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  1. #1
    ROG Member Array bagio PC Specs
    bagio PC Specs
    MotherboardROG Strix z690-A Gaming Wifi D4
    Processori9-12900k
    Memory (part number)F4-3200C16Q-32GTZN G.Skill Trident Neo 32GB (4 x 8GB)
    Graphics Card #1Asus Tuf 3070ti
    CPU CoolerLian Li Galahad 360mm
    CaseLian Li 011D
    Power SupplyCorsair RM850x
    Keyboard Keychron Q2
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    Exclamation Audio still have random pop after driver fix

    Hi everyone,

    Just recently bought a ROG Strix z690 board and encountered the random audio pop/crackle every now and then. After researching online for this problem turns out there are issues with the ALC4080 chipset and were directed to the driver fix from Asus support website. The thing is, I've updated the driver fix but the issue still remains, although it has significantly reduce the crackle/pop noise. However, the crackle/pop is still noticeable and I used my pc mostly with music and this really bugs me out. I am fairly new to pc so I'm not sure if there is another way to fix this? Any tips, suggestion or advice would be greatly appreciated. Thank you in advance!

  2. #2
    ROG Guru: Orange Belt Array bass junkie xl PC Specs
    bass junkie xl PC Specs
    MotherboardZ790 Asus Strix D4 Bios 801 / Strix z690 D4 Bios 1504
    Processor13900k @ 5.8 P/4.5 E/5.0 R @1.30v - 12900 Ks @ 5.4/5.1 ring @ 1.36v
    Memory (part number)DDR4 32GB @ 4300 c15-16-16-32 Gear 1
    Graphics Card #1RTX 4090 Gigabyte OC
    Graphics Card #2STRIX GTX 1080 TI
    Graphics Card #3MSI Gtx 1080 Ti + 360m aio @ 2000 mhz + 300 mem
    Sound CardMotherboard Realtec , Driver 87.46
    MonitorAsus Xg27AQM 27" @270 hz / Asus PG279Q 27" @165 HZ / AOC AG251FZ2 1080P @240hz
    Storage #1XPG 2TB/Samsung 970 evo+ 500 Gb / 970 Evo 1TB x 2
    Storage #22 tb HDD x 4
    CPU CoolerArtic liquid freezer 420mm / Deep Cool Gamermaxx 360mm v2 / Kraken G12 s36 360mm
    CaseThermaltake View 71 full Glass
    Power SupplyEvga 1000w Platnuim / evga 750 w
    Keyboard Corsair K95 Platnuim RGB
    Mouse Corsair Night Sword RGB
    Headset Razer Kraken 7.1 chroma
    Mouse Pad Asus Sheeth Large
    Headset/Speakers Logitech Z-5500 THX 5.1
    OS Windows 10-21h1 x64 Pro
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    Quote Originally Posted by bagio View Post
    Hi everyone,

    Just recently bought a ROG Strix z690 board and encountered the random audio pop/crackle every now and then. After researching online for this problem turns out there are issues with the ALC4080 chipset and were directed to the driver fix from Asus support website. The thing is, I've updated the driver fix but the issue still remains, although it has significantly reduce the crackle/pop noise. However, the crackle/pop is still noticeable and I used my pc mostly with music and this really bugs me out. I am fairly new to pc so I'm not sure if there is another way to fix this? Any tips, suggestion or advice would be greatly appreciated. Thank you in advance!
    TRY DISABLE fast start up
    disable hybernate try it with out waking from sleep
    make sure head phones and speakers are set to balanced loudness not the highest one in realtec app panel
    13900k @5.8 P | 4.5 E | 5.1 R | @1.35v | 32GB DDR4 @4300 c-15-16-16-32 @ G1 | RTX 4090 | 27" 1440p 270Hz G-Sync

  3. #3
    ROG Member Array bagio PC Specs
    bagio PC Specs
    MotherboardROG Strix z690-A Gaming Wifi D4
    Processori9-12900k
    Memory (part number)F4-3200C16Q-32GTZN G.Skill Trident Neo 32GB (4 x 8GB)
    Graphics Card #1Asus Tuf 3070ti
    CPU CoolerLian Li Galahad 360mm
    CaseLian Li 011D
    Power SupplyCorsair RM850x
    Keyboard Keychron Q2
    Mouse Razer Viper
    OS Windows 11 Pro Edition
    Accessory #1 Lian Li Strimmer (GPU)
    Accessory #2 Lian Li Strimmer (Motherboard)

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    Quote Originally Posted by bass junkie xl View Post
    TRY DISABLE fast start up
    disable hybernate try it with out waking from sleep
    make sure head phones and speakers are set to balanced loudness not the highest one in realtec app panel
    Hi! Thank you for replying! I've tried the advice you've said and unfortunately the crackle/pop is still there. I've also checked that my speakers level are balance as well. I am thinking to reset my bios and running the audio driver fix again, would you think that will help?

  4. #4
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 22H2
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    Quote Originally Posted by bagio View Post
    Hi everyone,

    Just recently bought a ROG Strix z690 board and encountered the random audio pop/crackle every now and then. After researching online for this problem turns out there are issues with the ALC4080 chipset and were directed to the driver fix from Asus support website. The thing is, I've updated the driver fix but the issue still remains, although it has significantly reduce the crackle/pop noise. However, the crackle/pop is still noticeable and I used my pc mostly with music and this really bugs me out. I am fairly new to pc so I'm not sure if there is another way to fix this? Any tips, suggestion or advice would be greatly appreciated. Thank you in advance!
    Hi,

    To begin with :

    - Updates your BIOS to the last : https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-2004.zip

    - Updates your Realtek USB Audio Firmware to the last (to run as admin) : https://dlcdnets.asus.com/pub/ASUS/m...11-25_ASUS.zip

    - Updates your USB PD (Power Delivery) Firmware to the last (to run as admin) : https://dlcdnets.asus.com/pub/ASUS/m..._Tool_V008.zip

    In a second time :

    You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

    You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread : [DRIVERS] Realtek USB Audio (Intel 5xx/6xx/7xx & AMD 5xx/6xx/TRX40).

    - Follow scrupulously your CLEANUP process
    - Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
    - Follow scrupulously your INSTALL process

    For the next drivers packages that I would release, you will can directly follow the UPDATE process.


    Once it's done, regarding your issue, follow these 2 TIPS (also visible at the bottom of the first post of all my audio drivers threads) :

    1) Disable hibernation :

    - Right-click Windows Start button then click Search.
    - Search for cmd. In the search results list, right-click Command Prompt and then click Run as administrator.
    - If/When you are prompted by User Account Control, click Continue.
    - At the command prompt, type powercfg.exe /hibernate off and then press Enter then close the Command Prompt.

    2) Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with MSI Mode Utility (Right click on "MSI_util_v3.exe" > Run as administrator), then Apply, then close MSI Mode Utility & restart your PC.

    /!\ Note /!\ : Do not go beyond 48000Hz 24Bits. If you go beyond 48000Hz 24Bits, DTS Sound Unbound will not work, and SS3 may generate crashes or lag spike with some apps/games.

    In a third time :

    You need these other firmware/drivers for your ASUS ROG Strix Z690-A Gaming WiFi D4 motherboard :

    [FIRMWARE] Intel ME (H610/B660/H670/Z690/H710/B760/H770/Z790)

    [DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx/7xx)

    - Intel Chipset Drivers

    - Intel MEI Drivers (Drivers Only)

    - Intel VMD Drivers (Drivers Only) :
    Drivers - 6xx/7xx

    [DRIVERS] Intel GNA (5xx/6xx/7xx)

    [DRIVERS] Intel Serial IO (3xx/4xx/5xx/6xx/7xx)

    - Intel Serial IO Drivers (Drivers Only) :
    Drivers - 6xx/7xx

    [DRIVERS] Intel Ethernet/WiFi/Bluetooth

    - Intel Ethernet Drivers (Drivers Only) :
    Drivers - I225/I226

    - Intel WiFi Drivers (Drivers Only) :
    Drivers - 9xxx/AXxxx

    - Intel Bluetooth Drivers (Drivers Only) :
    Drivers - 8xxx/9xxx/AXxxx

  5. #5
    ROG Member Array bagio PC Specs
    bagio PC Specs
    MotherboardROG Strix z690-A Gaming Wifi D4
    Processori9-12900k
    Memory (part number)F4-3200C16Q-32GTZN G.Skill Trident Neo 32GB (4 x 8GB)
    Graphics Card #1Asus Tuf 3070ti
    CPU CoolerLian Li Galahad 360mm
    CaseLian Li 011D
    Power SupplyCorsair RM850x
    Keyboard Keychron Q2
    Mouse Razer Viper
    OS Windows 11 Pro Edition
    Accessory #1 Lian Li Strimmer (GPU)
    Accessory #2 Lian Li Strimmer (Motherboard)

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    Quote Originally Posted by MoKiChU View Post
    Hi,

    To begin with :

    - Updates your BIOS to the last : https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-2004.zip

    - Updates your Realtek USB Audio Firmware to the last (to run as admin) : https://dlcdnets.asus.com/pub/ASUS/m...11-25_ASUS.zip

    - Updates your USB PD (Power Delivery) Firmware to the last (to run as admin) : https://dlcdnets.asus.com/pub/ASUS/m..._Tool_V008.zip

    In a second time :

    You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

    You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread : [DRIVERS] Realtek USB Audio (Intel 5xx/6xx/7xx & AMD 5xx/6xx/TRX40).

    - Follow scrupulously your CLEANUP process
    - Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
    - Follow scrupulously your INSTALL process

    For the next drivers packages that I would release, you will can directly follow the UPDATE process.


    Once it's done, regarding your issue, follow these 2 TIPS (also visible at the bottom of the first post of all my audio drivers threads) :

    1) Disable hibernation :

    - Right-click Windows Start button then click Search.
    - Search for cmd. In the search results list, right-click Command Prompt and then click Run as administrator.
    - If/When you are prompted by User Account Control, click Continue.
    - At the command prompt, type powercfg.exe /hibernate off and then press Enter then close the Command Prompt.

    2) Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with MSI Mode Utility (Right click on "MSI_util_v3.exe" > Run as administrator), then Apply, then close MSI Mode Utility & restart your PC.

    Also, if that was not enough to fix your issue, try by disabling PCI Express Link State Power Management in your power plan to avoid L0s/L1 state of PCI Express power management mechanism (Windows Control Panel > Power Options > Change plan settings of your current power plan > Change advanced power settings > PCI Express > Link State Power Management : Disabled) or by switching directly to the High performance power plan (Windows Control Panel > Power Options > High performance).

    /!\ Note /!\ : Do not go beyond 48000Hz 24Bits. If you go beyond 48000Hz 24Bits, DTS Sound Unbound will not work, and SS3 may generate crashes or lag spike with some apps/games.

    In a third time :

    You need these other firmware/drivers for your ASUS ROG Strix Z690-A Gaming WiFi D4 motherboard :

    [FIRMWARE] Intel ME (H610/B660/H670/Z690/H710/B760/H770/Z790)

    [DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx/7xx)

    - Intel Chipset Drivers

    - Intel MEI Drivers (Drivers Only)

    - Intel VMD Drivers (Drivers Only) :
    Drivers - 6xx/7xx

    [DRIVERS] Intel GNA (5xx/6xx/7xx)

    [DRIVERS] Intel Serial IO (3xx/4xx/5xx/6xx/7xx)

    - Intel Serial IO Drivers (Drivers Only) :
    Drivers - 6xx/7xx

    [DRIVERS] Intel Ethernet/WiFi/Bluetooth

    - Intel Ethernet Drivers (Drivers Only) :
    Drivers - I225/I226

    - Intel WiFi Drivers (Drivers Only) :
    Drivers - 9xxx/AXxxx

    - Intel Bluetooth Drivers (Drivers Only) :
    Drivers - 8xxx/9xxx/AXxxx
    Thank you for the very detailed response! I have tried the first advice, which was updating Bios and Realtek USB Audio & Power Delivery driver. Issue still persist and before I go to the second and third step, may I ask if this fix works for i9-12900k as I am seeing that the drivers listed are only up to 7xx series. Sorry to ask this but I am relatively new to pc stuff. Thanks in advance and I really appreciate you!

  6. #6
    ROG Enthusiast Array LDFiberman1 PC Specs
    LDFiberman1 PC Specs
    Laptop (Model)Dell Inspiron 15 7000 2in1
    MotherboardROG Maximus Z790 APEX (Bios_ ?)
    Processori9-13900KF
    Memory (part number)32GB RGB 7200Mhz CL34 Memory; FF3D532G7200HC34ADC01
    Graphics Card #1EVGA 10G-P5-3897-KL; RTX 3080 FTW3 Ultra
    Sound CardBuilt in - Realtek USB2.0
    Monitor49" G95T Curved DQHD, QLED Monitor
    Storage #12 x Seagate FireCuda 530 M.2 2280 1TB PCIe Gen4 x4 NVMe 1.4 3D TLC (SSD) ZP1000GM3A013
    Storage #2SAMSUNG 980 PRO M.2 1TB
    CPU CoolerNZXT KRAKEN Z63 RGB AIO Cooler
    CaseSegotep Phoenix T1 E-ATX Black
    Power SupplyThermaltake Toughpower Grand Gold RGB 1200W
    Keyboard Logitech G815 RGB Keyboard
    Mouse Logitech G602 Wireless
    Headset Razer BlackShark V2 Gaming Headset
    OS Windows 10 64bit Pro 19044.1586
    Network RouterASUS RT-AX86U
    Accessory #1 LG WH16NS60; Blu-Ray Burner
    LDFiberman1's Avatar
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    Quote Originally Posted by bagio View Post
    Thank you for the very detailed response! I have tried the first advice, which was updating Bios and Realtek USB Audio & Power Delivery driver. Issue still persist and before I go to the second and third step, may I ask if this fix works for i9-12900k as I am seeing that the drivers listed are only up to 7xx series. Sorry to ask this but I am relatively new to pc stuff. Thanks in advance and I really appreciate you!
    Bagio

    I have the same problem when you use the Realtek Audio drivers from ASUS website. If you use the driver from when first installed, i.e., default Audio USB (Microsoft Driver) this popping issue goes away, but as soon as you install the Realtek Driver from ASUS's website the problem immediately come back with popping, for what ever reason, this has been a long time issue with the 6.3.XXXXX drivers

    I have other ASUS's motherboards with this driver set and it does the something, if I leave the driver with the default Microsoft version, issue is gone.......

    If this is the version drivers set you use....

    I've ask for assistance in the past, and no fix has been provided as of yet. I've reinstall Windows 10 Pro many times, it works fine with Microsoft default driver, but not, The drivers ASUS provides......

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