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  1. #11
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    Well, it seems you're doing the update properly, so the only thing I know to do would be to uninstall Armoury Crate with the uninstall tool and install version 3.2.3.0.

    You can let the dongle and cable connected with the switch set to 2.4GHz wireless mode when uninstalling/reinstalling.

    Select your operating system then click Show all in blue, the uninstall tool is the third download.

    https://www.asus.com/supportonly/Arm...Desk_Download/

    Once uninstalled, install version 3.2.3.0, then head to the update center.

    Shouldn't take too long, I'd be interested to know if this gets your ROG Gladius III to update.

  2. #12
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    I uninstalled and reinstalled twice more. Same results. Left the mouse in the Wi-Fi position with the dongle connected and in the wired position with and without the dongle and no change. It’s stuck now in version 3.2.12.0 for now so I’m shutting it down for now and repeat the process tomorrow, but doubt it will make any difference. Appreciate your help!!

  3. #13
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    What happens when you click Check for Updates at the update center?

    Click image for larger version. 

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  4. #14
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    It simply refreshes the icons for updating the mouse software. It is the same thing in the screenshot in my first post.*

  5. #15
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    And it's not the latest edition with the download. It's version 5.2.12.0.

    Click image for larger version. 

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ID:	95217

  6. #16
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    What's puzzling is in your first screenshot Armoury Crate is showing the latest version.

    Something is going on with the updating. I don't know if this might help but you could try resetting the bios to defaults then try installing and updating.

  7. #17
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    Yea. On reinstall as you suggested, the old version is there, not the latest. And it doesn’t seem to want to update. It updated fine before with the current bios settings.

  8. #18
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
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  9. #19
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
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    That would explain it, so you have the latest version of Armoury Crate for now.

    Any luck getting your ROG Gladius III updated?

  10. #20
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
    Join Date
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    Nope. No change at all. It was always recognized and updated successfully over the last few months. ???

    Thanks for your input regardless of the outcome. Much appreciated!*

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