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  1. #1
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
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    Hopper64's Avatar
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    Armoury Crate V5.3.20 won't update Gladius [Resolved]

    Can't get the update to work on this version. I click update and it does not work.

    Click image for larger version. 

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    Item Version
    ---- -------
    Armoury Crate UWP App 5.3.2.0
    ROG Live Service 1.6.3.0
    Aura Service (Lighting Service) 3.05.76
    Armoury Crate lite service 5.3.1
    Aura Wallpaper Service 1.3.4.0
    ASUS AIOFan HAL 1.1.49.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.3.7.0
    ASUS Aac_GmAcc HAL 1.0.9.0
    ASUS Keyboard HAL 1.2.10.0
    ASUS MousePad HAL 1.0.3.5
    AacAudioHal 1.3.46.0
    AacDisplay 1.2.27
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.23
    ENE RGB HAL 1.1.40.3
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.4
    Patriot Viper M2 SSD RGB 1.1.0.2
    Universal Holtek RGB DRAM 1.0.0.3
    WD_BLACK AN1500 1.0.14.0


    You can see the Gladius 3 in the device menu, but it is not on the Aura Menu because the device needs the update:



    Click image for larger version. 

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    Click image for larger version. 

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    I meant version 5.3.2.0 but it won't let me edit the title.
    Last edited by Hopper64; 09-21-2022 at 11:15 PM.

  2. #2
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
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    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Hi Hopper64,

    Make sure you have the wireless dongle connected to a usb port and the cable connected to your ROG Gladius III and a usb port.

    You might need to set the wireless switch on the ROG Gladius III to OFF or 2.4GHz wireless mode.

    Then try the update.

  3. #3
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
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    Hopper64's Avatar
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    I will try that when I get off work and let you know. Thanks!!

  4. #4
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
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    You're welcome,

    All is working well with Armoury Crate version 5.3.2.0.

    I'm using three ROG mice.

    Click the pic to make it bigger.
    Click image for larger version. 

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  5. #5
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
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    I tried that but no change. I have updated previously and prompted to add the dongle with a FW update but not with just software only. I still tried it but it still refuses to update. No change in outcome. Thanks.

  6. #6
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    Tried my older Gladius II origin. Same result. Won’t update.

  7. #7
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Have you tried the wireless switch to 2.4GHz wireless and OFF?

    Does it give you any message about the update?

  8. #8
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    I tried the wireless switch and no change. I don't see an OFF button on this mouse. There's a switch for bluetooth, wireless, and a setting in the middle for the wired connection, but no off button. Nothing in the manual as well on an off button.

  9. #9
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Yes my mistake, it would be wired.

    So, you've tried with the switch to both wired and 2.4GHz wireless mode and neither get you to update.

    Normally, you'd set the switch to 2.4GHz wireless mode, connect the cable to your mouse and pc and do the update in Armoury crate.

    If it's not updating, I wonder if a simple restart of your pc might get it to update.

    Try using motherboard usb ports for the dongle and cable. If you're using a usb-c port, try another usb port.

  10. #10
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    Tried a different USB port. No change. Tried Wi-Fi setting and wired setting with dongle in different ports. No change. I had an older gladius II origin. It won’t update that either. Same behavior.

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