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  1. 07-14-2022 10:08 AM #11
    MasterC@ROG
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    Please check your inbox, a fix has been sent.

    Quote Originally Posted by Dimpy View Post
    Headphones are not working after few days. In system they are shown as ESS USB Audio instead of their name. Stop/play button is still working, but there is no sound. Microphone, sound regulation and matrix are not working. Also headphones are not detected by Armoury Crate. How can I solve this problem?
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  2. 07-15-2022 07:04 PM #12
    Dimpy
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    MASTERC@ROG Thank you very much! You really helped. Headset is working now.
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  3. 07-15-2022 09:39 PM #13
    Nate152
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    Hey Dimpy,

    Good to hear all is well with your ROG Delta S Animate.
    ROG Strix 1070 OC Guide - ROG Spatha X Rapid Fire - ROG Falchion Touch Panel - z270 BCLK Overclocking - Xsplit Gamecaster Guide - ROG RX 460 OC Guide
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  4. 10-04-2022 08:00 AM #14
    thisismyrog1
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    Quote Originally Posted by MasterC@ROG View Post
    Please check your inbox, a fix has been sent.
    Hi,

    I have the same issue.

    Can you send me a fix about this issue as well ?

    Please
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  5. 10-09-2022 04:53 AM #15
    Baxxtar
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    Quote Originally Posted by MasterC@ROG View Post
    Please check your inbox, a fix has been sent.
    Hi,

    I have the same problem with my Delta S Animate.

    i need help please.
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  6. 10-11-2022 03:21 PM #16
    MasterC@ROG
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    Everyone here got their issue resolved, if anyone else, the solution will be up on the support site soon, until then - feel free to PM me directly.
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  7. 11-16-2022 07:39 PM #17
    MasterC@ROG
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    Please find the updated firmware on the support page:
    https://rog.asus.com/me-en/headsets-...helpdesk_bios/
    Click image for larger version.  Name: Delta S Animate support page.png  Views: 0  Size: 12.1 KB  ID: 96308
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  8. 11-21-2022 12:39 PM #18
    Adarshraj07
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    Unhappy delta s animate not working

    Quote Originally Posted by Dimpy View Post
    MASTERC@ROG Thank you very much! You really helped. Headset is working now.

    i had the same issue, sent the headphones to asus and got a brand new one. after a week new one went all black and showing ess audio and not working at all. can you let me know the solution you've got to fix yours ?

    thanks in advance.
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  9. 02-01-2023 11:59 PM #19
    Zaerog
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    Quote Originally Posted by MasterC@ROG View Post
    Please find the updated firmware on the support page:
    https://rog.asus.com/me-en/headsets-...helpdesk_bios/
    Click image for larger version.  Name: Delta S Animate support page.png  Views: 0  Size: 12.1 KB  ID: 96308
    Hey I'm having the same issue kind of.

    I have a ROG Delta S headset and it worked really well until recently when its only working some of the time. When the device is recognized as ROG DELTA S it works but then sometimes it just shows as ESS USB AUDIO and stops working.

    Replugging it a bazillion times sometimes fixes the issue.

    However I downloaded the firmware update file (for delta s) but I cant burn it.

    failedburn.png
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  10. 02-02-2023 02:10 AM #20
    MasterC@ROG
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    Quote Originally Posted by Zaerog View Post
    Hey I'm having the same issue kind of.

    I have a ROG Delta S headset and it worked really well until recently when its only working some of the time. When the device is recognized as ROG DELTA S it works but then sometimes it just shows as ESS USB AUDIO and stops working.

    Replugging it a bazillion times sometimes fixes the issue.

    However I downloaded the firmware update file (for delta s) but I cant burn it.

    failedburn.png
    Please note that the firmware for Delta S and Delta S Animate are different.
    You can find the Delta S support page here:
    https://rog.asus.com/us/headsets-aud...helpdesk_bios/
    Or download directly from here:
    https://dlcdnets.asus.com/pub/ASUS/A...OG%20Delta%20S

    For reference:
    Click image for larger version.  Name: Delta S Burn successful.jpg  Views: 0  Size: 30.1 KB  ID: 97138
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