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  1. #351
    ROG Member Array
    Join Date
    Feb 2018
    Reputation
    10
    Posts
    18

    I don't know if this is the problem or not but I didn't update the firmware in the red line and my motherboard is normal and show up until now
    Miniatura de Adjuntos Miniatura de Adjuntos 1.png  

    Screenshot 2022-07-18 210449.png  

    Last edited by xufos69; 07-18-2022 at 01:13 PM.

  2. #352
    New ROGer Array HungChip PC Specs
    HungChip PC Specs
    MotherboardAsus Prime B560M-K/CSM
    ProcessorIntel Core 11th Core i5-11400F
    Memory (part number)16Gb bus 3200
    Graphics Card #1GT 1030 2Gb GDDR5
    OS Windows 11 (Always Update Lastest version)

    Join Date
    Apr 2022
    Reputation
    10
    Posts
    5

    Quote Originally Posted by danbarrenos View Post
    I have uninstalled the software with the provided tool and reinstalled, no luck.
    I can change the leds colors through AI Suite, but not through Armory Crate.

    When can we expect an update of this software?

    Thanks
    Your device will never be listed as supported by ArmoryCrate.
    I also use the PRIME B560M-K Mainboard, and I have been following this forum for more than 6 months. But nothing happened.
    In AiSuite3. Lighting Control 1.00.27 to be exact. It is a tool that Armory Crate does not have at all. This is only available on AuraSync version 1.07.79_V2.2 But now AuraSync no longer works.

  3. #353
    New ROGer Array Darthy123 PC Specs
    Darthy123 PC Specs
    MotherboardROG STRIX Z690-E Gaming WiFi
    Processor12th Gen Intel Core i9-12900K
    Memory (part number)32GB Corsair Dominator Platinum RGD DDR 5600
    Graphics Card #1NVidia GeForce GTX 750
    Storage #1Samsung SSD 980 PRO 2TB
    CPU CoolerCorsair iCue H150i Elite Capellix LCD
    CaseFractal Define 7
    Power SupplyCorsair HX1000 1000W platinum 80+
    OS Windows 11 Pro

    Join Date
    Jun 2022
    Reputation
    10
    Posts
    6

    Quote Originally Posted by Shellcaster View Post
    Armoury Crate not detecting ROG STRIX Z590-A GAMING WIFI either after the update. I've tried reinstalling 3 times without success.
    It list the motherboard at the top of the Dashboard but there's no connection to any sensors or fans and it s not showing under Aura Sync or the device tab.
    Its astounding that ASUS released this update when this is happening across multiple motherboards. Do they do any testing at all?

    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.10.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Not installed
    ASUS AURA Extension Card HAL 1.1.0.18
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

    Attachment 93599
    Attachment 93600
    Attachment 93601
    Similar issue here. Armoury Crate was working fine until the previous update. Have now used the uninstall tool and reinstalled 5.1.5.0. The Dashboard screen does not show information about the Frequency, Temperature, Fan etc. except at a summary level. Also often crashes when entering the Dashboard. System fully up to date with all drivers including the BIOS. Z690-E Gaming Wifi Board.

    Click image for larger version. 

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  4. #354
    New ROGer Array AwenMilano PC Specs
    AwenMilano PC Specs
    MotherboardAsus Z690 Hero
    ProcessorI7 12700 KF
    Memory (part number)G.Skill F5-6000J3636F16GX2-TZ5RK
    Graphics Card #1MSI RTX 3080 Ti Suprim X
    MonitorAsus XG 279Q
    Storage #1WD Black SN850 2Tb
    Storage #2Team Delta Max 1Tb
    CPU CoolerAsus Ryujin II 360
    CaseCooler Master Cosmos C700M
    Power SupplySeasonic PX-1000
    Keyboard Razer Blackwidow Chroma Overwatch
    Mouse Corsair Scimitar
    Headset Steelseries Artics 7
    Mouse Pad Razer Manticor
    Headset/Speakers Swans Hivi M50W
    OS Windows 11 Education

    Join Date
    Dec 2021
    Reputation
    10
    Posts
    42

    Shutdown effect gone at armoury crate 5.1.5.0

    hi there, just realize yesterday when i open armoury crate and go to device into motherboard sesion, the shutdown effect was gone.
    it ever there before because i ever setting it long time ago with idk what armoury crate version. because i update it several time until now

    my board is z690 Hero, it was armoury crate change?
    or just happen to me?

    Click image for larger version. 

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  5. #355
    New ROGer Array
    Join Date
    Dec 2020
    Reputation
    10
    Posts
    6

    Please someone could you help me solve those issues?

    Quote Originally Posted by Obt1mus View Post
    Hi,
    I can't access to any of my devices.... Can't change light, can't change mouse configuration, nothing.

    Errors:
    NO DEVICE AVAILABLE when clicking on aura sync
    No device showing up except ''Macros''

    When the program start: Message: Please decide if you would give permission to Asus Armoury crate to make change to your device in the next page...
    Clicking ''OK'' There is NO next page...


    I already tried to uninstall in safe mode or using uninstall tool (not working by the way...)
    , and also using REVO

    HELP PLEASE

    Configuration=
    Motherboard: Asus Strix x470-F
    VGA: Asus Tuf 3070ti
    Ram: Gskill Trident 3200
    PSU: Corsair RM850



    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.10.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Not installed
    AacVGA 0.0.5.2
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS Mouse HAL 1.2.0.44
    ASUS Keyboard HAL 1.2.8.0
    ASUS AIOFan HAL 1.1.47.0
    KingstonDram 1.1.12
    ASUS AURA Motherboard HAL 1.3.0.0
    ENE RGB HAL 1.1.39.18
    AURA DRAM Component 1.1.18
    PHISON HAL 1.0.9.0
    WD_BLACK AN1500 1.0.14.0
    ENE_EHD_M2_HAL 1.0.9.12
    Please someone help to resolve these issues... I have tried all the above>
    -The uninstall tool, reinstalling after and restarting didn't work
    -Revo uninstalling didn't work either
    -Tried to do the same process in safe mode, not working either, the software won't recognize anything

    Any update soon to solve those issues? It seems it's recurrent. Would be great to be able to downgrade the version to a one that used to work...

  6. #356
    New ROGer Array AwenMilano PC Specs
    AwenMilano PC Specs
    MotherboardAsus Z690 Hero
    ProcessorI7 12700 KF
    Memory (part number)G.Skill F5-6000J3636F16GX2-TZ5RK
    Graphics Card #1MSI RTX 3080 Ti Suprim X
    MonitorAsus XG 279Q
    Storage #1WD Black SN850 2Tb
    Storage #2Team Delta Max 1Tb
    CPU CoolerAsus Ryujin II 360
    CaseCooler Master Cosmos C700M
    Power SupplySeasonic PX-1000
    Keyboard Razer Blackwidow Chroma Overwatch
    Mouse Corsair Scimitar
    Headset Steelseries Artics 7
    Mouse Pad Razer Manticor
    Headset/Speakers Swans Hivi M50W
    OS Windows 11 Education

    Join Date
    Dec 2021
    Reputation
    10
    Posts
    42

    Quote Originally Posted by Obt1mus View Post
    Please someone help to resolve these issues... I have tried all the above>
    -The uninstall tool, reinstalling after and restarting didn't work
    -Revo uninstalling didn't work either
    -Tried to do the same process in safe mode, not working either, the software won't recognize anything

    Any update soon to solve those issues? It seems it's recurrent. Would be great to be able to downgrade the version to a one that used to work...
    hi there, may i ask you?
    at armoury crate device section, motherboard option . are shut down effect still active at your pc?

  7. #357
    ROG Member Array Ryuuji PC Specs
    Ryuuji PC Specs
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD Ryzen 9 5900x
    Memory (part number)Corsair Vengeance CMW32GX4M4D3600C16
    Graphics Card #1EVGA 3080 FTW3
    Storage #1Samsung 98h0 Pro 1TB
    Storage #2Samsung 960 Pro 1TB
    CPU CoolerNoctua NH-D15
    CaseHaf X
    Power SupplyCorsiar HX750i
    Keyboard Logitech G915
    Mouse Logitech G502 Lightspeed
    Headset Logitech Pro X Wireless
    OS Windows 10

    Join Date
    Oct 2013
    Reputation
    11
    Posts
    15

    HAL 11923, Error Code 12

    I can't access the rgb settings anymore. It wants to be updated, however I always get error 12.

    When it tries to install I get a CMD Window
    Click image for larger version. 

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    It basically says: The command "C:\ProgrammData\Package" is written wrong or could not be found.

    I only have the following Folder: "C:\ProgramData\Package Cache"

    So is the Update Corrupted or is it because my windows is in German?

    Click image for larger version. 

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    Ryuuji

  8. #358
    ROG Guru: White Belt Array
    Join Date
    Jan 2021
    Reputation
    81
    Posts
    85

    Still crashing on startup (actually 2 years now) After clean install windows etc.

    Trash.

  9. #359
    New ROGer Array Sheng Rong PC Specs
    Sheng Rong PC Specs
    MotherboardROG Z690 Maximus Hero
    ProcessorIntel Core I9-12900K
    Memory (part number)KF556C40BBK2 x4
    Graphics Card #1ROG Strix RTX3080TI
    Sound CardSounBlasterX G6 Hi-Res
    MonitorAlienWare AW2720HF
    Storage #1WD BLACK SN850
    Storage #2ST00DM006
    CPU CoolerROG RYUJIN II 360
    CaseROG Strix Helios
    Power SupplyROG Thor 1200P
    Keyboard Rog Strix Flare
    Mouse Rog Chakram
    Headset Sennheiser HD600
    Mouse Pad Rog Balteus Qi
    Network RouterGT-AX1100

    Join Date
    Oct 2020
    Reputation
    10
    Posts
    13

    Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

    Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected


    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.10.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Not installed
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    ASUS Keyboard HAL 1.2.8.0
    ASUS Mouse HAL 1.2.0.44
    AacDisplay 1.2.27
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

  10. #360
    New ROGer Array Ribellu PC Specs
    Ribellu PC Specs
    MotherboardAsus Maximus Z690 HERO
    ProcessorI7 12700KF
    Memory (part number)Corsair Vengeance DDR5 2X16Gb 5200Mhz 38/38/38/74
    Graphics Card #1Asus ROG-STRIX-RTX3080TI-O12G-GAMING
    MonitorAsus VG27AQ
    Storage #1SSD Samsung 970 EVO Plus 1T
    Storage #2SSD Samsung 960 EVO 500gb
    CPU CoolerMSI MAG CoreLiquid C240
    CaseThermaltake Commander C31 TG
    Power SupplyCorsair HX850
    Keyboard Razer Huntsman Tournament Edition
    Mouse Razer Bazilisk V2
    Headset/Speakers Hyper X Cloud Alpha
    OS Windows 10 Pro 21H2

    Join Date
    Dec 2021
    Reputation
    36
    Posts
    98

    The parameters to adjust the lighting on the motherboard (polymolighting) no longer exist since the last update.

    Click image for larger version. 

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    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.10.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Non installée
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

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