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  1. #1
    ROG Guru: Orange Belt Array SlackROG PC Specs
    SlackROG PC Specs
    MotherboardROG Strix B550-F Gaming
    ProcessorRyzen 5 5600X
    Memory (part number)Corsair Vengeance LPX 3200 (2x8 GB)
    Graphics Card #1EVGA 3080 FTW3 Ultra Gaming
    Sound CardMotherboard - Onboard
    MonitorMSI Optix G273QPF
    Storage #1Samsung SSD 860 EVO 1TB
    CPU CoolerNoctua NH-U12S SE-AM4
    CaseCorsair 4000D Airflow
    Power SupplyCorsair RM750x
    Keyboard Razer BlackWidow V2 TE Tenkeyless
    Mouse Razer Basilisk V2
    Headset HyperX Cloud Alpha Pro
    Mouse Pad Corsair MM300
    OS Slackware 15.0 x64 & Windows 11 x64
    Network RouterNighthawk XR500
    SlackROG's Avatar
    Join Date
    Dec 2013
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    Hello Asus Staff - Where Are You?

    I just wanted to make this post, in hopes that the people that work at Asus read this, and pass it onto the management.

    This forum is under an official Asus .com, and when you advertise something like this online, then the business who creates it, their Staff should be here supporting it.

    I'm a PC Geek, I know how the internet and forums work, and I'm really upset that I come to a forum like this, and I don't see the Asus Staff helping on posts made through out this forum.

    OK, so maybe it's my mistake, but you have various areas divided up by the various hardware, so that people post in these specific areas, that should also mean, Asus Staff follows these sections and helps your customers, and not leaving it up to the community.

    So maybe I should of just made a post here looking for help, but instead, because of the motherboard I have, I made a post in that specific section instead, looking for help.

    So if the community of users is not around, and end-users are posting in these section, I hope in the future we are going to see the Asus Staff helping us with our problems.

    This is a post I made, and received no help, very disappointing;

    https://rog.asus.com/forum/showthrea...4-8-Pins-(DOA)

    Next time, if I really need help, then I will come here and post all my questions, but think about that, if we want real help directly from Asus, this is where you want us making requests under Rog Care?

    Hmm

    P.S. We're Customers, a lot of us aren't sitting around waiting for a community of users, to hopefully help us, we come here looking for help right away, and that's how it should be, support on this forum from the Asus staff, instead of calling on the phone looking for support.
    Last edited by SlackROG; 05-08-2022 at 02:08 AM.

  2. #2
    Administrator Array Silent Scone@ROG's Avatar
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    Mar 2016
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    Hello,

    This section is somewhat ironically ONLY monitored by ROG staff, so I'm not sure what you're asking given you've now posted in the correct section but without an actual question.


    Any further support related enquiries can be made in ROG Care. Hope this helps!

    Thank you
    Last edited by Silent Scone@ROG; 05-08-2022 at 07:50 AM.

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