Results 1 to 6 of 6
-
05-19-2022 01:08 PM #1New ROGer Array
- Join Date
- May 2022
- Reputation
- 10
- Posts
- 3
5950x crashes when transcoding movie
Asus Dark Hero
Asus LC 6800 XT
Asus Ryujin 360
32 Gb CL14
AMD 5950x
something about transcoding a movie that crashes in about 10 seconds. Both Emby and Plex crash but windows remains running.
I can run all kinds of cpu enchmarks and it's fine but transcode a movie and crash.
-
05-19-2022 01:21 PM #2ROG Guru: Brown Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
- Join Date
- Apr 2018
- Reputation
- 66
- Posts
- 1,358
No used Emby
Have you looked at the error log in Plex. Not heard of anyone using 5950x for it, but I have used 1800x, 2700x and 3900x before without issue.
-
05-19-2022 01:38 PM #3New ROGer Array
- Join Date
- May 2022
- Reputation
- 10
- Posts
- 3
excellent suggestion and I should have thought of that first, thanks. I have to send it to Plex now...
Originally Posted by RedSector73
-
05-19-2022 02:52 PM #4New ROGer Array
- Join Date
- May 2022
- Reputation
- 10
- Posts
- 3
further testing to isolate things between the cpu and the gpu have shown that the GPU is likely the culprit.
Turning Hardware Acceleration off places all the transcoding onto the CPU and it works flawlessly. Re-introduce the Asus LC 6800 XT and it crashes.
So, it's now somehow within the GPU...
-
05-20-2022 03:37 AM #5Moderator Array
- Join Date
- Apr 2019
- Reputation
- 75
- Posts
- 1,982
Hi bforesman,
Did you have the same issue or it was the first time you use Emby and Plex in your pc?
Does it also occur on bios 4201 with bios all default settings and AMD Radeon Driver V22.3.1 installed from our support site?
Have you adjusted GPU settings in GPU TweakII V2.3.9.0?
Thank you.
-
05-20-2022 07:02 AM #6ROG Guru: Brown Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
- Join Date
- Apr 2018
- Reputation
- 66
- Posts
- 1,358
Might be worth using DDU and removing the graphic drivers and then reinstalling them.
Also, make sure you are using the latest chipset drivers. https://www.amd.com/en/support/chips...ocket-am4/x570
Reply With Quote
