Warranty problems! RTX 2080 SUPER Strix

[ChroMiuM Deejay]

Hi,that means,the only valid warranty its from the distributors?

If the repply its Yes,i would like to ask something:

Remove the text where it says 3 years warranty from the box when the box will be selled here in Japan

Ask that distributors,to tell the sellers to provide more instructions about the warranty,or if theres a way to pay a extra money to have a extended warranty,the sellers need to give us that option!

If i know about all it before buy,i will never buy a videocard with 1 year only warranty,and if there was a option for me to have the warranty extended,of course i will pay for that..... anyway, I feel cheated by lack of information and wrong information

[ChroMiuM Deejay]

and i think i found the issue,while the gpu tweak shows me 79c, in gpuz i see the hotspot temp at 104c, looks like bad thermal paste or thermal pad..maybe is that?

[STARRAIN@ROG]

Hi ChroMiuM Deejay,
Please refer to the warning part of our official website.
1. Warranty period may differ regionally, please check with your purchase site.
https://rog.asus.com/jp/graphics-car...pdesk_warranty
If you would like to buy extended warranty when purchase a graphics card, please consult the retailer/purchase site first.
Thank you.

[ChroMiuM Deejay]

Hahaha omg ,really?

We,costumers, we dont need to check websites to make sure if the maker says true things or not in the item box omg... a EASY way to solve this problem is, where it says 3 years Limited Warranty in the box,you guyz can place that text arround 1. Warranty period may differ regionally, please check with your purchase site.

so while we READ 3 Years Limited Warranty ,we also will READ that warranty will differ regionally... BE CLEAR guyz its so hard?

Now what, if in the box says rtx2080 ,but inside has a Rtx2060 ,you guyz will put somewere in the website something like that? (( The item inside may differ regionally )) I just cant trust whay says in the box anymore!! Or ,if you buy a Vanila Cake in the box ,but inside its something else, but at they website somewere in FAQ and HELP you will find , (( The flavors may differs regionally )) lol got what i mean? When we buy something,we will trust in what we have in your hands ,you guyz cannot place a text like that if its not true... just a lie.. well after years using asus for me,and for my costumers, its time to find something better ,and more transparent...

[ChroMiuM Deejay]

Also,remember,some sellers give people arround a option to pay for extended warranty just when we pay for the item,not 1 or 3 days after purchase the item... thats another reason to be clear..

[STARRAIN@ROG]

Hi ChroMiuM Deejay,
There would be a warranty sticker from distributors like this.

I'll forward your feedback to our team for consideration.
Thank you.

[ChroMiuM Deejay]

Hi,yea i see that, when we see that ,we think the TekWind its a secundary local warranty,since that Tekwind warranty instructions does not say anything like (( Our warranty will overwrite the maker warranty))

Still understandable....

example, when i bough a Asus monitor, the seller told me that i have 1 year local warranty in japan,after 1 year ,the warranty its from the maker... im glad i never had issue with the monitor itself..

thats all.. bb..