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  1. #11
    ROG Enthusiast Array ChroMiuM Deejay PC Specs
    ChroMiuM Deejay PC Specs
    MotherboardZ270F
    ProcessorI7700K
    Memory (part number)CMR16GX4M2C3466C16
    Graphics Card #1STRIX-GTX1070-O8G-GAMING 8GB GDDR5
    Storage #1M.2 Patriot Hellfire M2
    Storage #2Crucial CT525MX3001SSD1
    CPU CoolerCorsair H115i
    CaseNZXT Noctis 450
    Power SupplyRM 750X
    Keyboard Microsoft SideWinder X4 Keyboard
    Mouse Logicool G502
    OS Win10

    Join Date
    Jul 2017
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    Hi,that means,the only valid warranty its from the distributors?

    If the repply its Yes,i would like to ask something:

    Remove the text where it says 3 years warranty from the box when the box will be selled here in Japan

    Ask that distributors,to tell the sellers to provide more instructions about the warranty,or if theres a way to pay a extra money to have a extended warranty,the sellers need to give us that option!

    If i know about all it before buy,i will never buy a videocard with 1 year only warranty,and if there was a option for me to have the warranty extended,of course i will pay for that..... anyway, I feel cheated by lack of information and wrong information

  2. #12
    ROG Enthusiast Array ChroMiuM Deejay PC Specs
    ChroMiuM Deejay PC Specs
    MotherboardZ270F
    ProcessorI7700K
    Memory (part number)CMR16GX4M2C3466C16
    Graphics Card #1STRIX-GTX1070-O8G-GAMING 8GB GDDR5
    Storage #1M.2 Patriot Hellfire M2
    Storage #2Crucial CT525MX3001SSD1
    CPU CoolerCorsair H115i
    CaseNZXT Noctis 450
    Power SupplyRM 750X
    Keyboard Microsoft SideWinder X4 Keyboard
    Mouse Logicool G502
    OS Win10

    Join Date
    Jul 2017
    Reputation
    10
    Posts
    27

    and i think i found the issue,while the gpu tweak shows me 79c, in gpuz i see the hotspot temp at 104c, looks like bad thermal paste or thermal pad..maybe is that?

  3. #13
    Moderator Array
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    Hi ChroMiuM Deejay,
    Please refer to the warning part of our official website.
    1. Warranty period may differ regionally, please check with your purchase site.
    https://rog.asus.com/jp/graphics-car...pdesk_warranty
    If you would like to buy extended warranty when purchase a graphics card, please consult the retailer/purchase site first.
    Thank you.

  4. #14
    ROG Enthusiast Array ChroMiuM Deejay PC Specs
    ChroMiuM Deejay PC Specs
    MotherboardZ270F
    ProcessorI7700K
    Memory (part number)CMR16GX4M2C3466C16
    Graphics Card #1STRIX-GTX1070-O8G-GAMING 8GB GDDR5
    Storage #1M.2 Patriot Hellfire M2
    Storage #2Crucial CT525MX3001SSD1
    CPU CoolerCorsair H115i
    CaseNZXT Noctis 450
    Power SupplyRM 750X
    Keyboard Microsoft SideWinder X4 Keyboard
    Mouse Logicool G502
    OS Win10

    Join Date
    Jul 2017
    Reputation
    10
    Posts
    27

    Hahaha omg ,really?

    We,costumers, we dont need to check websites to make sure if the maker says true things or not in the item box omg... a EASY way to solve this problem is, where it says 3 years Limited Warranty in the box,you guyz can place that text arround 1. Warranty period may differ regionally, please check with your purchase site.

    so while we READ 3 Years Limited Warranty ,we also will READ that warranty will differ regionally... BE CLEAR guyz its so hard?

    Now what, if in the box says rtx2080 ,but inside has a Rtx2060 ,you guyz will put somewere in the website something like that? (( The item inside may differ regionally )) I just cant trust whay says in the box anymore!! Or ,if you buy a Vanila Cake in the box ,but inside its something else, but at they website somewere in FAQ and HELP you will find , (( The flavors may differs regionally )) lol got what i mean? When we buy something,we will trust in what we have in your hands ,you guyz cannot place a text like that if its not true... just a lie.. well after years using asus for me,and for my costumers, its time to find something better ,and more transparent...
    Last edited by ChroMiuM Deejay; 06-09-2022 at 08:12 AM.

  5. #15
    ROG Enthusiast Array ChroMiuM Deejay PC Specs
    ChroMiuM Deejay PC Specs
    MotherboardZ270F
    ProcessorI7700K
    Memory (part number)CMR16GX4M2C3466C16
    Graphics Card #1STRIX-GTX1070-O8G-GAMING 8GB GDDR5
    Storage #1M.2 Patriot Hellfire M2
    Storage #2Crucial CT525MX3001SSD1
    CPU CoolerCorsair H115i
    CaseNZXT Noctis 450
    Power SupplyRM 750X
    Keyboard Microsoft SideWinder X4 Keyboard
    Mouse Logicool G502
    OS Win10

    Join Date
    Jul 2017
    Reputation
    10
    Posts
    27

    Also,remember,some sellers give people arround a option to pay for extended warranty just when we pay for the item,not 1 or 3 days after purchase the item... thats another reason to be clear..

  6. #16
    Moderator Array
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    Hi ChroMiuM Deejay,
    There would be a warranty sticker from distributors like this.
    Click image for larger version. 

Name:	tekwind.JPG 
Views:	0 
Size:	82.1 KB 
ID:	93424
    I'll forward your feedback to our team for consideration.
    Thank you.

  7. #17
    ROG Enthusiast Array ChroMiuM Deejay PC Specs
    ChroMiuM Deejay PC Specs
    MotherboardZ270F
    ProcessorI7700K
    Memory (part number)CMR16GX4M2C3466C16
    Graphics Card #1STRIX-GTX1070-O8G-GAMING 8GB GDDR5
    Storage #1M.2 Patriot Hellfire M2
    Storage #2Crucial CT525MX3001SSD1
    CPU CoolerCorsair H115i
    CaseNZXT Noctis 450
    Power SupplyRM 750X
    Keyboard Microsoft SideWinder X4 Keyboard
    Mouse Logicool G502
    OS Win10

    Join Date
    Jul 2017
    Reputation
    10
    Posts
    27

    Hi,yea i see that, when we see that ,we think the TekWind its a secundary local warranty,since that Tekwind warranty instructions does not say anything like (( Our warranty will overwrite the maker warranty))

    Still understandable....

    example, when i bough a Asus monitor, the seller told me that i have 1 year local warranty in japan,after 1 year ,the warranty its from the maker... im glad i never had issue with the monitor itself..

    thats all.. bb..

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