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04-30-2022 02:39 PM #1
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- Apr 2020
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Greeting! ASUS ROG Throne Qi Question/Issue
Hello fellow ROG Fans!
Ok, so I have been putting off posting about this due to being fairly sure its just the connection type (USB 3.0 Micro-B cable) but.... Here is my issue/question.
Any time I set my ROG Headset on the Throne or slightly move the Throne it completely disconnects itself (And all devices connected to it) and reconnects a few times.
I have looked at the head and port but it looks fine, no issues with dirt, teeth or visual damage.
Does anyone else have this issue? Is there a more stable Micro-B USB cable? Something that would prevent it from moving/dislodging with the slightest movement?
Thanks!
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05-02-2022 09:13 PM #2
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense
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Could be the cable or the port itself could have an internal defect. Without another cable to test it's harder to tell which. A new cable may or may not resolve it so I wouldn't spend a ton or just buy it from someplace you can return it if it doesn't fix your problem.
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05-07-2022 12:11 PM #3
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- Apr 2020
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Will do, pretty sure its an internal issue though. Tested the current cable with an external HD and no movement/disconnection issues with it at all. Be damned if I am going to contact ASUS support though, that is a bloody nightmare. Way too many issues with getting any thing close to support from ASUS LOL