone properties, make sure the level is set to 100.

[ATTACH=CONFIG]92372

The microphone properties is already set to 100

I've downloaded Armoury crate but I dont know which settings to play with

Also how to attach image in my post

[Nate152]

Under the Recording section, make sure the slider is set all the way to the right.

You can listen to your mic by clicking "Listen to This Device".

You also have:

Noise Gate
Perfect Voice
AI Noise-Cancellation

I put a wind screen on mine and have the mic close to my mouth, the closer to your mouth the louder it should be.

Here is a screenshot of Armoury Crate, click the picture to make it bigger.




To post pictures:

In the chat box click the greenish square - Insert Image
Click from computer
Click choose file
Select your picture and click open at the bottom right
Click Upload File(s)