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  1. #1
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    ASUS ROG STRIX Z390-F GAMING - PC restarting itself automatically on boot

    Hello everybody I'm new here and I hope you can help me

    4 years ago I built my PC, it’s not overclocked and I use it mainly for 3D, graphic and video works and a bit for gaming. Here the specs:

    PSU: Seasonic PRIME Platinum 750W
    MB: ASUS ROG STRIX Z390-F GAMING (BIOS v1802)
    CPU: Intel Core i7-9700K 3,6 GHz - cooling Corsair Hydro H115i PRO
    RAM: Crucial Ballistix Sport LT DDR4 2666 MHz ‎1,2 Volt - 16GB x4
    GPU: ZOTAC GeForce GTX 1070 8GB AMP! Extreme Edition
    Drives: Samsung 980 PRO PCIe NVMe M.2 500GB - for boot drive, Samsung 860 EVO SSD SATA III 250 GB, Samsung 850 EVO SSD SATA III 250 GB, Seagate Barracuda Pro SATA III 6TB
    OS: Windows 10 pro x64


    Some days ago it stopped working: when I turn it on, it restarts 3 times and then doesn’t boot the OS. After the 3 restarts it shows this screen
    Click image for larger version. 

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    BIOS now has default settings, so it doesn't see the M2 system boot disk. When I enable CSM it starts Windows, but then if I turn it off it loses this setting again.

    I didn’t change anything before this issue, didn't even update Windows or drivers last time I used it.

    I first thought it could be a RAM issue because it is restarting when the RAM LED on MoBo is on, but I tried to use each RAM module alone and the PC restarted every time exactly in the same way. Here a video:
    https://youtu.be/kk86aeRFC-k
    I also launched Windows Memory Diagnostics Tool, result is “no error”.

    Now I am afraid it may be a MoBo issue, how can I check it?
    What do you advise me to do? Let me know if more details are needed

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40B)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardSupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
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    Accessory #3 Lamptron FC-5 V3 fan controller
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    Hi Gaia

    Welcome to the ROG forum.

    After enabling CSM, did you press the F10 key to save the setting?

    When you installed windows, did you do a UEFI install?

    The bios screen is usually a sign of instability, since you're not overclocking, I suspect unstable ram even though it passed windows diagnostics.

    Is your ram a single 64GB kit or are you combining sticks?

    All good at default settings?

    When you set your ram try raising:

    1) Dram voltage - 1.35v
    2) CPU VCCIO voltage - 1.25v
    3) CPU System Agent voltage - 1.25v

    F10 and Enter to save and exit.

    How does it go?

  3. #3
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    Hi Nate, thank you for answering

    Quote Originally Posted by Nate152 View Post
    After enabling CSM, did you press the F10 key to save the setting?
    Yes, I saved. I checked it again: it doesn't restart and it keeps the CSM enabled if I reboot or turn off the system, but it restarts and loses the setting when I unplug the power. I checked the PSU's voltages, everything is fine.

    Quote Originally Posted by Nate152 View Post
    When you installed windows, did you do a UEFI install?
    I don't remember that, it's been too long. Anyway I checked the System Information App and it says it's in Legacy mode. Is it a problem?

    Quote Originally Posted by Nate152 View Post
    Is your ram a single 64GB kit or are you combining sticks?
    I have 4 sticks, 16GB each. They are from 2 different sets of the same product, and I paid attention to put them paired in the correct slots.

    Quote Originally Posted by Nate152 View Post
    All good at default settings?
    I think yes, settings look ok with hardware specs.
    Click image for larger version. 

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    I'm sorry but there are a lot of things that I don't know about in the BIOS. I always used it in default mode, except for enabling CSM and turning off aura leds.

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