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  1. #1
    Administrator Array MasterC@ROG's Avatar
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    Aug 2014
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    Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

    A new major release was just released.
    Please install using Armoury Crate Installer v3.2.2.3
    https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip

    Armoury Crate v5.2.12.0 - Core service updates:
    1. Armoury Crate Lite Service v5.2.10
    2. Armoury Crate Service v5.2.10
    3. AURA Service (Lighting Service) v3.05.66
    4. ROG Live Service v1.5.10.0

    Aura Creator v3.4.3.0 - Core service updates:
    1. Armoury Crate Lite Service v5.2.10
    2. Armoury Crate Service v5.2.10
    3. AURA Service (Lighting Service) v3.05.66
    4. ROG Live Service v1.5.10.0

    Armoury Crate v5.2.12.0 - New features:
    1. Added "Multiple display & slideshow mode" in Aura Wallpaper
    2. Added Ukrainian support
    3. [Laptop] Added "GameVisual" OSD config
    4. [Laptop] Added "Overclocking control" for system configuration
    5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
    6. Usability enhancements

    Aura Creator v3.4.3 - New features:
    1. Added Ukrainian support
    2. Added AniMe Matrix Motherboard Aura Sync mode support
    3. Added Aura Wallpaper multiple displays support
    4. Enhanced the UI of available devices list

    Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
    1. Wireless device firmware update flow enhancement
    2. Improved Aura Ready game lighting effect performance
    3. Fixed incorrect device name display issue
    4. Fixed Update Center - sometimes cannot process update correctly issue
    5. Fixed wireless device battery panel detection and status error
    6. Fixed access to device page in Spanish issue
    7. Fixed Aura Sync device list doesn't show all connected devices issue
    8. Fixed "Service error" issue for specific platform
    9. [Mouse] Fixed DPI value cannot save when switching by hotkey
    10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
    11. [Keyboard] Fixed cannot set key change function in Spanish display
    12. UI flow & GUI layout enhancements
    13. Other bugs fixes

    Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
    1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Uninstall Aura Sync software if already installed.
    Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
    DO NOT delete files manually after uninstalling Armoury Crate
    DO NOT modify the registry

    Forms MUST be completed and submitted in order to be processed.

    Uninstall Tool - v2.1.4
    https://dlcdnets.asus.com/pub/ASUS/m...stall_Tool.zip

    Must read before reporting issues:
    1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
    2. Try to reboot the system after updates are installed, and check again.
    3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
    4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
    5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
    6. Post a brief description of your issue in this thread (less than 50 words)
    7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
    8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
    9. Save the link to the form in case additional files need to be uploaded

    Log Collection Tool (must attach to your form) - Instructions
    Click image for larger version. 

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    First, check the Record log box to start recording
    Agree to the disclaimer
    Replicate the issue you are having (reboot if necessary - the log tool will keep running)
    Click on the Generate log data button
    Save the log file to a location of your choice.
    Stop the recording
    Remember to upload this log file to the Google Form (change file extension to .txt first)

    __________________________________________________ __________________________________________________ ___________________________________________

    To check if your product is supported in Armoury Crate
    https://www.asus.com/us/support/FAQ/1042459
    __________________________________________________ __________________________________________________ ___________________________________________

    Installation Error?
    Download and install Armoury Crate Lite Log Tool v1.0.6.0
    https://dlcdnets.asus.com/pub/ASUS/m...e_Log_Tool.zip
    Refer to instructions
    https://www.asus.com/support/FAQ/1041654/
    Post a quick description of your issue here, direct message me with the cloud link to the log file.
    Last edited by MasterC@ROG; 08-18-2022 at 03:36 AM.

  2. #2
    ROG Guru: Orange Belt Array Erwin05 PC Specs
    Erwin05 PC Specs
    MotherboardAsus ROG Strix X570-E Gaming Bios v4403
    ProcessorAMD Ryzen 5 5600X @ 3.7 GHz
    Memory (part number)G.SKILL F4-3200C14D-16GFX
    Graphics Card #1ASUS ROG STRIX-GTX1070-8G-GAMING
    MonitorTUF Gaming VG249QM1A
    CPU CoolerNoctua NH-D15S chromax black
    Power SupplySeasonic PRIME PX-650
    OS Windows 11 Home - 22H2
    Network RouterAsus ROG Rapture GT-AX6000

    Join Date
    May 2015
    Reputation
    10
    Posts
    251

    Translations updated in latest Armoury Crate V5.3.4.0, please let us know if anything else, thanks!


    The text at the little circle isnt in Dutch language, all 6 fields have this from cpu core to my profile, all 5 tabs have this too.

    Sposta per riordinare = Italian = (verplaatsen om opnieuw te ordenen) in Dutch.

    Click image for larger version. 

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ID:	94502

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Niet geïnstalleerd
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0
    Last edited by MasterC@ROG; 10-10-2022 at 09:42 AM.

  3. #3
    ROG Enthusiast Array
    Join Date
    Mar 2012
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    10
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    51

    Please update to OptionHal v20220822 (including ENE DRAM HAL v1.1.40.3) which was published on 9/13.

    Everything was working fine until the last couple updates, first of all my G.Skill Trident Z is no longer recognized and with the last update the shutdown effect come back to on with rainbow effect after few reboots, no matter was configured. More people is facing these two issues!
    PLEASE FIX IT!

    P.S. I've tried to uninstall and reinstall, clean install, several times... no success! When I use any older version than 5.1.5 everything works fine!

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Não instalado
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    ASUS FanCard HAL 1.0.6
    ASUS MB Peripheral Products 1.0.35
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_DRAM_RGB_AIO 1.0.3.37
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0
    Last edited by MasterC@ROG; 09-14-2022 at 10:30 AM.

  4. #4
    ROG Enthusiast Array
    Join Date
    Nov 2013
    Reputation
    38
    Posts
    49

    Form with log received. Conclusion - no leak found

    Handles leak (ArmouryCrate.UserSessionHelper.exe): Opening AC after being closed for a while increases handles by 10 000 & if I'm viewing AniMe Matrix in "Audio Mode" with "Show Visualizer" ON (leak).
    Last edited by MasterC@ROG; 08-26-2022 at 08:11 AM.

  5. #5
    New ROGer Array
    Join Date
    Nov 2020
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    10
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    1

    RGB on boot

    ARGB always revert to default rainbow puke when booting up. In previous version it was able to keep at static with my selected color.

  6. #6
    ROG Member Array
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    Apr 2022
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    5

    Form with log received. Framework v3.1.1.0 published on 9/19 to resolve the issue.

    Devices Tab keep loading. Can't user Fan Expert.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service 未安裝
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0

    Click image for larger version. 

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ID:	94505
    Click image for larger version. 

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Views:	5 
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ID:	94506
    Last edited by MasterC@ROG; 09-26-2022 at 09:20 AM.

  7. #7
    ROG Member Array
    Join Date
    Jul 2022
    Reputation
    10
    Posts
    18

    Issue resolved in Armoury Crate v5.3.4.0, please update.

    Form with log received

    Simply put, Armoury Crate detects then 'undetects' my devices. Thus, the dashboard readings don't show (always at 0). However, the lighting for all of the devices work fine.

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Not installed
    AacVGA 0.0.5.2
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AIOFan HAL 1.1.47.0
    KingstonDram 1.1.12
    ASUS AURA Motherboard HAL 1.3.4.0
    ENE RGB HAL 1.1.39.18
    AURA DRAM Component 1.1.18
    Patriot Viper DRAM RGB 1.0.9.4
    ENE_DRAM_RGB_AIO 1.0.3.37
    PHISON HAL 1.0.9.0
    Patriot Viper M2 SSD RGB 1.1.0.2
    WD_BLACK AN1500 1.0.14.0
    ENE_EHD_M2_HAL 1.0.9.12
    Universal Holtek RGB DRAM 1.0.0.3
    Miniatura de Adjuntos Miniatura de Adjuntos Untitled1.png  

    Untitled2.png  

    Last edited by MasterC@ROG; 10-10-2022 at 09:45 AM.

  8. #8
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014
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    Hey Guys,

    Please read the instructions and fill in a form, remember to provide a log. It's really simple and does not take much time. Thanks.
    Only AndrasROG and TianaV have filled in a form as requested.

  9. #9
    ROG Member Array Sheng Rong PC Specs
    Sheng Rong PC Specs
    MotherboardROG Z690 Maximus Hero
    ProcessorIntel Core I9-12900K
    Memory (part number)KF556C40BBK2 x4
    Graphics Card #1ROG Strix RTX3080TI
    Sound CardSounBlasterX G6 Hi-Res
    MonitorAlienWare AW2720HF
    Storage #1WD BLACK SN850
    Storage #2ST00DM006
    CPU CoolerROG RYUJIN II 360
    CaseROG Strix Helios
    Power SupplyROG Thor 1200P
    Keyboard Rog Strix Flare
    Mouse Rog Chakram
    Headset Sennheiser HD600
    Mouse Pad Rog Balteus Qi
    Network RouterGT-AX1100

    Join Date
    Oct 2020
    Reputation
    10
    Posts
    15

    Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

    Form received, no log received. Please note that your memory does not support Aura Sync at this time. We will talk to KIngston about having it validated. (See their product page)

    Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

    Item Version
    ---- -------
    Armoury Crate UWP App 5.2.12.0
    ROG Live Service 1.5.10.0
    Aura Service (Lighting Service) 3.05.66
    Armoury Crate lite service 5.2.10
    Aura Wallpaper Service Not installed
    ASUS AIOFan HAL 1.1.47.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.4.0
    ASUS Keyboard HAL 1.2.10.0
    ASUS Mouse HAL 1.2.0.46
    AacDisplay 1.2.27
    AacVGA 0.0.5.2
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.18
    ENE_EHD_M2_HAL 1.0.9.12
    ENE_QSI_Loki_HAL 1.0.3.0
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0
    Last edited by MasterC@ROG; 08-09-2022 at 04:25 AM.

  10. #10
    ROG Member Array
    Join Date
    Aug 2022
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    5

    Laptop install error 502

    AC Lite Log Tool log received

    Hi

    2022 M16 laptop here

    Still an 502 error even after using the latest uninstall tool linked in this thread.

    The error pops up just after having launch the service installation. (The first part goes through).

    Any help ?
    Last edited by MasterC@ROG; 08-09-2022 at 03:56 AM.

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