Armoury Crate V5.3.20 won't update Gladius [Resolved]

[MasterC@ROG]

Please do the same and provide me the log, thanks.

[cekeu]

Hello everyone So here it is this morning I decided to try again but with the usb cable of the mouse plugged into a usb 3.0 port on the front of the pc and the update is done like that. It's weird.
What I noticed during previous attempts to update is that when installing the firmware the mouse must disconnect and then reconnect and it is precisely the reconnection of the mouse that does not succeed, it then remains off at this time instead of reconnecting to finish installing the firmware.
By plugging it into the front of the pc the process was successful.

Thank you MasterC for your reminder to send you the log, so although I enabled and saved logging during my last update process it may not be necessary to send it to you anymore since the update has finally succeeded.

[Hopper64]

I tried mine again this morning. Same results. Tried to duplicate your method. No change. Thanks.

[Hopper64]

Just reinstalled windows since 22h2 was available. Everything working correctly now. My prior windows build was about 5 months old.

[Nate152]

Hey Hopper64,

Good to hear you got it solved with a windows reinstall.

Thank you for reporting and providing your solution.

[Hopper64]

Thanks for your help. Appreciate your time.