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  1. #1
    New ROGer Array
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    Armoury Crate: Error Accessing Tools Tab

    Hi all,

    I have recently rebuilt my PC around TUF GAMING B560M-PLUS WIFI motherboard. Amazingly I was even able to install all the drivers without the original CD, so my Device Manager looks good - no thanks to ASUS download site, but kudos to the DriverPack web site.

    I have also installed Armoury Crate; it works well, except for one issue: when I click on the "Tools" tab, it shows "unknown error with the content" in all of its sub-tabs - Driver, Utility, etc. A screenshot is attached. I see the same problem in Crate versions 3.2.2.3 (available on ASUS site) and 5.2.12.0 (which got somehow installed through the MS App Store).

    Any advice on how to fix it?

    On a tangentially related issue: I can't reach ASUS support because it DEMANDS that I enter the S/N of my MB first, and I can't figure out how to find it without fully disassembling the PC (I don't have the original box)! Ain't it cute: Crate and other ASUS utilities see that my MB is B560M, but they do not list its S/N, nor is it listed in the UEFI.

    Thanks to all and happy hunting!
    Miniatura de Adjuntos Miniatura de Adjuntos Armoury Crate Tools Error.png  


  2. #2
    New ROGer Array
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    No one has ever encountered this problem? No solutions, no advice?

  3. #3
    New ROGer Array
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    Quote Originally Posted by sergeylibs View Post
    No one has ever encountered this problem? No solutions, no advice?
    Same error here.

  4. #4
    New ROGer Array
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    same here

    same here

  5. #5
    New ROGer Array
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    same

  6. #6
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
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    xeromist's Avatar
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    Please report your problems in the sticky thread.
    https://rog.asus.com/forum/showthrea...-if-any-issues
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  7. #7
    ROG Guru: Yellow Belt Array lightknightrr PC Specs
    lightknightrr PC Specs
    MotherboardAsus Zenith II Extreme Alpha
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    lightknightrr's Avatar
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    Same error.

  8. #8
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
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    Please report in the issues thread. Posting here will not get the problem fixed.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

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