AMOUR YCRATE AURA keyboard personnalization ISSUE / emergent help

[Metariel]

hello,

I have bought month ago :
ASUS ROG PC : G713RW
Gaming NBG713 Ryzen9

each time I try to personalize my keyboard , it fails whereas my AMOURY CRATE app is updated ...
The problem is serious, as this option (being able to personnalize the keyboard) was one of the 2reasons why I bought THIS ASUS despite its very EXPENSIVE price..



More precisely, I want to select "music" option in "Aura" AMOURY CRATE for my keyboard.
SAME ISSUE whatever option of colour change I choose whether it be "fix colour" or "rainbow" or "music"..NOTHING happens despite I click on those options!!
Please could someone from ASUS team respond me ASAP ??


Thx for your quick help ..

Yours,

Metariel