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06-01-2022 11:56 AM #1New ROGer Array
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- Sep 2021
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My asus rog strix G15 G513QC stuck in a service center
Umm I need all the help I can get here. So my laptop suddenly had a keyboard short and sent it to the service center. It has been over 2 months now and everytime I call the service center they reply with that asus has not sent the parts yet.
A RMA request should not take over 2 months here, I need some help if there are replies to this
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06-02-2022 12:31 AM #2TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense 
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****Thread moved to Service Inquiries. An ASUS representative should be able to follow up with more information.
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< < < Click the drop-down above my avatar for my PC specs!
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06-02-2022 02:01 AM #3Moderator Array
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- Apr 2019
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Hi BULLETVOMIT,
May I have the serial number and RMA number via PM?
Thank you.
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