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  1. #1
    ROG Guru: Yellow Belt Array Crasje's Avatar
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    Armoury crate says there is something for my Balteus QI

    Hi,

    I see a red circle with a white N in Armoury Crate telling me there is something new for the Balteus QI. When I click on that section there is not much to click on and I can't find the 'new' item so my Armoury keeps telling me something is new.

    How can I find the item or how can I remove the notification?

    Thanks for the help!
    Cooler Master Cosmos II (with glass side panel)
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  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
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    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40B)
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    Nate152's Avatar
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    Hi Crasje

    The Red circle with the white N is either an update or to sync your profiles.

    At the top left of Armoury Crate click Device, Click the ROG Balteus QI, at the top right click the 3 vertical dots to sync your profiles.

    You can check for a firmware update on the Firmware Update tab.

  3. #3
    New ROGer Array
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    I also noticed this behavior with my balteus 4 months ago (here is the thread) .

    Still no fix yet from the devs, I hope this bug is reported too since we can't do anything to remove this notification (updates or sync profiles doesn't fix it)

  4. #4
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
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    MrAgapiGC's Avatar
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    that issue is know soon that will be fixed on the new incoming version of AC
    Learn, Play Enjoy!

  5. #5
    New ROGer Array
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    Quote Originally Posted by MrAgapiGC View Post
    that issue is know soon that will be fixed on the new incoming version of AC
    Good to know! Thanks!

  6. #6
    ROG Enthusiast Array Lightbringer PC Specs
    Lightbringer PC Specs
    MotherboardAsus Prime X570-PRO
    ProcessorAMD Ryzen 7 5800x
    Memory (part number)GSkill Trident Z RBG F4-3200C14D-32GTZR
    Graphics Card #1Asus ROG Strix GeForce GTX1080TI-O11G
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    Quote Originally Posted by MrAgapiGC View Post
    that issue is know soon that will be fixed on the new incoming version of AC
    ooooohh
    Thx, i am waiting for this for ages now. Lets hope they really fixed it, because it is preventing my Balteus from automaticly switch profiles when starting and closing games.

  7. #7
    ROG Enthusiast Array Lightbringer PC Specs
    Lightbringer PC Specs
    MotherboardAsus Prime X570-PRO
    ProcessorAMD Ryzen 7 5800x
    Memory (part number)GSkill Trident Z RBG F4-3200C14D-32GTZR
    Graphics Card #1Asus ROG Strix GeForce GTX1080TI-O11G
    Sound CardCreative Soundblaster AE-7
    MonitorAsus ROG PG279Q 68,6 cm
    Storage #1Samsung 960 EVO MZ-V6E500BW Internal Solid State Drive (500GB)
    Storage #2Crucial MX300 2TB SATA 2.5 Inch Solid State Drive - CT2050MX300SSD1
    CPU CoolerNoctua NH-D15 SE-AM
    CaseFractal Design Define r5
    Power SupplySeasonic SS-650KM3 X650 80 Plus Gold
    Keyboard Asus ROG Claymore
    Mouse Asus ROG Gladius 2
    Headset Beyerdynamic DT-990 Pro / ModMic
    Mouse Pad Asus ROG Baltheus
    Headset/Speakers Logitech Z506 5.1
    OS Windows 10 Home Edition
    Network RouterAsus RT-AC68U AC1900 Black Diamond Dual-Band WLAN Router

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    Quote Originally Posted by MrAgapiGC View Post
    that issue is know soon that will be fixed on the new incoming version of AC
    Just figured i let you guys know.. the newest version of AC did not fix this issue.
    the red dot is still there and the balteus shows as disconnected in gaming profiles...

  8. #8
    New ROGer Array
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    Quote Originally Posted by Lightbringer View Post
    Just figured i let you guys know.. the newest version of AC did not fix this issue.
    the red dot is still there and the balteus shows as disconnected in gaming profiles...
    Hate to be that guy but one of the thing that the new update fix (or at least didn't break futher) is this. I don't have that red buble on my balteus QI anymore.

    I don't know what I can recommand you to do, maybe start by resync the 3 profiles of your balteus? Try to removed the files related to the balteus in the AC folder and do the update for that device again? (See Nate152 post below as it can break your AC, resulting to juste unstall and install AC again. Looking at all the folders now and I can't figured out what files I deleted to trigger the update again, so use this mehtod at your own risk)

    Ultimately reinstall armoury crate but it never did anything for me and it's a real chore so...
    Last edited by PWN3D_; 08-04-2022 at 05:06 PM.

  9. #9
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
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    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
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    Nate152's Avatar
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    Hey PWN3D_

    Good to hear your ROG Balteus Qi is working ok.

    I wouldn't go deleting any files as this may give you problems when installing Armoury Crate.

    Try using the Armoury Crate uninstall tool from the Asus Support Center.

    Select your operating system then click Show all in blue, it's the third download.

    https://www.asus.com/supportonly/Arm...Desk_Download/

    Once uninstalled, install Armoury Crate version 3.2.2.3, then head to the update center and run all the updates.

  10. #10
    New ROGer Array
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    Quote Originally Posted by Nate152 View Post
    Hey PWN3D_

    Good to hear your ROG Balteus Qi is working ok.

    I wouldn't go deleting any files as this may give you problems when installing Armoury Crate.

    Try using the Armoury Crate uninstall tool from the Asus Support Center.

    Select your operating system then click Show all in blue, it's the third download.

    https://www.asus.com/supportonly/Arm...Desk_Download/

    Once uninstalled, install Armoury Crate version 3.2.2.3, then head to the update center and run all the updates.
    Hey Nate152,

    I remember doing it once to try to fix this problem without having to just nuke armoury crate, but I can't remember what files/folder I deleted so i'll edit my post to reflect the dangerousness of that method

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