04-24-2022 12:52 PM
04-24-2022 02:27 PM
04-24-2022 04:04 PM
04-25-2022 01:22 AM
04-25-2022 08:16 PM
05-01-2022 07:17 AM
05-02-2022 08:17 PM
06-01-2022 03:16 AM
W0lfecs wrote:
Hello, I wanted to see if anyone else is having this kind of problem or if anyone knows of a fix.
When transferring large files, say 30 gig, to a USB 3.0 flash drive the thumb drive will lose its connection. Not only does the flash drive lose its connection but the keyboard LED lights will randomly cut in and out, the mouse will lock up, and the audio will cut out when this happens.
I saw on reddit where other people with z690 boards experienced similar issues but I could not find a fix. Seamed like people usually had some sort of a hub or really long USB cable when they had issues. I'm having this problem even when a hub or long cable isn't used.
My system:
ASUS ROG Strix Z690-E
i9-12900K
G.Skill Trident Z5 RGB Series 32GB (2 x 16GB) 288-Pin SDRAM DDR5 6000 (PC5-48000)
WD_BLACK 1TB SN850 NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe
WD_BLACK 2TB SN850 NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe x2 in RAID 1
EVGA GeForce RTX 3080 FTW3
Corsair HX Series, HX1000, 1000 Watt, Fully Modular Power Supply
iCUE H150i ELITE LCD Display Liquid CPU Cooler
Corsair iCUE 5000X RGB Mid-Tower ATX PC Smart Case
Ducky shine 6 keyboard
Corsair Nightsword RGB mouse
Windows 11
This is with a fresh install of windows with all updates, all drivers updated, latest bios and everything else updated from Asus website as of 4/21/22
Troubleshooting I have tried:
I have tried multiple USB thumb drives. Most of which have been 3.0. I have tried different ports. I have tried moving the keyboard and mouse to different ports. I have tried different length cables for the keyboard. I have turned off AI overclocking. I have unplugged everything from the computer other than the keyboard mouse and thumb drive as far as USB ports go. None of these things fix the issue.
I have had success with with a USB 3.2 thumb drive transferring large files, but I only did it once and I can't confirm if its repeatable over an over again. I have also noticed that a longer USB cable will cause the keyboard LEDs have issues with the LED lights much faster than with the stock short cable.
06-01-2022 07:48 PM
06-01-2022 08:45 PM
STARRAIN@ROG wrote:
Hi madenglis,
Do you also use ROG STRIX Z690-E GAMING WIFI motherboard?
What is the probability of the issue? every time you plugged the USB drive to transfer a file?
Does the USB flash drive disconnect without mining and just transfer a file? Is it the specific file, size or format? Have you tried with another USB port and USB flash drives?
Are the keyboard led, mouse and audio back to normal automatically or until you remove the USB 3.0 flash drive?
Are the speakers USB speaker?
Does it also occur on bios 1403 with bios all default settings?
Thank you.