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  1. #31
    Administrator Array MasterC@ROG's Avatar
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    Aug 2014
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    Please do the same and provide me the log, thanks.

  2. #32
    ROG Guru: Orange Belt Array
    Join Date
    Jun 2013
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    Hello everyone So here it is this morning I decided to try again but with the usb cable of the mouse plugged into a usb 3.0 port on the front of the pc and the update is done like that. It's weird.
    What I noticed during previous attempts to update is that when installing the firmware the mouse must disconnect and then reconnect and it is precisely the reconnection of the mouse that does not succeed, it then remains off at this time instead of reconnecting to finish installing the firmware.
    By plugging it into the front of the pc the process was successful.

    Thank you MasterC for your reminder to send you the log, so although I enabled and saved logging during my last update process it may not be necessary to send it to you anymore since the update has finally succeeded.
    Last edited by cekeu; 09-30-2022 at 12:23 PM.

  3. #33
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
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    Nov 2012
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    I tried mine again this morning. Same results. Tried to duplicate your method. No change. Thanks.

  4. #34
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    70
    Posts
    2,550

    Just reinstalled windows since 22h2 was available. Everything working correctly now. My prior windows build was about 5 months old.

  5. #35
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Strix Z690-F Gaming WiFi
    Processori7-12700KF
    Memory (part number)Kingston Fury Beast 16GB (2x8GB) 6000MT/s (KF560C40BBK2-16)
    Graphics Card #1ROG Strix 3090 Ti LC OC
    Sound CardROG SupremeFX
    MonitorHP ZR30w
    Storage #1Seagate Firecuda 530 1TB
    CPU CoolerEK Quantum Velocity2
    CaseThermaltake Tower 900
    Power SupplyEVGA Supernova 1600 T2
    Keyboard ROG Falchion NX / Strix Flare II
    Mouse ROG Chakram X/Chakram Core/Spatha X
    Headset ROG Delta S Animate
    Mouse Pad Steelseries Prism XL + ROG Scabbard II
    OS Windows 11 Home
    Accessory #1 2x Swiftech Maelstrom X300 D5 V2
    Accessory #2 2x Hardware Labs SR2 560 MP radiators
    Accessory #3 Lamptron FC-5 V3 fan controller
    Nate152's Avatar
    Join Date
    Feb 2013
    Reputation
    400
    Posts
    17,683

    Hey Hopper64,

    Good to hear you got it solved with a windows reinstall.

    Thank you for reporting and providing your solution.

  6. #36
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus MZ690E Bios 2103
    Processori9 13900K
    Memory (part number)GSkill F5-6400J3239G16GX2-TZ5RK
    Graphics Card #1Asus 3090 Ti Tuf
    Sound CardCreative SB X4
    MonitorAsus ROG XG349C
    Storage #1Samsung 980 Pro
    CPU CoolerQuantum Kinetic TBE 300 D5 with Quantum VTX 160
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus ROG Claymore 2
    Mouse Asus ROG Gladius III
    OS Windows 11 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    70
    Posts
    2,550

    Thanks for your help. Appreciate your time.

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