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Random black screen and exclamation points in device manager

Lascivious1
Level 8
Whats up guys!

2 issues I cant figure out.

1: I have installed every driver that is available in the drivers and utilities page for our motherboard. Current on the latest bios as well. System is fully up to date on windows update and even all the optional updates and still in my device manager I have multiple exclamation points in "other devices" I dont know what to do and cant figure out what they actually are. Can someone point me in the right direction or someone that knows their way around and help me figure out what is going on?
picture included!

2: randomly, I'll get black screen that will last for a full 2 seconds and then the picture comes back. don't know what that is about either. My RTX 3080 also has the most recent drivers installed. I would appreciate any help I can get on both these issues. I'm stuck and not sure what else to try.
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4 REPLIES 4

RedSector73
Level 12

RedSector73 wrote:
Run Intel Driver Assistant
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html


That worked amazingly! Got rid of most of them but still have 2 left. PCI Device and SM Bus Controller.
Know anything about those two?

MoKiChU
Level 40
Hi,

You need these firmware/drivers for your ASUS ROG Strix Z690-E Gaming WiFi motherboard :

[FIRMWARE] Intel ME (H610/B660/H670/Z690)

[DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx/7xx)

- Intel Chipset Drivers


- Intel MEI Drivers (Drivers Only)


- Intel VMD Drivers (Drivers Only) :

Drivers - 6xx/7xx


[DRIVERS] Intel GNA (5xx/6xx/7xx)

[DRIVERS] Intel Serial IO (3xx/4xx/5xx/6xx/7xx)

- Intel Serial IO Drivers (Drivers Only) :

Drivers - 6xx/7xx


[DRIVERS] Intel Ethernet/WiFi/Bluetooth

- Intel Ethernet Drivers (Drivers Only) :

Drivers - I225/I226


- Intel WiFi Drivers (Drivers Only) :

Drivers - 9xxx/AXxxx


- Intel Bluetooth Drivers (Drivers Only) :

Drivers - 8xxx/9xxx/AXxxx


[DRIVERS] Realtek USB Audio (Intel 5xx/6xx/7xx & AMD 5xx/6xx/TRX40)

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of the thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

MoKiChU wrote:
Hi,

You need these firmware/drivers for your ASUS ROG Strix Z690-E Gaming WiFi motherboard :

[FIRMWARE] Intel ME (H610/B660/H670/Z690)

[DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx/7xx)

- Intel Chipset Drivers


- Intel MEI Drivers (Drivers Only)


- Intel VMD Drivers (Drivers Only) :

Drivers - 6xx/7xx


[DRIVERS] Intel GNA (5xx/6xx/7xx)

[DRIVERS] Intel Serial IO (3xx/4xx/5xx/6xx/7xx)

- Intel Serial IO Drivers (Drivers Only) :

Drivers - 6xx/7xx


[DRIVERS] Intel Ethernet/WiFi/Bluetooth

- Intel Ethernet Drivers (Drivers Only) :

Drivers - I225/I226


- Intel WiFi Drivers (Drivers Only) :

Drivers - 9xxx/AXxxx


- Intel Bluetooth Drivers (Drivers Only) :

Drivers - 8xxx/9xxx/AXxxx


[DRIVERS] Realtek USB Audio (Intel 5xx/6xx/7xx & AMD 5xx/6xx/TRX40)

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of the thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.


Thanks!
The Asus Armour crate finalized the last 2 exclamation points. I am now clear of them.