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Zephyrus G14 2022 major issues screen turns off when unplugged

spikerules
Level 7

‎07-04-2022 01:19 AM - last edited on ‎03-06-2024 10:21 PM by Community Admin

So... I have returned one laptop already and had a replacement which unfortunately still persists on the new laptop.

Whenever I unplug the laptop the screen turns off and stays off. I believe this has something to do with power saving. The screen would go from 120hz to 60hz and turn back on again. Unfortunately it never turns back on again. I have searched every online for a fix for this issue, but I can't find anyone else with this issue, which surprises me considering I have had TWO laptops with the same issue.

Any help would be much appreciated.
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spikerules
Level 7

‎07-06-2022 06:46 AM

Okay so the fix is to uninstall Asus Calibration. Now I cannot replicate the issue. So DO NOT install asus calibration or if it is jnstalled uninstall it and the issue goes away. Hope it helps others with the same issue.
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