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GPUTweak II not saving configuration or loading default settings

praqoon
Level 7
Has anyone else had issues with GPUTweak II v2.3.8.0 not saving configuration or loading default settings?

Everytime I boot my PC the GPUTweak II profile needs to be set manually. I never had issues with this happening before v2.3.8.0 but now it's constant. I've tried uninstalling/reinstalling the software but there's no change.

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My custom profile "EXIS" is the one I prefer but even the default "Gaming Mode" isn't active, or selected, each time I boot my system.

Any suggestions/ideas please?
2,551 Views
6 REPLIES 6

STARRAIN_ROG
Customer Service Agent
Hi praqoon,
Do you mean it is no response if you select your custom profile "EXIS" or "Gaming Mode"?
May I have the model name of your graphics card?
Thank you.

STARRAIN@ROG wrote:
Hi praqoon,
Do you mean it is no response if you select your custom profile "EXIS" or "Gaming Mode"?
May I have the model name of your graphics card?
Thank you.


I mean - when I log into Windows 10 and GPUTweak II starts - there is no profile active (as seen in the screenshot) and I need to select one. The model of my graphics card is an Asus RTX3070Ti (as seen in the screenshot).

[EDIT] after I select a profile it works as intended but I must select one manually each time I load Windows. Before updating to v2.3.8.0 I never had to do this and my custom profile was selected and active automatically.

STARRAIN_ROG
Customer Service Agent
Hi praqoon,
Thank you for your reply.
May I have the following information?
- the serial number of your graphics card via PM
- the VGA driver version
- the OS version and OS build
- the brand and the model name of your CPU, motherboard, ram, PSU and OS drive
* If you use our motherboard, please also share the serial number via PM and the bios version and the bios settings
*Please check the specific model name of ram such as Kingston KF453C20RBK2/16
Thank you.

STARRAIN@ROG wrote:
Hi praqoon,
Thank you for your reply.
May I have the following information?
- the serial number of your graphics card via PM
- the VGA driver version
- the OS version and OS build
- the brand and the model name of your CPU, motherboard, ram, PSU and OS drive
* If you use our motherboard, please also share the serial number via PM and the bios version and the bios settings
*Please check the specific model name of ram such as Kingston KF453C20RBK2/16
Thank you.


Here is the information you requested.

Graphics Card: ASUS GeForce RTX 3070 Ti 8GB OC TUF GAMING Ampere
VGA Driver version: 511.79
OS version/Build: Microsoft Windows 10 Professional 64-bit (Build 19044)
CPU: Intel i5 -9600k 3.7GHz
RAM: Kingston DDR4-2667 KHX2666C16/16G (64GB total)
PSU: Corsair RM850 Gold Fully Modular PSU
OS Drive: Samsung SSD 970 EVO Plus 1TB
Motherboard: TUF Z390-PRO GAMING
Motherboard BIOS Version: 3006

Thank you.

STARRAIN_ROG
Customer Service Agent
Hi praqoon,
Thank you for your information.
I'll consult our tech team more about this.

STARRAIN_ROG
Customer Service Agent
Hi praqoon,
Is the "apply settings each time GPU TWEAK II starts" option checked? If not, please check it.
If it is checked, please shutdown or restart the pc again to see if the the selected profile is active automatically.
If it would be unchecked after shutdown or restart the pc, does it occur after you switch to other profiles in GPU TWEAK II and shutdown or restart the pc immediately(about within 5 seconds)?
Thank you.
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