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  1. #1
    New ROGer Array
    Join Date
    Apr 2020

    Greeting! ASUS ROG Throne Qi Question/Issue

    Hello fellow ROG Fans!

    Ok, so I have been putting off posting about this due to being fairly sure its just the connection type (USB 3.0 Micro-B cable) but.... Here is my issue/question.

    Any time I set my ROG Headset on the Throne or slightly move the Throne it completely disconnects itself (And all devices connected to it) and reconnects a few times.

    I have looked at the head and port but it looks fine, no issues with dirt, teeth or visual damage.

    Does anyone else have this issue? Is there a more stable Micro-B USB cable? Something that would prevent it from moving/dislodging with the slightest movement?


  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Could be the cable or the port itself could have an internal defect. Without another cable to test it's harder to tell which. A new cable may or may not resolve it so I wouldn't spend a ton or just buy it from someplace you can return it if it doesn't fix your problem.
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  3. #3
    New ROGer Array
    Join Date
    Apr 2020

    Will do, pretty sure its an internal issue though. Tested the current cable with an external HD and no movement/disconnection issues with it at all. Be damned if I am going to contact ASUS support though, that is a bloody nightmare. Way too many issues with getting any thing close to support from ASUS LOL

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