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  1. #1
    New ROGer Array
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    Aug 2021
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    z490e ethernet issues/ new ethernet question

    Hey all,

    Been dealing with this junk ethernet on 2 computers, Its been working Ok until i started doing backups using synology.
    Long story short the built in Intel(R) Ethernet Controller (2) I225-V. its fully updated with the firmware as well.

    Symptoms: when a backup is initiated the ethernet becomes unresponsive, cannot disable from device manager, cannot reboot pc unless i flip the power switch.

    I worked with synology support extensively running through logs, fixes, adjustments and the conclusion was that it only happens on this ethernet on 2 separate computers. Wifi works fine

    Resolution:
    I installed a tplink TG-3468 and I no longer have issues However why is it showing as realtek pcie gbe family controller instead of the TP link device? Not sure if its a huge deal.
    Tried to contact support but apparently if you choose US the technical support function disappears (real nice asus)

  2. #2
    New ROGer Array
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    Aug 2021
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    download realtek drivers

    ended up installing the latest windows drivers from
    https://www.realtek.com/en/component...press-software

    updated everything to 2022 drivers

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