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  1. #1
    New ROGer Array
    Join Date
    Sep 2021
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    Unhappy My asus rog strix G15 G513QC stuck in a service center

    Umm I need all the help I can get here. So my laptop suddenly had a keyboard short and sent it to the service center. It has been over 2 months now and everytime I call the service center they reply with that asus has not sent the parts yet.

    A RMA request should not take over 2 months here, I need some help if there are replies to this

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010
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    ****Thread moved to Service Inquiries. An ASUS representative should be able to follow up with more information.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    Moderator Array
    Join Date
    Apr 2019
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    Hi BULLETVOMIT,
    May I have the serial number and RMA number via PM?
    Thank you.

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