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Problem about a motherboard Asus ROG MAXIMUS XIII Hero

74lobster
Level 10

‎08-31-2022 09:27 AM - last edited on ‎03-05-2024 06:32 PM by Community Admin

Hi to everyone.

I own a motherboard Asus ROG MAXIMUS XIII Hero.

Sometimes when I want to access the PC, istead of the normal bood the PC shows thip page:

94877

I have not found a way to correct this issue...

I hope someone of us, give me the solution.

Thanks.
74lobster
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MoKiChU
Level 40

‎08-31-2022 09:54 AM

Hi,

Use the Startup Repair tool from Microsoft : https://docs.microsoft.com/en-us/windows/client-management/advanced-troubleshooting-boot-problems#me...

The Startup Repair tool generates a log file to help you understand the startup problems and the repairs that were made. You can find the log file in the following location: %windir%\System32\LogFiles\Srt\Srttrail.txt


Note : Mostly, this kind of issues occurs either when you have installed modded/unsigned WHQL drivers (for information, all the drivers I offer are WHQL signed by Microsoft), or when a system file has been altered (intentionally or not ).
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74lobster
Level 10

‎08-31-2022 03:53 PM

Hi MoKiChU, I use Windows 11 Pro and the tool you recommended does not not exists for Windows 11 Pro...

Do you have other solutions to fix the problem?

Thanks and greetings!
74lobster
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74lobster
Level 10

‎09-01-2022 09:03 AM

Anyone has a solution ?
Thanks in advance
74lobster
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MoKiChU
Level 40

‎09-01-2022 09:22 AM

Hi,

Follow this : https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5...

Startup Repair helps you fix common problems that can prevent Windows from starting up.

Note: If you've encrypted your device, you'll need your BitLocker key to start in safe mode.


First, you need to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly turn your device off, then on:

1. Hold down the power button for 10 seconds to turn off your device.

2. Press the power button again to turn on your device.

3. On the first sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) hold down the power button for 10 seconds to turn off your device.

4. Press the power button again to turn on your device.

5. When Windows starts again, hold down the power button for 10 seconds to turn off your device.

6. Press the power button again to turn on your device.

7. This time, allow your device to fully start up.

8. Select Advanced options.



9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.





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74lobster
Level 10

‎09-01-2022 09:35 AM

I have installed Windows 11 Pro

this procedure is correct ?

https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5...


Thanks
74lobster
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MoKiChU
Level 40
In response to 74lobster

‎09-01-2022 09:50 AM

74lobster wrote:
I have installed Windows 11 Pro

this procedure is correct ?

https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5...


Thanks


Yes, that's what I just linked to you.
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