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  1. #1
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    Zenith II Extreme Alpha instability and restarts with BIOS 1603

    My system has ben running perfectly stable with the following hardware:

    MB: Zenith II Extreme Alpha
    PROC: TR 3990X
    RAM: 128GB G,Skill Trident Z 3600Mhz
    GRAPH: EVGA RTX3090

    I multiboot diferent OS's mainly Windows 11/ Proxmox 7.1 / VMware ESXi 7 and had been fine since I built the system almost two years ago and about 8 months with BIOS 1502.

    Since the update to BIOS 1603 with AGESA 1.0.0.7 I'm having spontaneous shutdowns and restarts without any pattern and with any of the OS I boot, in Proxmox (Linux) I can see the following messages preceding the crash:

    Apr 21 10:46:55 pve3 kernel: mce: [Hardware Error]: Machine check events logged
    Apr 21 10:46:55 pve3 kernel: [Hardware Error]: Corrected error, no action required.
    Apr 21 10:46:55 pve3 kernel: [Hardware Error]: CPU:0 (17:31:0) MC25_STATUS[-|CE|MiscV|-|-|-|-|CECC|-|-|-]: 0x98004000003e0000
    Apr 21 10:46:55 pve3 kernel: [Hardware Error]: IPID: 0x000100ff03830400
    Apr 21 10:46:55 pve3 kernel: [Hardware Error]: Platform Security Processor Ext. Error Code: 62
    Apr 21 10:46:55 pve3 kernel: [Hardware Error]: cache level: RESV, tx: INSN


    Reverting to BIOS 1502 makes the system rock solid and no unexpected shutdowns/restarts.

    Someone have the same problem?

    Is the any way to open a ticket with Asus to help in troubleshooting it?

    Thanks!
    Last edited by beastie; 04-21-2022 at 05:02 PM.

  2. #2
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    I started experiencing TPM related issues after upgrading to 1603. Gonna revert soon I think!

  3. #3
    ROG Enthusiast Array Karl-Johan PC Specs
    Karl-Johan PC Specs
    Laptop (Model)DELL XPS 15 9500 - Intel Hexa Core i7 Processor
    MotherboardASUS ROG ZENITH II Extreme
    ProcessorAMD Ryzen Threadripper 3960X 4,2GHz 128MB
    Memory (part number)G.Skill 64GB (8x16GB) DDR4 3600MHz CL16
    Graphics Card #1MSI Radeon RX 6900 XT 16GB GAMING Z TRIO
    Sound CardDenon PMA-60 AMP
    MonitorASUS ProArt PA32UCX-K
    Storage #1PNY XLR8 CS3140 NVMe SSD 2TB
    CPU CoolerASUS ROG Strix LC 360 RGB
    CaseFractal Design Vector RS TG
    Power Supplybe quiet! Straight Power 11 Platinum 1000W
    Keyboard Logitech MX Keys
    Mouse Logitech MX Master 3
    Mouse Pad Steelseries QcK Edge
    Headset/Speakers Dali Mentor Menuet SE 2.0
    OS Windows 11 Pro Insider
    Network RouterASUS RT-AX89X
    Accessory #1 Qnap TVS-872XT 8x16TB
    Accessory #2 Qnap TVS-672XT 6x14TB
    Accessory #3 Canon i-SENSYSLBP653

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    No issues at all here.

  4. #4
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    Seems something related to the voltage control: undervolting a bit the SoC and the processor core, is stable like in the previous version.

  5. #5
    ROG Guru: Yellow Belt Array
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    Since updating to bios 1603 i got massive problems too!

    MB: Zenith II Extreme Alpha bios 1603 incl. dedicated asus TPM 2.0 module
    PROC: TR 3970X
    RAM: G.Skill Trident Z Royal gold DIMM Kit 256GB, DDR4-3600, CL16-22-22-42
    GRAPH: PNY RTX A6000
    power supply: Corsair AX1600i
    Asus Hyper Card with 4x Samsung 970pro 1TB / 2x 970pro 1TB on board

    1. When installing Windows 11 Pro Workstation and entering the product key the system hangs (forever)
    2. or later when i select the partitions in the setup using diskpart the system hangs too
    3. sometimes during installation the pc reboots..
    4. after installing win updates there are "red" errors in the reliability monitor in Windows
    5. even installation of creative cloud gives errors in the reliability
    6. sfc /scannow gives errors after fresh installed windows and all updates.
    7. created a new windows 11 image via HP Zbook does not helped (workstation 100% stable)


    First i thought it has something to do with the voltages of:
    VSOC: 1,05v
    VDDG IOD: 1,000v

    but its NOT the solution!

    I replaced the mobo (same model) using another graphics card PNY T600,
    changed the power supply (same model), removed asus hyper card,
    and the errors with bios 1603 are all replicable !

    I got the system over two years and never got this hard issues before.

    Even undervolting the memory can help here: 3200Mhz wont work stable, 2.666Mhz wont work stable
    only at 2.133Mhz the system "began" to get stable.

    Interessing on load the systems looks stable tested with:
    tm5: 9 hours
    Adia64 Stresstest: 4+ hours
    Karhu RAM test: 12+ hours

    But on low load or during installing windows 11 the system crashes/reboots and so on..

    Going back to bios 1502 fixes all.

    @Asus please fix bios 1603 for a newer agesa version which works,
    thank you.
    Last edited by Mappi75; 07-25-2022 at 07:08 PM.

  6. #6
    ROG Guru: Yellow Belt Array lightknightrr PC Specs
    lightknightrr PC Specs
    MotherboardAsus Crosshair VI Hero WiFi
    ProcessorAMD Ryzen-7 1800X
    Memory (part number)F4-3200C14D-32GTZ
    Graphics Card #1Radeon Vega Frontier Edition
    Sound CardHT Omega eClaro
    MonitorSamsung 4K
    Storage #1Samsung NVMe SSD 960 PRO 1TB
    Storage #2Crucial MX200 1TB SSD
    CPU CoolerCorsair H115i
    CaseThermaltake Chaser Mk-1 (Modified)
    Power SupplyThermaltake Toughpower DPS G RGB 1500W Titanium
    Keyboard Corsair K95 RGB PLATINUM
    Mouse Corsair Scimitar Pro RGB
    Mouse Pad Corsair Gaming MM600 Dual Sided Aluminum Gaming Mouse Pad
    OS Windows 10 Pro 64-bit OEM
    Network RouterCisco ASA 5516-X
    Accessory #1 Firewire Expansion Card
    Accessory #2 Black Magic Intensity Pro 4K
    Accessory #3 Mailiya USB 3.0 5-Port Expansion Card
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    Just like to chime in, @Mappi75, you are a ******* for having the very video card I was drooling over yesterday (an A6000). Here I am, stuck with an EVGA 3090 with 24GB of VRAM...

    But more seriously, and I know this isn't the advice you want to hear, but buy this memory (256GB (8x32GB) DDR4-3200 Mhz PC4-25600 ECC UDIMM 2Rx8 1.2V Unbuffered Server Memory by NEMIX RAM) & use it: https://www.amazon.com/2x32GB-DDR4-3.../dp/B09GGX77TH. It's ECC, you own a Threadripper, show that motherboard some love and get it some ECC RAM. Works fine with the latest BIOS, don't even need to configure anything for it to run stock at 3200Mhz. And one guy on there, in the reviews, has apparently gotten it to run at 3600Mhz (on a Threadripper). I'm tempted to do the same, after I resolve that ACPI 15 problem (and after I order up some RAM heat spreaders, fans, and graphite thermal pads).

  7. #7
    ROG Guru: Yellow Belt Array
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    Sent you an pm.

    Hope Asus will release a fixed 1603 bios!
    Or better: with new agesa 1.2.0.7

    A owner of 3x Zenith II Extreme Alpha boards.
    Thank you.

  8. #8
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    Quote Originally Posted by beastie View Post
    My system has ben running perfectly stable with the following hardware:

    MB: Zenith II Extreme Alpha
    PROC: TR 3990X
    RAM: 128GB G,Skill Trident Z 3600Mhz
    GRAPH: EVGA RTX3090

    Reverting to BIOS 1502 makes the system rock solid and no unexpected shutdowns/restarts.

    Someone have the same problem?
    Is the any way to open a ticket with Asus to help in troubleshooting it?

    Thanks!
    Hi Beastie and Mappi75,

    Wow, I was about to quit and buy a new motherboard.

    It started when I bought a new NVMe this week to install in my pc and install a fresh W11 Pro on it.

    My pc:
    MB: Zenith II Extreme NOT Alpha
    PROC: TR 3970X
    RAM: 64GB G,Skill Trident Z 3600Mhz
    GRAPH: EVGA RTX3080TI
    GRAPH: Asus STRIX 1080TI

    At a moment I thought maybe it was the new NVMe or the RAM or even the Power Supply the problem, but it was not.

    I was getting a lot of random errors during install.
    Random errors I got durint the install of Windows 11 Pro.
    • 0xc000000e
    • 0x8007025d during Windows Install
    • PC Reboot by itself randomly while installing Windows

    Have removed a pair of the 4 x 16GB RAM and still the same problem.

    I had reset to default the BIOS 1603 and set back my RAM to 3600MHz and got the same problem.

    One thing got me curious is that if I don't set the RAM to 3600 and leave it to the default 2100Mhz, it was going fine for the install of the Windows.
    But the memory was not at the good speed.

    It's a that time I found you post and Oh yeah, I said to myself, why I didn't try to downgrade to 1502...

    Thank you very much Beastie and Mappi75, after 7 hours of troubleshooting, you nailed it.

    I have no more issue on BIOS 1502, stable memory, no random reboots and the NVMe goes find without any errors!
    Last edited by micboule; 07-29-2022 at 04:42 PM.

  9. #9
    ROG Guru: Yellow Belt Array
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    @micboule interesting that you have the problems too a non alpha board!

    So bios 1603 is 100% faulty and asus should remove this bios from their website.
    Before more people crash their systems!
    Last edited by Mappi75; 07-31-2022 at 08:03 AM.

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