Elite Rewards-Support

[-bluefire-]

Is anyone else able to get a hold of the Elite Rewards-Support?

I'm trying to contact them via email for over a month, no response so far

Or does anyone know of a way to contact them other than eliterewards_support@asus.com?

[amingerzic]

I also sent a couple of emails to them, because my tier is not upgraded, and I got no response.

[-bluefire-]

Well, at least i'm not the only one then.

Waiting for a response for over a month now.

Really frustrating how they ignore their customers

[Silent_Scone@ROG]

Hi both, could you please PM me your details and I'll check this for you.

[-bluefire-]

Hi both, could you please PM me your details and I'll check this for you.

I did 2 weeks ago...no reaction so far

[-bluefire-]

And another month went by without any answers from ASUS or someone fixing my problem.

This just shows how little they care about their customers.

[Silent_Scone@ROG]

Checked my PM but can't seem to find anything from you. I'll contact you this morning.

[Phil73]

My Elite rewards tells me "oops, We'll be back" whenever I try to log in.

[karlkimpton87]

I BOUGHT ROG STRIX SCOPE TKL wireless deluxes keyboard and this keeps happing went i buy rog partsi can NEVER GET MY POINTS ON MY PROFILE my pc is all rog - a few a go i never got my points for the mouse i got for rog SPATHA X i mean over one hundred pound for a mouse and i dont get my points 3 month laterI I buy the keyboard and again i dont get my points pls mr ROG give me my XXXXXXX points 300 pounds on mouse & keyboard and i dont get my points and i been saving for a game since 2019 pls helpp i have repciept in righttttttt format pls help rog parts are a lot of dollar so if people can free game every now & then it all helps have a nice day