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  1. #1
    Administrator Array MasterC@ROG's Avatar
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    Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

    A new major release was just released.

    Armoury Crate v5.1.5 - Core service updates:
    Armoury Crate Lite Service v5.1.4
    Armoury Crate Service v5.1.4
    AURA Service (Lighting Service) v3.05.40
    ROG Live Service v1.4.5.0

    Aura Creator v3.3.4- Core service updates:
    Armoury Crate Lite Service v5.1.4
    Armoury Crate Service v5.1.4
    AURA Service (Lighting Service) v3.05.40
    ROG Live Service v1.4.5.0

    Armoury Crate v5.1.5 - New features:
    Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
    Added delete function for "Notification" (mouse right click)
    Added close function in right button click menu for wireless devices power management panel in system tray
    Usability enhancements

    Aura Creator v3.3.4- New eatures:
    Support for Aura Wallpaper

    Armoury Crate v5.1.5 - Bug fixes & Enhancements:
    Changed the condition to trigger the "Update" in "Update Center"
    Fixed App crash issue in specific scenarios
    Fixed Update Failed issue in specific scenarios and combination of devices
    Fixed RGB lighting reset to default after reboot system issue for some configurations
    Fixed specific DRAM detection issues
    Fixed specific Armoury Crate installation issues
    Fixed issues where devices cannot finish updates
    Fixed "Content Platform" - cannot log into ASUS account issue
    Fixed firmware update issues
    [Laptop] Fixed dual screen display layout issue
    [Keyboard][Mouse] Fixed device page error when language set to Spanish
    [Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
    [Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
    UI flow & GUI layout enhancements
    Several other bugs fixes

    Aura Creator v3.3.4 - Bug fixes & Enhancements:
    Fixed - device lighting cannot be restored after unsync
    Fixed service error issue
    UI flow & GUI layout enhancements
    Other bugs fixes

    New devices supported:
    ROG Chakram X
    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Uninstall Aura Sync software if already installed.
    Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
    DO NOT modify the registry

    Forms MUST be completed and submitted in order to be processed.

    Uninstall Tool - v2.1.3
    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip
    Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
    https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip

    Must read before reporting issues:
    1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
    2. Try to reboot the system after updates are installed, and check again.
    3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
    4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
    5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
    6. Post a brief description of your issue in this thread (less than 50 words)
    7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
    8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

    Log Collection Tool - Instructions
    Click image for larger version. 

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    First, check the Record log box to start recording
    Agree to the disclaimer
    Replicate the issue you are having (reboot if necessary - the log tool will keep running)
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording

    To check if your product is supported in Armoury Crate
    https://www.asus.com/us/support/FAQ/1042459
    Last edited by MasterC@ROG; 04-14-2022 at 08:35 AM.

  2. #2
    ROG Enthusiast Array
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    Nov 2013
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    Games using Easy Anti Cheat give off a false positive (LightningService.exe). War Thunder is an example of this issue. This issue was once resolved in the past.

  3. #3
    ROG Member Array
    Join Date
    Apr 2016
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    (My Discord name: Alpert7, in case that dev or mod wants to reach out for more info)
    After the update my Crucial RAM RGB won't sync up with the Aura settings, I have to unselect then reselect the RAM & manually restart the LightingService process to get it work, every time after boot it up. If not, the RAM RGB will go crazy random.

    And the shutdown effect won't keep my settings, always reset to the rainbow by default.

    I was very happy with it back in January 2022, it was stable to use, but now everything is worse.



    Other info:

    1. It's real pain that the RGB won't work together.
    2. PC, custom build
    3. Aura Sync products - ASUS TUF Gaming B550 Plus Wifi, Crucial RAM, and Fractal PC case RGB header.
    4. 3rd-party peripheral, audio, or lighting software - none
    5. Wired / wireless connection - all wired
    6. Reinstalled Windows? No, but upgraded to Windows 11 22581 and 22593. And tbh, if to resolve this issue needs a reinstall of Windows, come on, I would not use ASUS product and service anymore.
    7. Windows version & build - 22H1 22593.1
    8. Previous version of firmware or software that worked as expected - Don't remember, but the version in January 2022 is good.
    9. I tried to reinstall Armoury Crate but I have to run the installer several times to get it fully and successfully installed, because the first installation will always fail.



    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.5.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Not installed
    ASUS AIOFan HAL 1.1.45.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.2.8.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.15
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

  4. #4
    ROG Guru: Yellow Belt Array cekeu PC Specs
    cekeu PC Specs
    MotherboardROG Rampage VI Extreme Encore
    ProcessorIntel Core i9-10920X
    Memory (part number)G.Skill Trident Z Neo 32 Go (F4-3600C16Q-32GTZNC)
    Graphics Card #1ROG STRIX GeForce RTX 3080 Ti
    MonitorASUS ROG SWIFT PG27UQ
    CPU CoolerEK-AIO ELITE 360 D-RGB
    Casepc-o11-dynamic
    Power SupplySEASONIC PRIME 1300 W PLATINUM
    Keyboard ROG Falchion
    Mouse ROG Chakram Core

    Join Date
    Jun 2013
    Reputation
    37
    Posts
    248

    Quote Originally Posted by AndrasROG View Post
    Games using Easy Anti Cheat give off a false positive (LightningService.exe). War Thunder is an example of this issue. This issue was once resolved in the past.
    I also have this problem when I enable memory with Aura, if I disable memory with Aura I no longer have this problem.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.5.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service 1.2.6.4
    ASUS AIOFan HAL 1.1.45.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.2.8.0
    ASUS Aac_GmAcc HAL 1.0.5.0
    ASUS Keyboard HAL 1.1.79.0
    ASUS Mouse HAL 1.2.0.33
    AacVGA 0.0.4.8
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.15
    ENE_DRAM_RGB_AIO 1.0.3.17
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0
    Last edited by cekeu; 04-10-2022 at 05:52 PM.

  5. #5
    New ROGer Array
    Join Date
    Apr 2020
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    10
    Posts
    1

    Lightbulb Turn back the naming of igpu mode to include "off"

    Eco mode is the same as "on" but standard and optimized caused some confusion as i don't know if its only running off the gpu or in a hybrid, so having an igpu off mode like before would be great. or maybe it was always in hybrid idk, i only had 3.0 for a week before the update.


    Click image for larger version. 

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    Aside from that i dont see why there needed to be a cpu gpu energy noise and cooling pentagon redesign, it still makes sense and doesnt impact much but the 3.0 design was a lot more raedable

  6. #6
    ROG Member Array
    Join Date
    Aug 2020
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    I can't even install it. Fresh Win11 on the machine.
    Miniatura de Adjuntos Miniatura de Adjuntos Untitled.png  


  7. #7
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL 660p NVMe SSD PEKNW512GB
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Pro 21H2 22000.652
    Accessory #1 Windows Feature Experience Pack 1000.22000.652.0

    Join Date
    Oct 2021
    Reputation
    82
    Posts
    543

    TUF GAMING K1 device page will not load

    Hi,

    The TUF GAMING K1 device page will not load, page error 2006. Also, the installation always fails twice before finishing on the 3rd attempt. The installation failures coincide with ROGLiveService.exe crashing.

    full OS information Windows 11 Pro 21H2 build number is 22000.593

    edit: this issue was resolved by an update on 4/20/22
    Last edited by Jimbo93; 04-20-2022 at 06:26 PM. Reason: added info on os

  8. #8
    ROG Member Array Azagathoth's Avatar
    Join Date
    Dec 2011
    Reputation
    10
    Posts
    16

    Quote Originally Posted by kush_ View Post
    I can't even install it. Fresh Win11 on the machine.
    Same issue here.Hangs when trying to install the cpu cooler (Rog RYUO 240) and then crashes with same error.

  9. #9
    New ROGer Array
    Join Date
    May 2021
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    1

    Using an Asus Strix z690-g, I've never been able to install Armoury Crate, no matter what I do.

    I always get the error below attached.
    Miniatura de Adjuntos Miniatura de Adjuntos Screenshot 2022-04-11 124701.png  


  10. #10
    New ROGer Array iRoyeaux PC Specs
    iRoyeaux PC Specs
    Laptop (Model)ROG STRIX G513QM
    MotherboardROG STRIX Z590-A Gaming Wifi
    ProcessorIntel Core i9-12000K
    Memory (part number)G.Skill Trident Royals
    Graphics Card #1ASUS ROG STRIX NVIDIA Geforce RTX™ 3090 White OC
    MonitorROG STRIX XG279Q
    Storage #1Samsung 980 Pro NVMe M.2 SSD 2TB
    Storage #2Samsung 970 Pro NVMe M.2 SSD 2TB
    CPU Coolerekwb Velocity (Custom Loop)
    CasePhanteks Eclipse P500A
    Power SupplyEVGA 1600 G+
    Keyboard ROG Claymore II
    Mouse ROG Spatha X
    Headset Logitech K/DA G733
    Mouse Pad ROG Balteus Qi
    Headset/Speakers Logitech G560
    OS Windows 11 Pro
    Network RouterRT-AX82U
    Accessory #1 ROG Throne
    Accessory #2 ROG Eye
    Accessory #3 ASUS FX HDD

    Join Date
    Sep 2021
    Reputation
    10
    Posts
    1

    Devices on Update Screen not showing up

    Hello,

    I am trying to use my ROG Cetra headphones however whenever I attempt to view the ROG Cetra device screen a dialog box pops up prompting me to first update the device. I am then redirected to the device screen where under normal circumstances it would display a list of all the connected ROG devices & components alongside an update button if applicable, however the screen it showing does not display any devices whatsoever. I started experiencing this problem as soon as I completed the Armoury Crate update for version 5.1.5.0 . What is more is that I can't seem to update any of my devices due to this issue.

    Item Version
    -----------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.5.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate service 5.1.4
    Aura Wallpaper Service 1.2.5.10
    ASUS Aac_GmAcc HAL 1.0.4.0
    ASUS Aac_NBDT HAL 2.5.11.0
    ASUS Keyboard HAL 1.01.48
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.2.0.33
    AacAudioHal 1.3.40.0
    AacDisplay 1.2.12
    Miniatura de Adjuntos Miniatura de Adjuntos Screenshot 2022-04-10 233727.jpg  


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