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Thread: ROG Chakram Sleep Issue
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03-15-2022 12:50 PM #1
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ROG Chakram Sleep Issue
Hello there,
I hope someone could help me a bit,
I'm not sure but I think since last firmware update, my rog chakrman mouse doesn't go to sleep anymore, whatever the selected time-to-sleep is, in both bluetooth and RF modes.
Is there anything I can do to reset the mouse completely or to downgrade the firmware ? I tried using armoury crate but nada
Thank you all.
Additional Information :
Firmware version : 13.11.33
Dongle version : 1.00.32
Armoury Crate Information :
Armoury Crate UWP App 5.0.11.0
ROG Live Service 1.3.12.0
AURA Service (Lighting Service) 3.05.29
Armoury Crate service 5.0.8
ASUS Aac_GmAcc HAL 1.0.4.0
ASUS Aac_NBDT HAL 2.5.8.0
ASUS Mouse HAL 1.2.0.33
AacAudioHal 1.3.40.0
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03-16-2022 01:45 AM #2
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I have the latest updates and this configuration, in case you have the same, to factory reset you have to press left click + click wheel + right click for 10 seconds, then hold down connecting the cable, but with the switch to the center, release with the cable connected and ready your mouse will be factory and update and tests
config
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03-17-2022 09:18 AM #3
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03-19-2022 02:50 AM #4
Nate152 PC Specs Motherboard ROG Strix Z690-F Gaming WiFi Processor i7-12700KF Memory (part number) Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16) Graphics Card #1 ROG Strix 3090 Ti LC OC Sound Card ROG SupremeFX Monitor HP ZR30w Storage #1 Seagate Firecuda 530 1TB CPU Cooler EK Quantum Velocity2 Case Thermaltake Tower 900 Power Supply EVGA Supernova 1600 T2 Keyboard ROG Falchion NX / Strix Flare II/Azoth Mouse ROG Chakram X/Chakram Core/Spatha X/Harpe Ace Headset ROG Delta S Animate Mouse Pad Steelseries Prism XL / ROG Scabbard II/Hone Ace OS Windows 11 Home Accessory #1 2x Swiftech Maelstrom X300 D5 V2 Accessory #2 2x Hardware Labs SR2 560 MP radiators Accessory #3 Lamptron FC-5 V3 fan controller
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Hi lahceneamine,
Try reinstalling Armoury Crate.
First, use the Armoury Crate Uninstall tool from the ASUS Support Center.
Select your OS then click "Show All" , it's the second download.
https://www.asus.com/supportonly/Arm...Desk_Download/
After using the uninstall tool, then install Armoury Crate.
Let me know how it goes, I'm using the ROG Spatha X and sleep mode is working ok.
Last edited by Nate152; 03-19-2022 at 02:55 AM.
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03-21-2022 09:46 AM #5
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03-21-2022 10:25 AM #6
Just tested and sleep mode appears to be working as expected on my Chakram. Please report the issue in the thread below and remember to read the original post - must record a log. Thanks.
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03-22-2022 07:59 AM #7
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03-23-2022 07:06 AM #8
Nate152 PC Specs Motherboard ROG Strix Z690-F Gaming WiFi Processor i7-12700KF Memory (part number) Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16) Graphics Card #1 ROG Strix 3090 Ti LC OC Sound Card ROG SupremeFX Monitor HP ZR30w Storage #1 Seagate Firecuda 530 1TB CPU Cooler EK Quantum Velocity2 Case Thermaltake Tower 900 Power Supply EVGA Supernova 1600 T2 Keyboard ROG Falchion NX / Strix Flare II/Azoth Mouse ROG Chakram X/Chakram Core/Spatha X/Harpe Ace Headset ROG Delta S Animate Mouse Pad Steelseries Prism XL / ROG Scabbard II/Hone Ace OS Windows 11 Home Accessory #1 2x Swiftech Maelstrom X300 D5 V2 Accessory #2 2x Hardware Labs SR2 560 MP radiators Accessory #3 Lamptron FC-5 V3 fan controller
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03-23-2022 08:40 AM #9
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07-28-2022 12:30 PM #10
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same with my chakram..
dude did you find any solution?