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  1. #1
    Administrator Array MasterC@ROG's Avatar
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    Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

    A new major release was just released.
    Please install using Armoury Crate Installer v3.2.2.3
    https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip

    Armoury Crate v5.2.12.0 - Core service updates:
    1. Armoury Crate Lite Service v5.2.10
    2. Armoury Crate Service v5.2.10
    3. AURA Service (Lighting Service) v3.05.66
    4. ROG Live Service v1.5.10.0

    Aura Creator v3.4.3.0 - Core service updates:
    1. Armoury Crate Lite Service v5.2.10
    2. Armoury Crate Service v5.2.10
    3. AURA Service (Lighting Service) v3.05.66
    4. ROG Live Service v1.5.10.0

    Armoury Crate v5.2.12.0 - New features:
    1. Added "Multiple display & slideshow mode" in Aura Wallpaper
    2. Added Ukrainian support
    3. [Laptop] Added "GameVisual" OSD config
    4. [Laptop] Added "Overclocking control" for system configuration
    5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
    6. Usability enhancements

    Aura Creator v3.4.3 - New features:
    1. Added Ukrainian support
    2. Added AniMe Matrix Motherboard Aura Sync mode support
    3. Added Aura Wallpaper multiple displays support
    4. Enhanced the UI of available devices list

    Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
    1. Wireless device firmware update flow enhancement
    2. Improved Aura Ready game lighting effect performance
    3. Fixed incorrect device name display issue
    4. Fixed Update Center - sometimes cannot process update correctly issue
    5. Fixed wireless device battery panel detection and status error
    6. Fixed access to device page in Spanish issue
    7. Fixed Aura Sync device list doesn't show all connected devices issue
    8. Fixed "Service error" issue for specific platform
    9. [Mouse] Fixed DPI value cannot save when switching by hotkey
    10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
    11. [Keyboard] Fixed cannot set key change function in Spanish display
    12. UI flow & GUI layout enhancements
    13. Other bugs fixes

    Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
    1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Uninstall Aura Sync software if already installed.
    Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
    DO NOT delete files manually after uninstalling Armoury Crate
    DO NOT modify the registry

    Forms MUST be completed and submitted in order to be processed.

    Uninstall Tool - v2.1.4
    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip

    Must read before reporting issues:
    1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
    2. Try to reboot the system after updates are installed, and check again.
    3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
    4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
    5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
    6. Post a brief description of your issue in this thread (less than 50 words)
    7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
    8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
    9. Save the link to the form in case additional files need to be uploaded

    Log Collection Tool (must attach to your form) - Instructions
    Click image for larger version. 

Name:	AC Record Log .png 
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    First, check the Record log box to start recording
    Agree to the disclaimer
    Replicate the issue you are having (reboot if necessary - the log tool will keep running)
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording
    Remember to upload this log file to the Google Form (change file extension to .txt first)

    __________________________________________________ __________________________________________________ ___________________________________________

    To check if your product is supported in Armoury Crate
    https://www.asus.com/us/support/FAQ/1042459
    __________________________________________________ __________________________________________________ ___________________________________________

    Installation Error?
    Download and install Armoury Crate Lite Log Tool v1.0.6.0
    https://dlcdnets.asus.com/pub/ASUS/m...e_Log_Tool.zip
    Refer to instructions
    https://www.asus.com/support/FAQ/1041654/
    Post a quick description of your issue here, direct message me with the cloud link to the log file.
    Last edited by MasterC@ROG; 08-18-2022 at 03:36 AM.

  2. #2
    ROG Guru: Orange Belt Array Erwin05 PC Specs
    Erwin05 PC Specs
    MotherboardAsus ROG Strix X570-E Gaming Bios v4408
    ProcessorAMD Ryzen 5 5600X @ 3.7 GHz
    Memory (part number)G.SKILL F4-3200C14D-16GFX
    Graphics Card #1ASUS ROG STRIX-GTX1070-8G-GAMING
    MonitorTUF Gaming VG249QM1A
    CPU CoolerNoctua NH-D15S chromax black
    Power SupplySeasonic PRIME PX-650
    OS Windows 11 Home - 22H2
    Network RouterAsus ROG Rapture GT-AX6000

    Join Date
    May 2015
    Reputation
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    Translations updated in latest Armoury Crate V5.3.4.0, please let us know if anything else, thanks!


    The text at the little circle isnt in Dutch language, all 6 fields have this from cpu core to my profile, all 5 tabs have this too.

    Sposta per riordinare = Italian = (verplaatsen om opnieuw te ordenen) in Dutch.

    Click image for larger version. 

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ID:	94502

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Niet geïnstalleerd
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0
    Last edited by MasterC@ROG; 10-10-2022 at 09:42 AM.

  3. #3
    ROG Enthusiast Array
    Join Date
    Mar 2012
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    Please update to OptionHal v20220822 (including ENE DRAM HAL v1.1.40.3) which was published on 9/13.

    Everything was working fine until the last couple updates, first of all my G.Skill Trident Z is no longer recognized and with the last update the shutdown effect come back to on with rainbow effect after few reboots, no matter was configured. More people is facing these two issues!
    PLEASE FIX IT!

    P.S. I've tried to uninstall and reinstall, clean install, several times... no success! When I use any older version than 5.1.5 everything works fine!

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Não instalado
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    ASUS FanCard HAL 1.0.6
    ASUS MB Peripheral Products 1.0.35
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_DRAM_RGB_AIO 1.0.3.37
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0
    Last edited by MasterC@ROG; 09-14-2022 at 10:30 AM.

  4. #4
    ROG Enthusiast Array
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    Any news about fix the memos sync?

    Quote Originally Posted by MarcioTB View Post
    Form received with log

    Everything was working fine until the last couple updates, first of all my G.Skill Trident Z is no longer recognized and with the last update the shutdown effect come back to on with rainbow effect after few reboots, no matter was configured. More people is facing these two issues!
    PLEASE FIX IT!

    P.S. I've tried to uninstall and reinstall, clean install, several times... no success! When I use any older version than 5.1.5 everything works fine!

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Não instalado
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    ASUS FanCard HAL 1.0.6
    ASUS MB Peripheral Products 1.0.35
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_DRAM_RGB_AIO 1.0.3.37
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0

  5. #5
    ROG Enthusiast Array
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    Nov 2013
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    Form with log received. Conclusion - no leak found

    Handles leak (ArmouryCrate.UserSessionHelper.exe): Opening AC after being closed for a while increases handles by 10 000 & if I'm viewing AniMe Matrix in "Audio Mode" with "Show Visualizer" ON (leak).
    Last edited by MasterC@ROG; 08-26-2022 at 08:11 AM.

  6. #6
    New ROGer Array
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    Nov 2020
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    1

    RGB on boot

    ARGB always revert to default rainbow puke when booting up. In previous version it was able to keep at static with my selected color.

  7. #7
    ROG Member Array
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    Apr 2022
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    Form with log received. Framework v3.1.1.0 published on 9/19 to resolve the issue.

    Devices Tab keep loading. Can't user Fan Expert.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service 未安裝
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0

    Click image for larger version. 

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ID:	94505
    Click image for larger version. 

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ID:	94506
    Last edited by MasterC@ROG; 09-26-2022 at 09:20 AM.

  8. #8
    ROG Member Array
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    Jul 2022
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    Issue resolved in Armoury Crate v5.3.4.0, please update.

    Form with log received

    Simply put, Armoury Crate detects then 'undetects' my devices. Thus, the dashboard readings don't show (always at 0). However, the lighting for all of the devices work fine.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Not installed
    AacVGA 0.0.5.2
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AIOFan HAL 1.1.47.0
    KingstonDram 1.1.12
    ASUS AURA Motherboard HAL 1.3.4.0
    ENE RGB HAL 1.1.39.18
    AURA DRAM Component 1.1.18
    Patriot Viper DRAM RGB 1.0.9.4
    ENE_DRAM_RGB_AIO 1.0.3.37
    PHISON HAL 1.0.9.0
    Patriot Viper M2 SSD RGB 1.1.0.2
    WD_BLACK AN1500 1.0.14.0
    ENE_EHD_M2_HAL 1.0.9.12
    Universal Holtek RGB DRAM 1.0.0.3
    Miniatura de Adjuntos Miniatura de Adjuntos Untitled1.png  

    Untitled2.png  

    Last edited by MasterC@ROG; 10-10-2022 at 09:45 AM.

  9. #9
    ROG Member Array Darthy123 PC Specs
    Darthy123 PC Specs
    MotherboardROG STRIX Z690-E Gaming WiFi
    Processor12th Gen Intel Core i9-12900K
    Memory (part number)32GB Corsair Dominator Platinum RGD DDR 5600
    Graphics Card #1NVidia GeForce GTX 750
    Storage #1Samsung SSD 980 PRO 2TB
    CPU CoolerCorsair iCue H150i Elite Capellix LCD
    CaseFractal Define 7
    Power SupplyCorsair HX1000 1000W platinum 80+
    OS Windows 11 Pro

    Join Date
    Jun 2022
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    Issue resolved in latest Armoury Crate version.

    Quote Originally Posted by TianaV View Post
    Simply put, Armoury Crate detects then 'undetects' my devices. Thus, the dashboard readings don't show (always at 0). However, the lighting for all of the devices work fine.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Not installed
    AacVGA 0.0.5.2
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AIOFan HAL 1.1.47.0
    KingstonDram 1.1.12
    ASUS AURA Motherboard HAL 1.3.4.0
    ENE RGB HAL 1.1.39.18
    AURA DRAM Component 1.1.18
    Patriot Viper DRAM RGB 1.0.9.4
    ENE_DRAM_RGB_AIO 1.0.3.37
    PHISON HAL 1.0.9.0
    Patriot Viper M2 SSD RGB 1.1.0.2
    WD_BLACK AN1500 1.0.14.0
    ENE_EHD_M2_HAL 1.0.9.12
    Universal Holtek RGB DRAM 1.0.0.3

    I have a similar issue, Worked fine two releases back. Last two releases I've been unable to see any of the details. Have used the uninstall tool and re-installed but problem persists. Also Armoury Crate tends to crash when I select the Dashboard after viewing other sections in the app. I can't comment re lighting as I use iCue. System is fully patched, drivers up to date and BIOS at latest version. Details and logs uploaded via form.
    Miniatura de Adjuntos Miniatura de Adjuntos Screenshot 2022-08-08 185613.jpg  

    Last edited by MasterC@ROG; 10-10-2022 at 09:36 AM. Reason: Form completed

  10. #10
    Administrator Array MasterC@ROG's Avatar
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    After monitoring the handles we concluded that there's no leak:

    Testing method:
    1. Record the number of handles before enabling the audio mode.
    2. Enable the audio mode, observe whether the number of handles fluctuates over time or simply increases
    * If it decreases as much as it increases then there's no leak
    * The number of handles were about the same before as after an extended period of time (cancelled out)


    Quote Originally Posted by AndrasROG View Post

    Handles leak (ArmouryCrate.UserSessionHelper.exe): Opening AC after being closed for a while increases handles by 10 000 & if I'm viewing AniMe Matrix in "Audio Mode" with "Show Visualizer" ON (leak).
    Last edited by MasterC@ROG; 08-26-2022 at 08:21 AM.

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